1. Are Employees No Longer Exhibiting Helping Behavior and Feeling Job Insecurity During COVID-19? The Mediating Role of Psychological Strain.
- Author
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Liang, Huai-Liang
- Subjects
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EMPLOYEE psychology , *JOB involvement , *CORPORATE culture , *JOB security , *WORK environment , *BEHAVIOR , *PRIVATE sector , *DESCRIPTIVE statistics , *STRUCTURAL equation modeling , *SURVEYS , *PSYCHOLOGICAL stress , *MATHEMATICAL models , *THEORY , *COVID-19 pandemic - Abstract
The coronavirus disease 2019 (COVID-19) pandemic has caused considerable uncertainty in workplaces. Building on a transactional model of stress perspective, this study develops and examines a model describing how COVID-19 generates employee job insecurity and decreases organizational citizenship behavior (OCB). This study also identified psychological strain as an important mediating factor of COVID-19 in the relationship between helping behavior and job insecurity. Data were obtained from a large private company in Taiwan in three waves of measurements to replicate the mediating effects of psychological strain on the relationship between perceived COVID-19 and its outcomes (i.e., job insecurity and OCB) with structural equation modeling. A COVID-19 event was found to evoke employees' psychological strain, resulting in increased job insecurity and diminished OCB. Such findings should assist employers in the improvement and positive appraisal of the disease crisis, as they realize that employees feel job insecurity and tend to display less helping behavior during the pandemic. Furthermore, this study contributes to a developing stream of psychological and behavioral studies on COVID-19 and its mediating role and outcomes. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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