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This paper examines the impact of COVID-19 on marginalised communities and its effects on the provision of public services. Focusing on two coal mining regions in Colombia during the pandemic crisis, and examining Indigenous and Afro-Colombian communities, we analyze the provision of public services at a local level, identifying both shortcomings and resilience. Findings show that the lack of resilient public services amplified the effects of COVID-19 and its containment measures, exacerbating existing structural inequalities within local marginalised communities. It also reinforced the control exercised by coal mining companies within local economies. However, the substantial lack of public service provision also provided space for the development and strengthening of several resilience strategies among local communities, such as solidarity networks and schemes and the revitalization of local environmental knowledge. The study identifies multiple shortcomings in how the national and local administrations handled the COVID-19 outbreak and highlights the potential of enhancing resilience in public services to support marginalised communities in times of crisis. • COVID-19 affected the delivery of public services at a national and local level in Colombia. • COVID-19 further aggravated living conditions of mining communities in the country. • Multinational companies replaced the government in delivering services to mining communities. • But the crisis gave an incentive to these communities to adopt resilient strategies themselves. • More resilient public services in Colombia are needed to help marginalised communities. [ABSTRACT FROM AUTHOR]