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Purpose: This study aims to identify user perception of different qualities of optical character recognition (OCR) in texts. The purpose of this paper is to study the effect of different quality OCR on users' subjective perception through an interactive information retrieval task with a collection of one digitized historical Finnish newspaper. Design/methodology/approach: This study is based on the simulated work task model used in interactive information retrieval. Thirty-two users made searches to an article collection of Finnish newspaper Uusi Suometar 1869–1918 which consists of ca. 1.45 million autosegmented articles. The article search database had two versions of each article with different quality OCR. Each user performed six pre-formulated and six self-formulated short queries and evaluated subjectively the top 10 results using a graded relevance scale of 0–3. Users were not informed about the OCR quality differences of the otherwise identical articles. Findings: The main result of the study is that improved OCR quality affects subjective user perception of historical newspaper articles positively: higher relevance scores are given to better-quality texts. Originality/value: To the best of the authors' knowledge, this simulated interactive work task experiment is the first one showing empirically that users' subjective relevance assessments are affected by a change in the quality of an optically read text. [ABSTRACT FROM AUTHOR]

Purpose The purpose of this paper is to expand the research of games as information systems. It illustrates how significant parts of massively multiplayer online role-playing function like information retrieval from a library database system.Design/methodology/approach By combining ideas from earlier contributions on the topics of game environments as information systems, the paper explores how gameplay connects to information retrieval, restricted content access, and information system structure. The paper then proceeds to examine this idea through an ethnographic study conducted in World of Warcraft during 2012-2016.Findings By discussing how multiplayer digital game play is a form of information retrieval, the paper shows that players enjoy the well-restricted access to information that is a constitutive element of gameplay. Examining controlled access, procedural literacies and emphatic keywords, the paper finds that content relevances and system use may be influenced by hedonic concerns rather than task efficiency.Originality/value The study of retrieval issues related to gaming enriches our knowledge on inferences in retrieval. It shows that people may prefer that their access to information be limited, in order to make system use more interesting. [ABSTRACT FROM AUTHOR]

Purpose The purpose of this paper is to investigate the changing research practices of historians, and to contrast their experiences of serendipity in physical and digital information environments.Design/methodology/approach In total, 20 historians in Southwestern Ontario participated in semi-structured, in-depth interviews. The interviews were transcribed and analyzed employing grounded theory. The analytical approach included memoing, the constant comparative method, and three phases of coding.Findings Four main themes were identified: agency, the importance of the physical library experience, digital information environments, and novel heuristic forms of serendipity. The authors found that scholars frequently used active verbs to describe their experience with serendipity. This suggests that agency is more involved in the experience than previous conceptualizations of serendipity have suggested, and led us to coin the term “incidental serendipity.” Other key findings include the need for digital tools to incorporate the context surrounding primary sources, and also to provide an organizational context much like what is encountered by patrons in library stacks.Originality/value The increased emphasis on digital materials should not come at the expense of the physical information environment, where historians often encounter serendipitous finds. A fine balance and a greater integration between digital and physical resources is needed in order to support scholars’ continued ability to make connections between materials. By showing the active role that historians take in their serendipitous encounters, this paper suggests that historical training is critical for eliciting incidental serendipitous encounters. The authors propose a novel approach, one that examines verbs in serendipity accounts. [ABSTRACT FROM AUTHOR]

Purpose The purpose of this paper is to historicise research conducted in the fields of Information Seeking and Learning and Information Literacy and thereby begin to outline a description of the history of information in the context of Swedish compulsory education.Design/methodology/approach Document work and documentary practices are used as alternatives to concepts such as information seeking or information behaviour. Four empirical examples of document work – more specifically informational reading – recorded in Swedish primary classrooms in the 1960s are presented.Findings In the recordings, the reading style students use is similar to informational reading in contemporary educational settings: it is fragmentary, facts-oriented, and procedure-oriented. The practice of finding correct answers, rather than analysing and discussing the contents of a text seems to continue from lessons organised around print textbooks in the 1960s to the inquiry-based and digital teaching of today.Originality/value The paper seeks to analyse document work and documentary practices by regarding “information” as a discursive construction in a particular era with material consequences in particular contexts, rather than as a theoretical and analytical concept. It also problematises the notion that new digital technologies for producing, organising, finding, using, and disseminating documents have drastically changed people’s behaviours and practices in educational and other contexts. [ABSTRACT FROM AUTHOR]

Purpose – Scientific abstracts reproduce only part of the information and the complexity of argumentation in a scientific article. The purpose of this paper provides a first analysis of the similarity between the text of scientific abstracts and the body of articles, using sentences as the basic textual unit. It contributes to the understanding of the structure of abstracts. Design/methodology/approach – Using sentence-based similarity metrics, the authors quantify the phenomenon of text re-use in abstracts and examine the positions of the sentences that are similar to sentences in abstracts in the introduction, methods, results and discussion structure, using a corpus of over 85,000 research articles published in the seven Public Library of Science journals. Findings – The authors provide evidence that 84 percent of abstract have at least one sentence in common with the body of the paper. Studying the distributions of sentences in the body of the articles that are re-used in abstracts, the authors show that there exists a strong relation between the rhetorical structure of articles and the zones that authors re-use when writing abstracts, with sentences mainly coming from the beginning of the introduction and the end of the conclusion. Originality/value – Scientific abstracts contain what is considered by the author(s) as information that best describe documents’ content. This is a first study that examines the relation between the contents of abstracts and the rhetorical structure of scientific articles. The work might provide new insight for improving automatic abstracting tools as well as information retrieval approaches, in which text organization and structure are important features. [ABSTRACT FROM AUTHOR]

Purpose – The purpose of this paper is to specifically investigate information seeking strategies that are used by scholars in the USA conducting research in languages other than English and the types of shifts that scholars make between strategies in planned, disruptive, and problematic situations. Design/methodology/approach – Interviews and research diaries were employed to gather information from 16 subjects using seven different languages across seven disciplines. Grounded theory and the constant comparative method were used to analyze types of strategies and types of shifts between strategies. Findings – This study identified four formal system strategies, seven informal resource strategies, four interactive human strategies, and one hybrid strategy. Subjects in the study selected informal resource and interactive human strategies more often as initial strategies while informal resource strategies are used as final strategies. Moreover, the findings presented a variety of shifts between strategies in planned, disruptive, and problematic situations. Research limitations/implications – Theoretically, this study introduces a new conceptual model – the information triangle – which facilitates the classification of strategies used by scholars throughout an information seeking task as well as the characterization of the shifts between strategies. Practically, this paper discusses implications for system designers, publishers, and support providers to better meet the needs of this specific group. A primary limitation is related to isolating the variables of language, culture, and geography from other possible factors such as domain knowledge, system knowledge, or limitations of the systems being used. Originality/value – This study fills a gap in current research in relation to how language plays a role in the selection of and shifts between information seeking strategies used by scholars who rely on sources that are not in English. [ABSTRACT FROM AUTHOR]

Purpose – The purpose of this paper is to present and evaluate an innovative classification system for medieval seals that was created as part of the Seals in Medieval Wales (SiMeW) project, funded by the UK’s Arts and Humanities Research Council (AHRC). The classification system developed in response to the cataloguing challenges associated with rapidly gathering sigillographic information on about 2,500 medieval seals from a number of collections in several UK repositories. Design/methodology/approach – This paper outlines the challenges involved in recording and classifying medieval seals from the British Isles, and describes existing systems for organizing sigillographic information. The SiMeW system is explained as a response to the limitations of existing systems. Findings – Designers of systems for recording seals need to take into account the physical characteristics of seal impressions, matrices, and casts, the strength and limitations of digital media, as well as the need of cataloguers and users. Originality/value – In recent years scholars have systematically investigated the problems associated with text-based image indexing and retrieval. Nonetheless, medieval seals have been largely overlooked, even though they are common in UK repositories. SiMeW’s system offers cataloguers an example of an approach that they can use in new and existing seal catalogues, to generate metadata that can help make seals, which are a key component of the cultural legacy of the Middle Ages, more accessible to users. [ABSTRACT FROM AUTHOR]

Purpose – Through the application of domain-analytic principles, the purpose of this paper is to explore how participants’ understandings of healthy eating are related to their grouping and classification of foods. Design/methodology/approach – In total, 30 food-interested people were asked to (1) sort a series of 56 statements about food, health, and eating on a scale from “most disagree” to “most agree”; (2)complete an open card sort of 50 foods; and (3) classify these 50 foods on a scale from “most unhealthy” to “most healthy”. Exercises (1) and (3) involved Q-methodology, which groups people who share similar understandings of a phenomenon. Findings – Participants’ understandings of healthy eating – revealed by the first Q-methodology exercise – were related to shared food priorities, values, and beliefs; these understandings were indirectly connected with food identities, which was not expected. This suggests that lay domain knowledge is difficult to capture and must involve other methodologies than those currently employed in domain-analytic research. Research limitations/implications – Although a small sample of food-interested people were recruited, the purpose of this study was not to make generalized claims about perspectives on healthy eating, but to explore how domain knowledge is related to everyday organizational processes. Originality/value – To “classify” in Library and Information Science (LIS) usually involves an engagement with formally established classification systems. In this paper the author suggests an alternative path for LIS scholars: the investigation of everyday life classification practices. Such an approach has value beyond the idiosyncratic, as the author discusses how these practices can inform LIS researchers’ strategies for augmenting the messages provided by static classification technologies. [ABSTRACT FROM AUTHOR]

Purpose The purpose of this paper is to investigate the sociocultural underpinnings of wiki-based knowledge production in the videogame domain, and to elucidate how these underpinnings relate to the formation of wikis as resources of videogame documentation.Design/methodology/approach The paper is based on a three-month ethnographic investigation of knowledge practices on the Dark Souls Wiki (DSW). In focus of the analysis were the boundaries and knowledge aims of the DSW, together with how its contributors organized inquiries and used various sources, methods of investigation, and ways of warranting knowledge claims.Findings The principal result of the paper is an empirical account of how the DSW functions as a culture of knowledge production, and how the content and structure of the wiki connects to the knowledge practices of its contributors. Four major factors that influenced knowledge practices on the wiki were identified: the structures and practices established by the community’s earlier wiki efforts; principles and priorities that informed wiki knowledge practices; the characteristics of the videogame in focus of the site’s knowledge-building work; the extent and types of relevant documentation provided by videogame industry, the videogaming press included.Originality/value Previous research has shown interest in investigating the mechanisms by which community-created knowledge and online resources of documentation emerge, and how these are utilized in play. There is, however, little research seeking to elucidate the sociocultural structures and practices that determine and sustain collaborative online videogame knowledge production. [ABSTRACT FROM AUTHOR]

Purpose -- One core element of interactive information retrieval (IIR) experiments is the assignment of search tasks. The purpose of this paper is to provide an analytical review of current practice in developing those search tasks to test, observe or control task complexity and difficulty. Design/methodology/approach -- Over 100 prior studies of IIR were examined in terms of how each defined task complexity and/or difficulty (or related concepts) and subsequently interpreted those concepts in the development of the assigned search tasks. Findings -- Search task complexity is found to include three dimensions: multiplicity of subtasks or steps, multiplicity of facets, and indeterminability. Search task difficulty is based on an interaction between the search task and the attributes of the searcher or the attributes of the search situation. The paper highlights the anomalies in our use of these two concepts, concluding with suggestions for future methodological research related to search task complexity and difficulty. Originality/value -- By analyzing and synthesizing current practices, this paper provides guidance for future experiments in IIR that involve these two constructs. [ABSTRACT FROM AUTHOR]

Purpose: In The Invisible Substrate of Information Science, a landmark article about the discipline of information science, Marcia J. Bates wrote that "...we are always looking for the red thread of information in the social texture of people's lives" (1999a, p. 1048). To sharpen our understanding of information science and to elaborate Bates' idea, the work at hand answers the question: Just what does the red thread of information entail? Design/methodology/approach: Through a close reading of Bates' oeuvre and by applying concepts from the reference literature of information science, nine composite entities that qualify as the red thread of information are identified, elaborated, and related to existing concepts in the information science literature. In the spirit of a scientist–poet (White, 1999), several playful metaphors related to the color red are employed. Findings: Bates' red thread of information entails: terms, genres, literatures, classification systems, scholarly communication, information retrieval, information experience, information institutions, and information policy. This same constellation of phenomena can be found in resonant visions of information science, namely, domain analysis (Hjørland, 2002), ethnography of infrastructure (Star, 1999), and social epistemology (Shera, 1968). Research limitations/implications: With the vital vermilion filament in clear view, newcomers can more easily engage the material, conceptual, and social machinery of information science, and specialists are reminded of what constitutes information science as a whole. Future researchers and scientist–poets may wish to supplement the nine composite entities with additional, emergent information phenomena. Originality/value: Though the explication of information science that follows is relatively orthodox and time-bound, the paper offers an imaginative, accessible, yet technically precise way of understanding the field. [ABSTRACT FROM AUTHOR]

Purpose: The purpose of this paper is to present a conceptual model for coding and dissemination of data associated with historical photographic archives. The model is based on Linked Open Data technology and seeks to exhaustively represent the most relevant characteristics for the tasks of contextualization of the documentary groupings and units, management, document retrieval, dissemination and sharing of data about the historical photographs. Design/methodology/approach: An OWL ontology, called Ontophoto, was constructed following an adaptation of the methodology proposed by Uschold and Gruninger and Gruninger and Fox. The ontology was implemented using Protégé 5.5 software. Next a Graph DB® graph database application (Ontotext) was created to generate a query system based on the SPARQL language. To validate the consistency and effectiveness of the model and ontology, a competency questions methodology has been applied using a sample from the Skogler photographic archive. Findings: The model facilitates the generation of systems for dissemination and retrieval of iconographic data for historical research, overcoming some of the limitations with respect to the design of methods of content and contextual information representation for heritage photographic archives. Research limitations/implications: This study is based on a sample. Future work should consider the implementation of the model on the totality of a photographic collection. Originality/value: This paper presents a comprehensive ontological model that allows the creation of distributed systems of knowledge representation, which can be queried through SPARQL language. [ABSTRACT FROM AUTHOR]

Purpose: The purpose of this paper is to examine motivators that drive Black Wikipedia contribution. The authors explore motivations around content contribution, effects of gender on motivations and self-perceptions of Black Wikipedia labor. Design/methodology/approach: A total of 318 Black American Wikipedia contributors completed an online survey. The authors employed both quantitative and qualitative methods in the study including descriptive statistics, multivariate (MANOVA) and univariate (ANOVA) analysis of variance to examine gender differences in Wikipedia content contribution. In addition, open-ended responses were evaluated, through content analysis, to make inferences on their perceptions of Wikipedia labor. Findings: This paper identifies racial identity and perceptions of information quality as strong motivators in content contribution among Black Wikipedians. Motivators are gender variant; men are more motivated than women with the lone exception being racial identity. Additionally, the study identifies Wikipedia as a contested space among Black contributors and is a site of resistance. Originality/value: Black Wikipedians information activity is a relatively new and understudied phenomenon. This paper presents new insight and a deeper understanding of Black Wikipedians' motivations for information sharing behaviors in the most popular encyclopedia on the internet. [ABSTRACT FROM AUTHOR]

Purpose: Belkin and Robertson (1976a) reflected on the ethical implications of theoretical research in information science and warned that there was potential for abuse of knowledge gained by undertaking such research and applying it to information systems. In particular, they identified the domains of advertising and political propaganda that posed particular problems. The purpose of this literature review is to revisit these ideas in the light of recent events in global information systems that demonstrate that their fears were justified. Design/methodology/approach: The authors revisit the theory in information science that Belkin and Robertson used to build their argument, together with the discussion on ethics that resulted from this work in the late 1970s and early 1980s. The authors then review recent literature in the field of information systems, specifically information retrieval, social media and recommendation systems that highlight the problems identified by Belkin and Robertson. Findings: Information science theories have been used in conjunction with empirical evidence gathered from user interactions that have been detrimental to both individuals and society. It is argued in the paper that the information science and systems communities should find ways to return control to the user wherever possible, and the ways to achieve this are considered. Research limitations/implications: The ethical issues identified require a multidisciplinary approach with research in information science, computer science, information systems, business, sociology, psychology, journalism, government and politics, etc. required. This is too large a scope to deal with in a literature review, and we focus only on the design and implementation of information systems (Zimmer, 2008a) through an information science and information systems perspective. Practical implications: The authors argue that information systems such as search technologies, social media applications and recommendation systems should be designed with the recipient of the information in mind (Paisley and Parker, 1965), not the sender of that information. Social implications: Information systems designed ethically and with users in mind will go some way to addressing the ill effects typified by the problems for individuals and society evident in global information systems. Originality/value: The authors synthesize the evidence from the literature to provide potential technological solutions to the ethical issues identified, with a set of recommendations to information systems designers and implementers. [ABSTRACT FROM AUTHOR]

Purpose A multitude of transparency movements have been developed and grown strong in recent decades. Despite their growing influence, scholarly studies have focused on individual movements. The purpose of this paper is to make a pioneering contribution in defining transparency movements.Design/methodology/approach An exploratory approach has been used utilizing movement-specific professional and scholarly documents concerning 18 transparency movements.Findings Different traditions, ideologies of openness and aspects involving connections between movements have been identified as well as forms of organization.Originality/value This is the first attempt at identifying and defining transparency movements as a contemporary phenomenon. [ABSTRACT FROM AUTHOR]

Purpose – The purpose of this paper is to report a study of how the test instrument of a simulated work task situation is used in empirical evaluations of interactive information retrieval (IIR) and reported in the research literature. In particular, the author is interested to learn whether the requirements of how to employ simulated work task situations are followed, and whether these requirements call for further highlighting and refinement. Design/methodology/approach – In order to study how simulated work task situations are used, the research literature in question is identified. This is done partly via citation analysis by use of Web of Science®, and partly by systematic search of online repositories. On this basis, 67 individual publications were identified and they constitute the sample of analysis. Findings – The analysis reveals a need for clarifications of how to use simulated work task situations in IIR evaluations. In particular, with respect to the design and creation of realistic simulated work task situations. There is a lack of tailoring of the simulated work task situations to the test participants. Likewise, the requirement to include the test participants’ personal information needs is neglected. Further, there is a need to add and emphasise a requirement to depict the used simulated work task situations when reporting the IIR studies. Research limitations/implications – Insight about the use of simulated work task situations has implications for test design of IIR studies and hence the knowledge base generated on the basis of such studies. Originality/value – Simulated work task situations are widely used in IIR studies, and the present study is the first comprehensive study of the intended and unintended use of this test instrument since its introduction in the late 1990’s. The paper addresses the need to carefully design and tailor simulated work task situations to suit the test participants in order to obtain the intended authentic and realistic IIR under study. [ABSTRACT FROM AUTHOR]

Purpose – The purpose of this paper is to discuss the emerging geographic features of current concepts of relevance, and to improve, modify, and extend the framework proposed by Mizzaro (1998). The objective is to define a new framework able to account, more completely and precisely, for the notions of relevance involved in mobile information seeking scenarios. Design/methodology/approach – The authors formalise two new dimensions of relevance. The first dimension emphasises the spatio-temporal nature of the information seeking process. The second dimension allows us to describe how different concepts of relevance rely on different abstractions of reality. Findings – The new framework allows: to conceptualise the point in space and time at which a given notion of relevance refers to; to conceptualise the level of abstraction taken into account by a given notion of relevance; and to include widely adopted facets (e.g. users mobility, preferences, and social context) in the classification of notions of relevance. Originality/value – The conceptual discussion presented in this paper contributes to the future development of relevance in the scope of mobile information seeking scenarios. The authors provide a more comprehensive framework for conceptualization, development, and classification of notions of relevance in the field of information retrieval and location-based services. [ABSTRACT FROM AUTHOR]

Purpose The purpose of this paper is to understand how typical users of YouTube judge the relevance of videos in leisure contexts; what are the reasons users give when judging video material as relevant or not relevant?Design/methodology/approach A naturalistic diary was performed in which 30 participants completed diaries providing details on their video relevance criteria. The analysis revealed 28 relevance criteria grouped into eight categories.Findings In total, 28 relevance criteria were identified through the analyses of the diaries’ content and they were grouped into eight categories. The findings revealed that criteria related to the content of the video are the most dominant group of criteria with topicality being the most dominant criterion. There is a considerable overlap between leisure relevance criteria and previous relevance criteria studies, but the importance of these criteria varies among different contexts. New criteria, e.g. habit emerged from the data which tend to be more related to leisure contexts.Research limitations/implications The decision to follow a naturalistic approach reduced the level of control on the study. A further limitation can be found in the participants’ sample used in this study, all the participants of the main study were university or college students.Practical implications This study attempted to enrich the current literature by investigating users’ video relevance criteria in leisure contexts. This investigation might have implications on the design of video search systems.Originality/value Previous relevance criteria studies focussed on work contexts and the information judged was mainly in text format. This paper outlines new insights by investigating video relevance criteria in leisure context. [ABSTRACT FROM AUTHOR]

Purpose The purpose of this paper is to advocate and contribute to a more nuanced and discerning argument when ascribing a democratic role to libraries and activities related to information literacy.Design/methodology/approach The connections between democracy and libraries as well as between citizenship and information literacy are analysed by using Mouffe’s agonistic pluralism. One example is provided by a recent legislative change (the new Swedish Library Act) and the documents preceding it. A second, more detailed example concerns how information literacy may be conceptualised when related to young women’s sexual and reproductive health. Crucial in both examples are the suggestions of routes to travel that support equality and inclusion for all.Findings Within an agonistic approach, democracy concerns equality and interest in making efforts to include the less privileged. The inclusion of a democratic aim, directed towards everyone, for libraries in the new Library Act can be argued to emphasise the political role of libraries. A liberal and a radical understanding of information literacy is elaborated, the latter is advocated. Information literacy is also analysed in a non-essentialist manner, as a description of a learning activity, therefore always value-laden.Originality/value The agonistic reading of two central concepts in library and information studies, namely, libraries and information literacy is fruitful and shows how the discipline may contribute to strengthen democracy in society both within institutions as libraries and in other settings. [ABSTRACT FROM AUTHOR]

Purpose In this conceptual essay, the purpose of this paper is to argue that the structure of databases and other information systems provides valuable information beyond their content. The author contends that reading databases – as a separate, distinct activity from retrieving and reading the documents that databases contain – is an under-studied form of human-information interaction. Because the act of reading databases encourages awareness, reflection, and control over information systems, the author aligns the author’s proposal with “slow” principles, as exemplified by the slow food movement.Design/methodology/approach This paper presents an extended argument to demonstrate the value of reading a database. Reading a database involves understanding the relationship between database structure and database content as an interpretation of the world. For example, when a supermarket puts vermicelli in the pasta section but rice vermicelli in the Asian section, the supermarket suggests that rice vermicelli is more “Asian” than “noodle.” To construct the author’s argument, the author uses examples that range from everyday, mundane activities with information systems (such as using maps and automated navigation systems) to scientific and technical work (systematic reviews of medical evidence).Findings The slow, interpretively focused information interactions of reading databases complement the “fast information” approach of outcome-oriented retrieval. To facilitate database reading activities, research should develop tools that focus user attention on the application of database structure to database contents. Another way of saying this is that research should exploit the interactive possibilities of metadata, either human-created or algorithmically generated.Originality/value This paper argues that information studies research focuses too heavily on seeking and retrieval. Seeking and retrieval are just two of the many interactions that constitute our everyday activities with information. Reading databases is an area particularly ripe with design possibilities. [ABSTRACT FROM AUTHOR]

Purpose The purpose of this paper is to investigate information retrieval (IR) in the context of authentic work tasks (WTs), as compared to traditional experimental IR study designs.Design/methodology/approach The participants were 22 professionals working in municipal administration, university research and education, and commercial companies. The data comprise 286 WTs and 420 search tasks (STs). The data were collected in natural situations. It includes transaction logs, video recordings, interviews, observation, and daily questionnaires.Findings The analysis included the effects of WT type and complexity on the number of STs, queries, search keys and types of queries. The findings suggest that simple STs are enough to support most WTs. Complex WTs (vs more simple ones) and intellectual WTs (vs communication, support and editing WTs) include more STs than other WT categories.Research limitations/implications Further research should address the problems related to controllability of field studies and enhance the use of realistic WT situations in test-based studies, as well.Originality/value The study is an attempt to bring traditional IR studies and realistic research settings closer to each other. Using authentic WTs when studying IR is still rare. The representativeness of the WT/ST types used in interactive IR experiments should be carefully addressed: in the work flow, people seldom consciously recognise separate “STs”. This means that STs may mainly be an academic construct even to the point that studying IR without a decent context does violence to the further understanding of the phenomenon. [ABSTRACT FROM AUTHOR]

Purpose – Searching for appropriate images as part of a work task is a non-trivial problem. Journalists and copywriters need to find images that are not only visually appropriate to accompany the documents they are creating, but are acceptably priced and licensed. The paper aims to discuss these issues. Design/methodology/approach – A work-based study methodology and grounded theory are used to collect qualitative data from a variety of creative professionals including journalists. Findings – The authors report the findings of a study to investigate image search, retrieval and use by creative professionals who routinely use images as part of their work in an online environment. The authors describe the commercial constraints that have an impact on the image users’ behaviour that are not reported in other more academic and lab-based studies of image use (Westman, 2009). Practical implications – The authors show that the commercial image retrieval systems are based on document retrieval systems, and that this is not the most appropriate approach in the journalism domain. Originality/value – The authors describe the properties of an “information expedition”; the image seeking behaviour exhibited by journalists in an online environment, and contend that it is significantly different to existing image seeking models which represent other user types. [ABSTRACT FROM AUTHOR]

Purpose – The purpose of this paper is to present a new framework for representing music for information retrieval that emphasizes socio-cultural aspects of music. Design/methodology/approach – Philosophical and theoretical concepts related to the nature of music, aboutness, musical works are explored as they inform how music is represented. Multidisciplinary perspectives on music information representation, classification, and retrieval provide insight into how information science can better accommodate music information within its disciplinary boundaries. Findings – A new term, music information object (MIO), is presented and defined. Downie’s (2003) theoretical statements are reconceptualized into a theory of representational incompleteness and three meta-classes for music information object representation. Practical implications – This new framework incorporates more dimensions of music representation than existing frameworks allow and can facilitate comparisons between classifications of MIO representations by music practitioners, scholars, and system developers. Originality/value – The meta-classes form a much-needed theoretical framework for classifying and defining MIOs from any musical tradition for retrieval. This fills a gap in music information retrieval research, which lacks a theoretical framework that can accommodate musics from all traditions without attempting to organize them according to a western-centered understanding. [ABSTRACT FROM AUTHOR]

Purpose: The purpose of this paper is to explore two types of Net-generation practitioners – writers and makers born in the 1980s – and how they describe their professions and their information practices. Design/methodology/approach: The authors distinguished the information practices of Net-generation writers and makers from those of their older counterparts and then examined the contextual factors associated with the shared meanings in each community of practice, by interviewing a total of 14 participants, 7 writers and 7 makers, and qualitatively analyzed the resulting data. Findings: First, the professional boundaries perceived by Net-generation practitioners are more blurred than those of their older counterparts. Second, they rely on life experience, online platforms and print for their sources of information and inspiration. Third, Facebooking and the use of filter bubbles are among the most popular information practices. Fourth, diversity, uniqueness, multimodal, participatory and self-media are keywords in their content creation and information produced. Fifth, connectivity (connecting people and resources) and collective intelligence (emphasizing how expertise is collected and distributed) are key themes associated with these digital natives. Sixth, the authors also identified and compared differences between these two groups. Research limitations/implications: The study limitations include the small sample size of each practitioner group and the fact that the methods are dependent on the participants' abilities to describe their information practices. Originality/value: This study is among the first to focus on the characteristics of digital natives and their information practices. It provides a tentative framework for further exploration and contributes to our initial understanding of this topic. [ABSTRACT FROM AUTHOR]

Purpose State-of-the-art cloud applications are problematic for collaborative document management; their current design does not encourage active personal folder categorization. Cloud applications such as Google Drive and Microsoft's OneDrive store documents automatically, so at no point are users directed to categorize them by placing them in folders. To encourage active categorization and promote effective retrieval of cloud documents, the authors designed an add-on "nudge" called Personal Organizer which prompts Google Drive users to categorize by storing cloud documents in personal folders. The add-on prompt is triggered when users attempt to close uncategorized or unnamed documents. The purpose of this paper is to test whether using the Personal Organizer add-on leads participants to actively store their documents in folders that they personally created, and whether this promotes more successful and efficient retrieval.Design/methodology/approach To test the add-on, the authors conducted a pretest-manipulation-post-test intervention study with 34 participants lasting over three months. In both tests, participants were asked to retrieve personal documents taken from their own "Recents" list to improve ecological validity.Findings Using our add-on doubled the percentage of documents that were actively stored in folders. Additionally, using personally created folders substantially improved retrieval success while decreasing retrieval time.Originality/value Implementing our findings can improve document storage and retrieval for millions of users of collaborative cloud storage. The authors discuss broader theoretical implications concerning the role of active organization for retrieval in collaborative repositories, as well as design implications. [ABSTRACT FROM AUTHOR]

Purpose -- The purpose of this paper is to show that some important astronomical information is still not taken into account in the documental description of historical star catalogues. Design/methodology/approach -- A sample of 28 historical star catalogues (eighteenth, nineteenth and twentieth centuries) from the Royal Institute and Observatory of the Spanish Navy was selected in order to analyse their structure and to identify information patterns. Findings -- The analysis shows that there are a number of technical parameters which are not present in the cataloguing standards and which should be taken into account in the bibliographic descriptions of these specialised documents since they are of great interest to astronomers and astrophysicists. On the other hand, star catalogues provide some cartographic information which can be described by these standards but whose corresponding fields are not widely used by cataloguers. Originality/value -- A proposal of new technical parameters is given in order to try to improve the bibliographic records of these astronomical resources. Some directions are also given in order to identify the sections of the catalogues where these parameters may be found, making the task of locating them easier. [ABSTRACT FROM AUTHOR]

Purpose -- The purpose of this paper is to respond to Urquhart and Urquhart's critique of the previous work entitled "Discourse structure differences in lay and professional health communication", published in this journal in 2012 (Vol. 68 No. 6, pp. 826-851, doi: 10.1108/00220411211277064). Design/methodology/approach -- The authors examine Urquhart and Urquhart's critique and provide responses to their concerns and cautionary remarks against cross-disciplinary contributions. The authors reiterate the central claim. Findings -- The authors argue that Mann and Thompson's (1987, 1988) Rhetorical Structure Theory (RST) offers valuable insights into computer-mediated health communication and deserves further discussion of its methodological strength and weaknesses for application in library and information science. Research limitations/implications -- While the authors agree that some methodological limitations pointed out by Urquhart and Urquhart are valid, the authors take this opportunity to correct certain misunderstandings and misstatements. Originality/value -- The authors argue for continued use of innovative techniques borrowed from neighbouring disciplines, in spite of objections from the researchers accustomed to a familiar strand of literature. The authors encourage researchers to consider RST and other computational linguistics-based discourse analysis annotation frameworks that could provide the basis for integrated research, and eventual applications in information behaviour and information retrieval. [ABSTRACT FROM AUTHOR]

Purpose A conceptual model describes important factors within a system and how they relate to one another. They are important because they help to identify system changes that can yield the greatest improvement. Within information retrieval (IR), most research is directed towards multi-document retrieval and a multi-interaction IR user scenario. There are few, if any, IR conceptual models supporting minimal or single-interaction IR (siIR) user scenarios, however the need for siIR systems is growing rapidly. The purpose of this paper is to take the first step towards constructing a task-oriented conceptual model and experimental framework to support siIR research.Design/methodology/approach A first principles approach is employed to develop a task-oriented conceptual model, called bridging information retrieval (BIR). This model is contrasted with the concept of relevance, a central factor within IR research.Findings BIR introduces the central concept of bridging information (BI) as the objective of IR systems. BI is the additional information a user requires to complete a task, beyond their innate knowledge. The relationship between BI and relevance is determined.Research limitations/implications The theoretical basis of BIR is derived axiomatically; however the resulting system evaluation model is speculative.Practical implications The proposed operational framework offers researchers a systematic approach to designing and evaluating siIR systems.Originality/value This work contributes a novel task-oriented IR conceptual model and evaluation framework, both centred around the concept of BI for siIR. It also contributes a novel search task classification method. [ABSTRACT FROM AUTHOR]

Purpose The purpose of this paper is to report the results of a qualitative study exploring the conditions associated with the creation, preservation and transmission of Shuishu archives in China, and the crises today in their preservation and transmission and the reasons behind them. It also proposes activation mechanisms to shift Shuishu archives from jeopardized collective memory to preservable cultural memory.Design/methodology/approach Semi-structured interviews and ethnographic fieldwork were conducted over the course of a month in 2015.Findings The creation, preservation and transmission of Shuishu archives in the community of the Shui rely upon the community’s closed system. But this system has been broken as a result of modernization and wide use of new media in China. To preserve and transmit Shuishu archives to future generations, there needs to be mutual trust and equitable cooperation between government archives and the Shuishushi. The “cultural consciousness” of the Shui needs to be stimulated, and more members of the Shui and the whole of society need to participate in the preservation and transmission of this distinctive memory.Practical implications The study can provide a provocative example for education in preservation and LIS about community culture and archiving, and the preservation of social memory, identity and culture. The activation mechanisms seek to aid in the preservation and transmission of Shuishu archives and other similar community memory.Originality/value The study uses semi-structured interviews and ethnographic methodology to develop a rich understanding of the history and the status quo of the preservation and transmission of Shuishu archives. It redefines Shuishu archives and sheds light on the roles government archives should play in the preservation and transmission of Shuishu archives. [ABSTRACT FROM AUTHOR]

Purpose The purpose of this paper is to elaborate the picture of strategies and tactics for information seeking and searching by focusing on the heuristic elements of such strategies and tactics.Design/methodology/approach A conceptual analysis of a sample of 31 pertinent investigations was conducted to find out how researchers have approached heuristics in the above context since the 1970s. To achieve this, the study draws on the ideas produced within the research programmes on Heuristics and Biases, and Fast and Frugal Heuristics.Findings Researchers have approached the heuristic elements in three major ways. First, these elements are defined as general level constituents of browsing strategies in particular. Second, heuristics are approached as search tips. Third, there are examples of conceptualizations of individual heuristics. Familiarity heuristic suggests that people tend to prefer sources that have worked well in similar situations in the past. Recognition heuristic draws on an all-or-none distinction of the information objects, based on cues such as information scent. Finally, representativeness heuristic is based on recalling similar instances of events or objects and judging their typicality in terms of genres, for example.Research limitations/implications As the study focuses on three heuristics only, the findings cannot be generalized to describe the use of all heuristic elements of strategies and tactics for information seeking and searching.Originality/value The study pioneers by providing an in-depth analysis of the ways in which the heuristic elements are conceptualized in the context of information seeking and searching. The findings contribute to the elaboration of the conceptual issues of information behavior research. [ABSTRACT FROM AUTHOR]

Purpose The purpose of this paper is to conduct a UK-based assessment of oral history technology and to identify the most important features that should be available in any oral history search system.Design/methodology/approach A co-design approach involving interviews and focus groups was adopted. The framework approach with elements of grounded theory was used to analyse transcripts to identify themes.Findings The analysis found that “ethics, consent and control”, “accessibility and engagement”, “publicity and awareness”, and “innovative technologies” were the four major themes identified. It was also established that there is limited understanding of oral history in the digital age, numerous interests, ethical concerns, lack of publicity and several key attributes that those designing an oral history search system or archive should strive for. The findings also identified that further exploration into sampling selected technologies on different user groups is required in order to develop software that would benefit the field.Research limitations/implications Participants were all recruited from one geographic region. The qualitative methodology utilised could be deemed to have elements of subjectivity.Practical implications This study has identified important features of any oral history search system and offered design recommendations for any developer of an oral history search systems.Originality/value This research has validated some previous findings for oral history search systems from more limited user studies. New issues for consideration including usability, software development and marketing have also been identified. [ABSTRACT FROM AUTHOR]

Purpose Social question and answer (social Q&A) sites have become a popular tool for obtaining music information. The purpose of this paper is to investigate what users ask about, what experience the questions convey, and how users specify their questions.Design/methodology/approach A total of 3,897 music questions from the social Q&A site Yahoo! Answers were categorized according to their question type, user experience, and question specification.Findings The music questions were diverse with (dis)approval (42 percent), factual (21 percent), and advice (15 percent) questions as the most frequent types. Advice questions were the longest and roughly twice as long as (dis)approval and factual questions. The user experience associated with the questions was most often pragmatic (24 percent) or senso-emotional (12 percent). Pragmatic questions were typically about the user’s own performance of music, while senso-emotional questions were about finding music for listening. Notably, half of the questions did not convey information about the user experience but the absence of such information did not reduce the number of answers. In specifying the questions, the most frequent information was about the music context and the user context.Research limitations/implications This study suggests a division of labor between social Q&A sites and search engines for music information retrieval. It should be noted that the study is restricted to one social Q&A site.Originality/value Social Q&A sites provide an opportunity for studying what information real users seek about music and what information they specify to retrieve it, thereby elucidating the role of social Q&A in music information seeking. [ABSTRACT FROM AUTHOR]

Purpose The purpose of this paper is to examine perceived self-efficacy of users within an interactive video retrieval context. The motivation for this research includes that understanding self-efficacy will provide insight on how potential users target resources and in turn promote and sustain use of retrieval tools and systems.Design/methodology/approach A survey method was employed. In total, 270 participants rated levels of perceived self-efficacy for successfully fulfilling different video needs if using a particular system. Perceived self-efficacy was explored quantitatively, both overall and across different potentially influential factors, such as topic type, topic familiarity, system experience, and system context. In addition, open-ended responses on the survey were categorized through content-analysis and subsequently analyzed using weighted frequencies.Findings Findings demonstrated significant associations between participants’ perceived self-efficacy and different topical factors, including familiarity and topic type, and also system factors, such as exposure (or experience) and system context.Research limitations/implications User confidence is one belief or attitude about technology acceptance, with self-efficacy intersecting multiple factors related to initial and sustained use of technologies. Findings give researchers a look at users’ preconceptions of interactive video retrieval situations, which, in turn, suggest positive implications for future research and design.Originality/value Video retrieval comprises considerations that are unique from other contexts due to the structure and physical makeup of video. However, until now, self-efficacy has not been directly examined in relation to video or according to several of the specific retrieval factors as explored in the current study, which is thus warranted. [ABSTRACT FROM AUTHOR]

Purpose – The purpose of this paper is to elaborate the picture of the nature of integrated models for information behaviour from the perspective of conceptual growth in this field of study. Design/methodology/approach – Conceptual analysis focusing on the ways in which the researchers have developed integrated models. The study concentrates on seven key models proposed by Bates, Choo and associates, Godbold, Robson and Robinson, and Wilson. Findings – Researchers have employed four main approaches to develop integrated models. First, such frameworks are based on the juxtaposition of individual models. Second, integrated models are built by cross-tabulating the components of diverse models. Third, such models are constructed by relating similar components of individual models. Finally, integrated models are built by incorporating components taken from diverse frameworks. The integrated models have contributed to conceptual growth in three major ways: first, by integrating formerly separate parts of knowledge; second, by generalizing and explaining lower abstraction-level knowledge through higher level constructs; and third, by expanding knowledge by identifying new characteristics of the object of study. Research limitations/implications – The findings are based on the comparison of seven models only. The integrated frameworks of information retrieval were excluded from the study. Originality/value – The study pioneers by providing an in-depth analysis the nature of integrated models for information behaviour. The findings contribute to the identification of the key factors of information behaviour. [ABSTRACT FROM AUTHOR]

Purpose – The purpose of this paper is to report a study of order effect in interactive information retrieval (IIR) studies. The phenomenon of order effect is well-known, and it is the main reason why searches are permuted (counter-balanced) between test participants in IIR studies. However, the phenomenon is not yet fully understood or investigated in relation to IIR; hence the objective is to increase the knowledge of this phenomenon in the context of IIR as it has implications for test design of IIR studies. Design/methodology/approach – Order effect is studied via partly a literature review and partly an empirical IIR study. The empirical IIR study is designed as a classic between-groups design. The IIR search behaviour was logged and complementary post-search interviews were conducted. Findings – The order effect between groups and within search tasks were measured against nine classic IIR performance parameters of search interaction behaviour. Order effect is seen with respect to three performance parameters (website changes, visit of webpages, and formulation of queries) shown by an increase in activity on the last performed search. Further the theories with respect to motivation, fatigue, and the good-subject effect shed light on how and why order effect may affect test participants’ IR system interaction and search behaviour. Research limitations/implications – Insight about order effect has implications for test design of IIR studies and hence the knowledge base generated on the basis of such studies. Due to the limited sample of 20 test participants (Library and Information Science (LIS) students) inference statistics is not applicable; hence conclusions can be drawn from this sample of test participants only. Originality/value – Only few studies in LIS focus on order effect and none from the perspective of IIR. [ABSTRACT FROM AUTHOR]

Purpose -- The purpose of this paper is to develop information behaviour profiles for nursing students, to help inform information literacy programmes. Design/methodology/approach -- The methods include further analysis of quantitative findings (previously reported in part 1), together with qualitative research data collection and analysis. Critical incident type interviews with 11 students were transcribed and analysed using an interpretative categorisation method that used dendrograms for data display and analysis. From the regression analysis of the quantitative data, the micro-processes for information seeking were linked to learning styles, and then to personality traits to generate information seeking profiles. Integration of the qualitative findings led to development of a task-based information search model. Findings -- The start list of seven categories for qualitative analysis (derived from a literature review) was refined (one category added, one removed, with some relabelling). The quantitative data analysis revealed seven profiles (deep adventurer, deep identifier, deep investigator, strategic all-rounder, strategic collector, surface co-ordinator, surface skimmer, each linked to a particular learning style, personality trait, and preferred information seeking micro-processes). Research limitations/implications -- The data were collected at only one university and the profiles and the model need to be validated with data from other groups of nursing students. The findings on micro-processes consolidate and extend previous research. Practical implications -- The profiles should inform information literacy programmes as they show that information search profiles may be more varied than assumed. The information search model extends previous task-based information search models. Originality/value -- The information search profiles have not been identified previously. [ABSTRACT FROM AUTHOR]

Purpose: This study continues a long history of author co-citation analysis of the intellectual structure of information science into the time period of 2011–2020. It also examines changes in this structure from 2006–2010 through 2011–2015 to 2016–2020. Results will contribute to a better understanding of the information science research field. Design/methodology/approach: The well-established procedures and techniques for author co-citation analysis were followed. Full records of research articles in core information science journals published during 2011–2020 were retrieved and downloaded from the Web of Science database. About 150 most highly cited authors in each of the two five-year time periods were selected from this dataset to represent this field, and their co-citation counts were calculated. Each co-citation matrix was input into SPSS for factor analysis, and results were visualized in Pajek. Factors were interpreted as specialties and labeled upon an examination of articles written by authors who load primarily on each factor. Findings: The two-camp structure of information science continued to be present clearly. Bibliometric indicators for research evaluation dominated the Knowledge Domain Analysis camp during both fivr-year time periods, whereas interactive information retrieval (IR) dominated the IR camp during 2011–2015 but shared dominance with information behavior during 2016–2020. Bridging between the two camps became increasingly weaker and was only provided by the scholarly communication specialty during 2016–2020. The IR systems specialty drifted further away from the IR camp. The information behavior specialty experienced a deep slump during 2011–2020 in its evolution process. Altmetrics grew to dominate the Webometrics specialty and brought it to a sharp increase during 2016–2020. Originality/value: Author co-citation analysis (ACA) is effective in revealing intellectual structures of research fields. Most related studies used term-based methods to identify individual research topics but did not examine the interrelationships between these topics or the overall structure of the field. The few studies that did discuss the overall structure paid little attention to the effect of changes to the source journals on the results. The present study does not have these problems and continues the long history of benchmark contributions to a better understanding of the information science field using ACA. [ABSTRACT FROM AUTHOR]