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The authors focus on the electronic health records' (EHR) use in the U.S. that lead to increased communication between a physician and a patient. They argue that invitation by doctors to patients to view their electronic chart acts in activation of patients. They suggest that patients-centered care and gazing EHR screen by both patients and physicians can enhance their relationship. They mention that patient activation has lead to improved management of chronic disease and mental illness.

A response from the authors of an article on the use of electronic health record (EHR) to enhance patient-physician interactions in a previous issue is presented.