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Since the spread of the coronavirus flu in 2019 (hereafter referred to as COVID-19), millions of people worldwide have been affected by the pandemic, which has significantly impacted our habits in various ways. In order to eradicate the disease, a great help came from unprecedentedly fast vaccines development along with strict preventive measures adoption like lockdown. Thus, world wide provisioning of vaccines was crucial in order to achieve the maximum immunization of population. However, the fast development of vaccines, driven by the urge of limiting the pandemic caused skeptical reactions by a vast amount of population. More specifically, the people's hesitancy in getting vaccinated was an additional obstacle in fighting COVID-19. To ameliorate this scenario, it is important to understand people's sentiments about vaccines in order to take proper actions to better inform the population. As a matter of fact, people continuously update their feelings and sentiments on social media, thus a proper analysis of those opinions is an important challenge for providing proper information to avoid misinformation. More in detail, sentiment analysis (Wankhade et al. in Artif Intell Rev 55(7):5731–5780, 2022. https://doi.org/10.1007/s10462-022-10144-1) is a powerful technique in natural language processing that enables the identification and classification of people feelings (mainly) in text data. It involves the use of machine learning algorithms and other computational techniques to analyze large volumes of text and determine whether they express positive, negative or neutral sentiment. Sentiment analysis is widely used in industries such as marketing, customer service, and healthcare, among others, to gain actionable insights from customer feedback, social media posts, and other forms of unstructured textual data. In this paper, Sentiment Analysis will be used to elaborate on people reaction to COVID-19 vaccines in order to provide useful insights to improve the correct understanding of their correct usage and possible advantages. In this paper, a framework that leverages artificial intelligence (AI) methods is proposed for classifying tweets based on their polarity values. We analyzed Twitter data related to COVID-19 vaccines after the most appropriate pre-processing on them. More specifically, we identified the word-cloud of negative, positive, and neutral words using an artificial intelligence tool to determine the sentiment of tweets. After this pre-processing step, we performed classification using the BERT + NBSVM model to classify people's sentiments about vaccines. The reason for choosing to combine bidirectional encoder representations from transformers (BERT) and Naive Bayes and support vector machine (NBSVM) can be understood by considering the limitation of BERT-based approaches, which only leverage encoder layers, resulting in lower performance on short texts like the ones used in our analysis. Such a limitation can be ameliorated by using Naive Bayes and Support Vector Machine approaches that are able to achieve higher performance in short text sentiment analysis. Thus, we took advantage of both BERT features and NBSVM features to define a flexible framework for our sentiment analysis goal related to vaccine sentiment identification. Moreover, we enrich our results with spatial analysis of the data by using geo-coding, visualization, and spatial correlation analysis to suggest the most suitable vaccination centers to users based on the sentiment analysis outcomes. In principle, we do not need to implement a distributed architecture to run our experiments as the available public data are not massive. However, we discuss a high-performance architecture that will be used if the collected data scales up dramatically. We compared our approach with the state-of-art methods by comparing most widely used metrics like Accuracy, Precision, Recall and F-measure. The proposed BERT + NBSVM outperformed alternative models by achieving 73% accuracy, 71% precision, 88% recall and 73% F-measure for classification of positive sentiments while 73% accuracy, 71% precision, 74% recall and 73% F-measure for classification of negative sentiments respectively. These promising results will be properly discussed in next sections. The use of artificial intelligence methods and social media analysis can lead to a better understanding of people's reactions and opinions about any trending topic. However, in the case of health-related topics like COVID-19 vaccines, proper sentiment identification could be crucial for implementing public health policies. More in detail, the availability of useful findings on user opinions about vaccines can help policymakers design proper strategies and implement ad-hoc vaccination protocols according to people's feelings, in order to provide better public service. To this end, we leveraged geospatial information to support effective recommendations for vaccination centers. [ABSTRACT FROM AUTHOR]

Nowadays, the internet and social media ease the process of reviewing products. Consumers expose their thoughts, opinions, and experiences about products and services on various forums, websites, and mobile apps. In effect, internet reviews become a decision-maker for many people before getting their desired goods. Actually, text sentiment analysis consists of extracting insights and sentiments from social texts and consumers' reviews. Hence, various organizations conduct this analysis in order to better understand the attitude as well as the feedback of their customers toward their products. Besides, many scientific researchers are also interested in the analysis of customers' reviews by labeling them into a set of sentiments using some text classification algorithms. The following paper provides a convolutional neural network (CNN) model to classify text reviews' sentiments as negative or positive. Also, we make a comparative analysis using our proposed CNN model and several models' representations of word embedding to get the most efficient model. The experiments are implemented on the Amazon reviews dataset, and the diverse model designs have achieved appropriate performances. Reached results discern the importance of including stop-word in sentiment analysis tasks, in fact, the stop words elimination can provoke an inaccurate prediction of sentiments. Practically, using stop words with the CNN model has improved the accuracy result by 2% opposing the CNN model that has ignored them. Furthermore, we procure that the employment of a random initialization approach provides better performance than supervised and embedding model vectors on large-scale datasets. Effectively, training the representation of word embedding allows the model to learn better features in less computation time. Moreover, our CNN model showed better performance than the baseline machine learning and deep learning methods and improved the accuracy of the CNN to 90% on the Amazon reviews dataset. [ABSTRACT FROM AUTHOR]

Span-level method achieves competitive results in Aspect Sentiment Triplet Extraction (ASTE) by enumerating all possible spans. However, previous span-level methods fail to exploit syntactic information to identify the correspondence between aspect terms and opinion terms, which makes the extracted triplets inaccurate. In this paper, we propose a syntactic and semantic dual-enhanced bidirectional network (SSBN) for ASTE task. By constructing word dependencies as a graph and embedding them into features to capture syntactic information more effectively in bidirectional network. Furthermore, we design a pruning strategy that uses part-of-speech information to alleviate the problem of identifying potential aspects and opinions from a large number of spans. We conduct extensive experiments on four benchmark datasets, and the experimental results demonstrate the effectiveness of the SSBN model. [ABSTRACT FROM AUTHOR]

Due to the rapid growth of textual information on the web, analyzing users' opinions about particular products, events or services is now considered a crucial and challenging task that has changed sentiment analysis from an academic endeavor to an essential analytic tool in cognitive science and natural language understanding. Despite the remarkable success of deep learning models for textual sentiment classification, they are still confronted with some limitations. Convolutional neural network is one of the deep learning models that has been excelled at sentiment classification but tends to need a large amount of training data while it considers that all words in a sentence have equal contribution in the polarity of a sentence and its performance is highly dependent on its accompanying hyper-parameters. To overcome these issues, an Attention-Based Convolutional Neural Network with Transfer Learning (ACNN-TL) is proposed in this paper that not only tries to take advantage of both attention mechanism and transfer learning to boost the performance of sentiment classification but also language models, namely Word2Vec and BERT, are used as its the backbone to better express sentence semantics as word vector. We conducted our experiment on widely-studied sentiment classification datasets and according to the empirical results, not only the proposed ACNN-TL achieved comparable or even better classification results but also employing contextual representation and transfer learning yielded remarkable improvement in the classification accuracy. [ABSTRACT FROM AUTHOR]

Sentiment lexicons in the English language are widely accessible while in many other languages, these resources are extremely deficient. Current techniques and methods for sentiment analysis focus mainly on the English language, whereas other languages are neglected due to lack of resources. In order to overcome challenges faced in building non-English lexicons, we propose a language-independent method that automatically builds non-English sentiment lexicons based on currently available English lexicons with an unannotated corpus from the target language. The proposed method will automatically recognize and extract new polarity words from the unannotated corpus based on the initial seed lexicons that are developed by translating three reliable English lexicons. The experimental results from the test datasets confirmed that a developed non-English sentiment lexicon could significantly enhance the performance of non-English sentiment classifications, compared with other methods and lexicons. The developed lexicon in the Arabic language outperformed other commonly used methods for developing non-English lexicons, with an 0.74 F measure. The adopted approach in this study was proven to be language independent and can be implemented in other languages as well. This paper also contributes to understanding the approaches to developing sentiment resources. [ABSTRACT FROM AUTHOR]

User-generated content on social media platforms has reached big data levels. Sentiment analysis of this data provides opportunities to gain valuable insights into any domain. However, analyzing real-world data may confront the challenge of class imbalance, which can adversely affect the generalization ability of models due to majority class overfitting. Therefore, having an efficient model that manages any scenario of imbalanced data is practically needed. In this light, this work proposes different models based on studying the impact of data quality and transfer learning through pre-trained embeddings on boosting minority class detection. The proposed models are tested on imbalanced datasets related to social media and education. The experimental results highlight the effectiveness of Wor2vec, Glove, and Fasttext embeddings with preprocessed data. In contrast, BERT embeddings present better results with no-preprocessed data. Furthermore, in comparison with other methods, the best-performing model resulting from this study shows outperformance with notable improvements. [ABSTRACT FROM AUTHOR]

Consumer sentiment is one of the essential measures of predictive recommendations in travel and tourism. Nowadays, a massive amount of data is available on the online platform related to consumer sentiment, which may help draw insights into how consumers provide feedback and how we can use that feedback to predict recommendations using machine learning techniques. In this study, we have designed a predictive recommendations method that predicts the consumer recommendations in travel and tourism, particularly in the case of the airline. We developed our predictive methods as a multi-label classification system. We implemented K-Nearest Neighbors, Support Vector Machine, Multi-layer Perceptron, Logistic Regression, Random Forest, and Ensemble Learning as basic classification models to train our model. Further, we boosted our predictive model by implementing state-of-the-art partitioning methods to partition the label space in lower spaces and utilized label space partitioning approaches, namely RAkELo and Louvain, as a transformation technique to transform every label set into a multi-class classification problem. The suggested model obtained higher performance in terms of accuracy using various evaluation measures compared to other binary classifications. Furthermore, the valuable traveler may get benefited from this approach in making their predictive decisions before travel. [ABSTRACT FROM AUTHOR]

Sarcasm is a type of speech where people use positive words to convey a negative message. Recently, only a few research have been presented that focus on the entire spectrum of sarcasm in order to identify sarcastic sentiments present in both the image and the text. This work presents a novel firebug swarm optimization-based long short-term memory (FSO-LSTM) architecture to identify the sarcastic sentiments present in tweets. To identify the facial expressions of the users, the proposed FSO-based LSTM architecture is trained using the CK + dataset. The FSO algorithm is used to optimize the weighting factors of the LSTM architecture and also minimize the root-mean-square error (RMSE) and mean absolute error. The proposed method primarily attempts to address two challenging issues in sarcasm detection: the high number of false negatives and the fact that polite tweets often go undetected. The user's mood changes (sarcastic) such as rude, polite, furious, and impassive can be identified using the proposed model. Hence, the proposed classifier is capable of analyzing the behavior change of the user by collecting the past twitter account history. The efficiency of the proposed methodology is evaluated using different performance metrics such as accuracy, RMSE, confusion matrix, and loss. The proposed methodology offers an average classification accuracy of 97.25% classification accuracy when compared to the state-of-the-art approaches. [ABSTRACT FROM AUTHOR]