11 results on '"LAROCHE, Michel"'
Search Results
2. Individualistic orientation and consumer susceptibility to interpersonal influence
3. Incorporating service quality into consumer mall shopping decision making: a comparison between English and French Canadian consumers
4. The role of emotions in online consumer behavior: a comparison of search, experience, and credence services
5. Service quality and satisfaction: an international comparison of professional services perceptions
6. How intangibility affects perceived risk: the moderating role of knowledge and involvement
7. Guest editorial.
8. Does Hispanic‐targeted advertising work for services?
9. The service quality dimensions and patient satisfaction relationships in South Korea: comparisons across gender, age and types of service
10. Modeling consumer satisfaction and word‐of‐mouth: restaurant patronage in Korea
11. An empirical assessment of comparative approaches to service quality measurement
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