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The concept of open government is not historically linked to digitisation, but is increasingly used in this context. The ambiguity of the term thus represents a conceptual vagueness. The existing systematisation approaches of Digital Open Government mostly focus on specific partial aspects, such as Open Government Data, so that a uniform understanding has not been conceptually elaborated. This article derives an integrated framework based on the existing literature. It structures the concept of Digital Open Government comprehensively by linking six key levels: technological infrastructure, development, process, service and business model, governance and regulation. [ABSTRACT FROM AUTHOR]

This study seeks to fill in open government research gaps by structuring and shedding light on the field of empirical open government research by means of a systematic literature review. In doing so, 64 empirical open government studies published in peer-reviewed journals in the period from 2000 to 2020 are analyzed based on their key topic, study type, research design, method of analysis, data collection and research perspective. Our findings reveal seven key topics and major gaps in empirical open government research, opening up new research avenues and identifying the most relevant unresolved research avenues. [ABSTRACT FROM AUTHOR]

Currently, the prevailing trend of urbanization threatens to overcrowd the world's cities in the upcoming years thus fostering the conceptualization of 'smart city' policies to increase their capacities for housing and supplying their citizens. This study reviews previous approaches modelling cities as collaborative ecosystems and combines the various societal, economic, and technological interactions of its stakeholders to an integrated notion of collaborative SC ecosystems. By reviewing the results of the relevant literature, these studies show parallels between Smart Cities and open innovation ecosystems. Based on these findings, the study defines a Smart City as an urban innovation ecosystem following a quadruple-helix structure. By investigating the applicability of governance instruments and digital technologies, it becomes apparent that smart technologies provide the opportunity to program a governance mechanism into the algorithmic structure of SC software thus giving birth to governance by smart technologies. [ABSTRACT FROM AUTHOR]

The growing number of mobile and wireless devices is a key reason for the rising importance of and the interest in mobile government. As researchers and practitioners still ask for further empirical research in this area, it is necessary to analyze existing research and cluster it in order to reveal research gaps. This literature review focuses this demand by scrutinizing the available quantitative empirical research approaches, and therefore identifying areas requiring further exploration. In examining 32 quantitative empirical mobile government publications, we identified four differing research sub-topics. Furthermore, we clustered these publications according to research design, statistical methods, data collection and research perspectives. Based on our findings, we will make recommendations for further research in particular areas. [ABSTRACT FROM AUTHOR]

Governments worldwide are struggling to contain the spread of COVID-19 because many countries rely on outdated, non-digital response approaches and are thus far from exploiting the potential that digital technologies provide for pandemic response. Consequently, this study constructs a systematic approach to coordinate and manage digital pandemic response applications. To do so, the study reviews 210 peer-reviewed journal articles retrieved by querying scientific databases and searching for best-practice reports. To construct a strategic action framework, this study relies upon an organizational approach illustrating target setting and functional content in five strategic action fields. As a result, this study contributes to the current state of research by explaining how digital technology and applications may improve public pandemic response management. For practitioners, the comprehensive and action-oriented approach provides insights into the scope and the content of strategic fields of digital pandemic prevention and a roadmap to prepare digital society for pandemic outbreakes. [ABSTRACT FROM AUTHOR]

In view of the multitude of challenges urban public administration is struggling with, more and more cities are turning towards smart solutions using information and communication technology. Such Smart City approaches revert to data provided in the urban space by sensors, by citizens or by the archives of the authorities aiming at providing public services that increase the quality of life for citizens, optimize mobility within the city or enhance flexibility and responsiveness of public authorities. This article identifies such SC approaches as well as their basic technical requirements for the cities of Vienna, Singapore, and San Francisco and, by compiling the public service portfolios of these cities, creates an integrative, strategic overview of a SC's range of services. This approach thus helps to create a scientific basis for the evaluation of SC services and to provide a strategic modular toolkit for public managers to plan and design SCs. [ABSTRACT FROM AUTHOR]

Advances in artificial intelligence (AI) have attracted great attention from researchers and practitioners and have opened up a broad range of beneficial opportunities for AI usage in the public sector. Against this background, there is an emerging need for a holistic understanding of the range and impact of AI-based applications and associated challenges. However, previous research considers AI applications and challenges only in isolation and fragmentarily. Given the lack of a comprehensive overview of AI-based applications and challenges for the public sector, our conceptual approach analyzes and compiles relevant insights from scientific literature to provide an integrative overview of AI applications and related challenges. Our results suggest 10 AI application areas, describing their value creation and functioning as well as specific public use cases. In addition, we identify four major dimensions of AI challenges. We finally discuss our findings, deriving implications for theory and practice and providing suggestions for future research. [ABSTRACT FROM AUTHOR]

The development of modern information and communication technology (ICT) fundamentally impacts the way citizens and governments interact with each other. In this context, mobile ICT is an essential driver for governments around the world to provide public services to citizens and organizations. Against this background, mobile government has significantly increased in importance for practitioners and has become a fruitful field of scientific research. Given the lack of empirical research on the attractiveness of mobile government, this study examines the key determinants of mobile government attractiveness. [ABSTRACT FROM AUTHOR]

Social media are regarded to be a cornerstone for addressing the open government challenge that public administration faces. However, scientific knowledge about how social media can leverage open government is limited. Therefore, this study applies a mixed-methods research proceeding to develop a conceptual framework for the strategic use of social media concerning open government initiatives. The study concludes that social media applications can be strategically applied to foster open government and to improve citizen-government interaction. From the findings, strategic recommendations for open government-related social media adoption are developed and practical advice for responsible public managers is given. [ABSTRACT FROM AUTHOR]

Given the lack of empirical research investigating citizens’ use of open government, this study examines the antecedents of citizens’ use of open government data. Based on technology acceptance and motivation theory, this article proposes and empirically tests a research model, applying structural equation modeling to survey data collected from 210 citizens. The findings show that ease of use, usefulness, intrinsic motivation, and Internet competence significantly determine citizens’ intention to use open government data. Overall, this study contributes to the understanding of citizens’ attitudes and behavior in the context of open government and offers implications for research and practice. [ABSTRACT FROM AUTHOR]

Despite the rising scientific and practical relevance of e-participation, the field still suffers from a diffuse, heterogeneous state of knowledge and our understanding of successful e-participation strategies and implementation is very limited. This situation is seen as a key reason why e-participation initiatives in practice often fall short of expectations. Against this background, this study compiles the existing insights from the interdisciplinary scientific literature to deduce a unifying definition and propose an integrated strategic e-participation framework that conceptually combines important strategic and organizational factors as well as environmental drivers of e-participation. [ABSTRACT FROM AUTHOR]

Cybersecurity concerns among citizens and public administration officials are considered to be one of the major barriers to e-government implementation. While cyberterrorism is on the rise, the operational state of cybersecurity in the public sector appears as a black box and previous literature has scarcely examined how public authorities perceive and cope with cyber attacks. This study investigates public employees' attitudes toward cybersecurity in the public sector, as well as the arrangements and measures in place to protect sensitive governmental data and securely manage it for privacy and regulatory compliance. Thus, it contributes to the e-government literature by presenting a comprehensive framework of cybersecurity in the public sector and by providing empirical evidence thereof. Furthermore, it gives an insight into the prevalent attitudes and cybersecurity infrastructure within the realm of public administration. Finally, the article derives research and managerial implications and provides suggestions for future research. [ABSTRACT FROM AUTHOR]

Given the importance of eGovernment applications as an integral part of modern public service provision, this contribution concentrates on the issue of continued technology acceptance of public servants. The goal of this article is to connect individual, technological, and organizational aspects in an explanatory model. Using Theory of Reasoned Action and the Technology Acceptance model, an extended model of continued end-user behavior is analyzed. The results show the importance of Ease of Use, Usefulness, Openness to IT, and Subjective Norm for Acceptance and a Continued Q4 Usage Intention. However, a significant influence of Bureaucratic Culture cannot be shown. [ABSTRACT FROM AUTHOR]