1. A universal enterprise manufacturing services maturity model: a case study in a Chinese company
- Author
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Yangjian Ji, Xinjian Gu, Zhi-Gang Bao, Hao Li, and Guoning Qi
- Subjects
Enterprise systems engineering ,Knowledge management ,Process management ,business.industry ,Mechanical Engineering ,Enterprise integration ,Aerospace Engineering ,Integrated enterprise modeling ,Computer Science Applications ,Enterprise life cycle ,Electrical and Electronic Engineering ,Enterprise information system ,business ,Enterprise planning system ,Enterprise software ,Manufacturing execution system - Abstract
As the profits of manufacturing enterprises come under ever increasing pressure, the transformation of the enterprise development mode becomes urgent. The implementation of modern manufacturing services (MMS) helps to improve an enterprise's profits and enhance its competitiveness and has become one of the best ways to transform and upgrade enterprises. The implementation of MMS needs a methodology to guide evaluation of an enterprise's current service development phase and level. In this article, first a universal Enterprise Manufacturing Service Maturity Model (EMSMM) was proposed, which contains four service phases and two service levels. Second, a building methodology for the EMSMM for a specific industry was put forward. Third, an evaluation methodology for enterprise MMS phases and levels was provided. Finally, the adoption of these methods by a Chinese manufacturing enterprise was described. The results show that the EMSMM can provide effective scientific decision-making for an enterprise's current...
- Published
- 2013
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