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The present study investigated whether employees are merely interested in hearing good news about themselves, as predicted by self-enhancement theory, or are more interested in feedback that confirms their self-concept, as predicted by self-verification theory. We examined in a field study whether self-view certainty serves as a moderator and strengthens the effect of congruence between individuals' self-views and the performance feedback they receive about these self-views on feedback reactions. Polynomial regression results revealed that people mainly reacted favourably to positive feedback. Prior self-views did not play a key role in explaining feedback reactions. As feedback scores were the main determinant of feedback reactions, it seems that feedback reactions are dominated by self-enhancement strivings and that self-verification strivings are less prominent. Little support was found for the moderating role of self-view certainty., The finding that performance feedback does not uniformly improve performance (Kluger & DeNisi, 1996) has led to a renewed interest in examining feedback processes. One line of research in this [...]

Although Organizational Citizenship Behaviour (OCB) has been studied extensively over the years in the US, the measurement of OCB has received relatively limited attention in other international contexts. This study investigates the dimensionality of a specific OCB measure in a Dutch-speaking context (Flemish part of Belgium). In addition, we examine the invariance of this measure across two different samples: supervisor ratings of 259 subordinates and peer ratings of 215 employees. Generally, we found clear support for the discriminant validity of five OCB factors but convergent validity was only established for three of the five factors. This measurement structure found was relatively invariant across the two different samples These results show that the forms of OCB that are predominantly studied in the US seem to hold relatively well in another international context, although there are some differences., Over the years, the topic of Organizational Citizenship Behaviour (OCB) has generated a considerable amount of scholarly attention (for a review, see Podsakoff, MacKenzie, Paine, & Bachrach, 2000). OCB has [...]