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The purpose of this study was to determine and analyze the effect of work motivation and job satisfaction on employee performance. To find out and analyze organizational citizenship behavior that mediates the effect of work motivation on employee performance and job satisfaction on employee performance. The research method used in this study is a quantitative method. The population in this study was the entire administrative workforce of Dr Pringadi Hospital, Medan City, amounting to 107 people. The number of samples used in this study using the Slovin formula with a total sample of 52 employees. The data used in this study is primary data by distributing questionnaires. The data analysis technique used in this research is quantitative data analysis technique using statistical methods. The statistical method used is Partial Least Square (PLS). The results showed that work motivation had a positive and significant effect on employee performance, job satisfaction had a positive and significant effect on employee performance, work motivation had a positive and significant effect on organizational citizenship behavior.

The purpose of this study was to determine and analyze the effect of Organizational Climate on Employee Job Satisfaction with Work Ethics as a moderating variable of the study at PT Indonesia Asahan Aluminum either directly or indirectly. The approach used in this study is an associative approach. The population in this study were 2.057 employees of PT Indonesia Asahan Aluminum while the sample in this study were 30 employees of PT Indonesia Asahan Aluminum. Data collection techniques in this study used interview techniques, documentation studies, observation, and questionnaires. The data analysis technique in this study used the partial least square – structural question model (PLSSEM), Hypothesis Testing (t test and F test), and the coefficient of determination. The results of this study prove that the organizational climate is directly significant to employee job satisfaction and directly work ethics does not moderate the effect of organizational climate on employee job satisfaction at PT Indonesia Asahan Aluminum .