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This paper reports on a practitioner study of a first-year undergraduate service course that aligns a web-based, student-lecturer communication system with the mathematical curriculum. The report presents and analyses data from students and from the lecturer and outlines the nature of the technical interface. The paper indicates how communication of the students' affective learning needs had a positive influence on the professional development of the lecturer himself. Furthermore, it is claimed that the success of mathematics/statistics teaching that integrates emotional responses from learners is intimately related to the knowledge, skills, beliefs and values of the lecturer. [ABSTRACT FROM AUTHOR]

Papers presented at earlier Delta conferences reported on the use of collaborative tutorials and peer-tutors in undergraduate mathematics courses at The University of Auckland. This paper reports on significant developments within the Department's programmes, including the extension of the collaborative small-class tutorials to cover all first-year undergraduate courses in the department. It provides evidence of the effectiveness of the tutorial programme, as gauged from a survey of students' perceptions. Many of the students enrolled in the Tutoring in Mathematics course that initially trains and provides the peer-group tutors continue on as tutors in other mathematics courses within the Department. Some subsequently enrol in the University's Graduate Diploma in Teaching (Secondary). The effects of the tutoring course on tutors continuing to tutor at higher levels, and their performances as novice teachers in the Diploma course are examined. [ABSTRACT FROM AUTHOR]