20 results on '"Kim, Hyun Jeong"'
Search Results
2. “I was so scared I quit”: Uncanny valley effects of robots’ human-likeness on employee fear and industry turnover intentions
3. Understanding the value of host-guest intimacy behind online reviews of Airbnb
4. Servant leadership elevates supervisor-subordinate guanxi: An investigation of psychological safety and organizational identification
5. Customer mistreatment and service performance: A self-consistency perspective
6. How and when does abusive supervision affect hospitality employees’ service sabotage?
7. When service failure is interpreted as discrimination: Emotion, power, and voice
8. Positive and negative eWOM motivations and hotel customers’ eWOM behavior: Does personality matter?
9. Common method bias in hospitality research: A critical review of literature and an empirical study
10. Extending the challenge–hindrance stressor framework: The role of psychological capital
11. Appreciative and consumptive lodging attributes: Conceptualization and measurement
12. Environmental proactivity of hotel operations: Antecedents and the moderating effect of ownership type
13. Does perceived restaurant food healthiness matter? Its influence on value, satisfaction and revisit intentions in restaurant operations in South Korea
14. Hospitality service employees’ coping styles: The role of emotional intelligence, two basic personality traits, and socio-demographic factors
15. Burnout and engagement: A comparative analysis using the Big Five personality dimensions
16. Hotel service providers’ emotional labor: The antecedents and effects on burnout
17. Hotel job burnout: The role of personality characteristics
18. The impact of co-branding on post-purchase behaviors in family restaurants
19. The impact of macroeconomic and non-macroeconomic forces on hotel stock returns
20. Service orientation for contact employees in Korean casual-dining restaurants
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