Search

As a form of tourism that aims to be sustainable and, in broader terms, responsible and ethical, ecotourism occupies a peak position in terms of people's understanding of sustainable tourism. The purpose of this paper is to articulate how responsibility can be actuated through a deeper consideration of duty (good as intrinsic) and strategic (good for business) perspectives. In pursuit of this overall aim, the paper investigates a sample of Ecotourism Australia (EA) certified company websites to examine inclusivity barriers based on the social model of disability: physical, attitudinal, and informational. The choice of Australia is based on the observation that ecotourism providers in this region are often cited as highly advanced in terms of policies and practices. Results suggest that there is only limited statistical support for the hypothesis that the "leading" ecotourism operators (with advanced EA certification) in Australia pay more attention to disability issues than those in the "following" group (with lower categories of EA certification). The paper concludes by suggesting that the responsibility agenda is most likely to move forward by providers adopting ways of "thinking" and "doing" that emphasise duty and justice instead of following accepted business practice. [ABSTRACT FROM AUTHOR]

Technological advances have had profound impacts upon tourists' mobility. However, until recently, there has been a gap between technological advances and their integration into tourism research methods. This paper addresses this gap by presenting a research method that utilised an application (app) equipped with a synthesised demographic survey and Global Navigation Satellite System (GNSS) technology. This enabled automated tracking of tourists' behaviour for their entire stay within the island state of Tasmania, Australia. This paper focuses on tourists' movement within the well-known Freycinet National Park. The highly detailed granular data were assessed in three phases, revealing segments of tourists more likely to use the walking tracks, those more and less likely to visit during peak crowding times and finally, the development of an automated spatio-temporal dependence model via a machine-based learning environment, designed to operate in real time. The paper details the implications that innovative methodologies such as this may offer natural resource managers and tourism authorities, particularly in terms of locating, assessing and ultimately alleviating crowding and overtourism. [ABSTRACT FROM AUTHOR]

Although voluntary carbon offsets have played a key role in the response to addressing climate change in the aviation sector, little is known about consumer preferences for such offsets and their offsetting behaviour in Australia. This paper developed and applied a choice modelling study to measure the economic values of aviation carbon mitigation and to identify major factors influencing air travellers' voluntary climate action. Results show that respondents have a mean willingness to pay (WTP) of AU$21.38 per tonne of CO2 reduced in the form of voluntary carbon offsets per person. Female travellers might have a higher economic value of carbon mitigation than male counterparts while climate sceptics who are less likely to be carbon offsetters might in fact hold a higher WTP value than non-sceptical travellers. The findings suggest that in terms of WTP the best profile of offset projects might be renewable energy projects in developing countries, of which resulting carbon credits can reduce company legal liabilities. Positive support was found for mitigation measures by airlines, with technological efficiencies more strongly supported than operational practices and biofuels. This paper challenges previous understandings of environmentally motivated behaviour, and notes that behaviour profiles are still evolving. [ABSTRACT FROM AUTHOR]

In the current climate of intense turbulence, tourism must transform to a more sustainable development platform. Yet it remains unclear how the concept of sustainability is embedded at different levels of government policy and planning, and how this has evolved over time. This paper identifies the concept of sustainability as it is articulated in 339 Australian tourism strategic planning and policy documents published between 2000 and 2011. The paper examines the extent to which the concept of sustainable tourism is evident in the discourse of Australian tourism strategic planning documents at the national, state, regional and local levels, as well as the balance of the discourse in relation to sustainability objectives. The results show that the frequency of occurrence of sustainability as a concept has slightly increased in strategies over the past decade. At the same time, there has been a shift in the conceptualisation of sustainability, with thinking evolving from nature-based, social and triple bottom line concepts toward a focus on climate change, responsibility, adaption and transformation. [ABSTRACT FROM AUTHOR]

Tourism is widely acknowledged as a key contributor to climate change, but it remains unclear how the tourism industry has been planning for climate change in practice. This paper conducts the most comprehensive critical review of Australia's tourism policy and planning documents to date. The paper explores the complex challenges posed by climate change to tourism and how tourism policy has been adapting over a 15-year period. Drawing on a longitudinal data-set of 477 Australian tourism policy and planning documents at the national, state, regional and local level, this research analyses the strategic discourse on climate change using content analysis and bibliometrics. The findings reveal opportunities, challenges and strategies for the tourism industry to contribute to the sustainable management of climate change. Opportunities include developing more “green” products, while strategies include establishing and/or participating in collaborative climate change schemes and strengthening dialogue surrounding climate change to aid the implementation of sustainable practices. Future research should consider the broader policy-making environment, such as the stakeholders, power and interest dynamics when analysing tourism strategies in relation to climate change. [ABSTRACT FROM AUTHOR]

This paper presents a method for identifying and monitoring regional tourism development preferences using an Internet public participation geographic information system (PPGIS). In 2004, a large baseline study of landscape values and development preferences was completed on Kangaroo Island (KI), South Australia, using low technology, paper-map PPGIS. In 2010, we implemented an Internet-based PPGIS monitoring study with the same participants to (1) determine the efficacy of smaller scale monitoring efforts using an Internet-based PPGIS, (2) examine whether residents' tourism development preferences had changed over the last six years and (3) assess the strengths and weaknesses of the PPGIS methodology for identifying changes in tourism development preferences. Since KI is the first international tourism destination to adopt the Tourism Optimization Management Model (TOMM) for monitoring tourism outcomes, we contrast the PPGIS monitoring method with information from the TOMM process. Our results indicate that tourism development preferences remained relatively stable over the past six years with some small changes on the western reach of the island. We argue that an Internet-based PPGIS method can be an effective tool for tourism development planning and monitoring because the method is place-based, cost-effective and provides tighter coupling with land use planning controls such as zoning. [ABSTRACT FROM AUTHOR]

This paper reviews the development of Australia's policies for indigenous tourism and analyses those policies for their sustainable tourism content. It notes that in Australia, tourism is increasingly seen as an instrument for sustaining indigenous communities, many of whom look to tourism for a better future. Growing intervention from Australian federal and, more recently, State/Territory governments has sought to create tourism policies to facilitate market growth and product development in the indigenous sector. Yet the effectiveness and appropriateness of these policies, particularly in terms of a sustainable approach to development, has been questioned. A qualitative study of Australian State/Territory governments' policy for indigenous tourism examines the extent to which sustainable development principles are addressed. The results revealed that 32 of the 35 analysed policies demonstrated “sustainability rhetoric” that lacked the rigour and depth to realise any legitimate moves towards achieving sustainable tourism development for indigenous peoples. Based on the study's findings, this paper recommends that there cannot be a “one size fits all” framework for indigenous tourism development to suit all circumstances. Policies need to draw upon indigenous diversity and, in a consistent, collaborative, coordinated and integrated manner, provide the mechanisms and capacity-building to facilitate long-term sustainable indigenous tourism. [ABSTRACT FROM AUTHOR]

This paper examines and finds synergies between indigenous tourism and ecotourism in Australia. Both were recognised in the 2003 Tourism White Paper as drawcards for international tourists; Tourism Australia markets both as two of the country's seven key visitor experiences. Despite this, and the proven need to assist indigenous peoples' socio-economic position, the indigenous tourism sector remains relatively immature. The paper, using a mixed-methods approach, including in-depth discussions with 26 indigenous tourism businesses, examines this problem and suggests ways forward. The results indicate that between 50% and 70% of indigenous tourism businesses are located in remote or very remote areas and utilise the environment to a substantial degree. Communities, couples and families dominate ownership patterns. Only 25% operate on a full-time basis. However, indigenous operators do not necessarily see themselves as being “ecotourism” businesses, despite their concern for and care of country. Very few are accredited: the ecotourism accreditation process is complex and expensive with guidelines based upon Westernised views of nature. Major changes in accreditation practice are suggested along with education and support for indigenous tourism businesses to ensure a stronger relationship between indigenous tourism and ecotourism and to improve Aboriginals' socio-economic status. [ABSTRACT FROM AUTHOR]

Although the economic impacts of climate change have been analysed in Australia at the national level, impacts of climate change via tourism activities have been overlooked. It is likely that the induced economic impact through tourism activities is much more than realised, particularly at the regional/destination level. This paper examines the economic flow-on effects of climate change on five selected Australian tourism destinations. While the flow-on effect of impacts on these five destinations is relatively insignificant at the national level, at the regional level the impacts can be very considerable, and those impacts vary widely between regions. In addition to general direct climate change impacts on the economies of these regions, the larger their tourism share, the severer the flow-on economic impacts involved. The paper raises concerns for policymakers that measuring economic impacts of climate change without considering its flow-on effect through tourism activities will significantly underestimate the total impact of climate change for destination regions. Further, when all tourism destinations are taken into account, the flow-on economic impact of climate change could be significant for the Australian economy as a whole. Analyses such as those reported here could form a basis for scenario examination for policy development. [ABSTRACT FROM AUTHOR]

Tourism research has generally taken a reductionist approach and has not effectively understood tourism as a stakeholder within a complex system (CS) of stakeholders. As a result, interpretations of sustainable tourism development (STD) are highly focused and sector-specific, thereby limiting understanding of the complex inter-relationships between tourism components and other components within a system. This paper explores complexity science as an alternative paradigm to understand why STD is problematic. It is argued that a new world view is required to understand the unpredictable world in which tourism operates. Complexity science and the associated chaos theory offer an alternative paradigm for viewing and understanding tourism phenomena. Viewing underlying influences on a CS in terms of the characteristics of complexity science, including the edge of chaos, strange attractors and conflict provides greater understanding of the system in which tourism operates. The second part of the paper discusses a framework, adapted from complexity science characteristics, to identify the complex inter-relationships between stakeholders with political, environmental, economic, social and cultural interests in an urban river context, the Swan River in Perth, Western Australia. [ABSTRACT FROM AUTHOR]

Public interest is fundamental to representative democratic government. This paper argues that due to recent shifts towards the use of statutory agencies, public-private partnerships and governance arrangements, and the empowerment of specific interests in tourism policymaking, explicit consideration of public interest has diminished. But it cannot be ignored. Sensible interpretation of public interest provides the key to making appropriate tourism public policy decisions. The aim of this paper is to explore interpretations of public interest in alpine tourism management and whether different interpretations impact upon interagency collaboration. Using a case study of alpine tourism in Victoria, Australia, this paper finds that interpretations of public interest are distant from traditional notions of just, moral and virtuous public interest, and are more likely to bemarket-driven, issue-specific and organisational-centric. Moreover, the difficulty of identifying public interest is exacerbated by the fragmentation of agencies involved in tourism management. Implications for reinvigorating public interest are discussed. [ABSTRACT FROM AUTHOR]

This paper analyses the sustainability priorities evident in the annual reports published between 2001/2002 and 2010/2011 of Australia's six state-museums (which represent the largest and most financially viable cultural heritage tourism organisations in the country). The study provides insight into the communication of sustainability priorities in the heritage tourism sector and offers a fine-grained understanding of what is required for such organisations to effectively manage such priorities. Based on a content analysis of the annual reports, the paper proposes a Sustainability Priorities Model for Cultural and Heritage Organisations. The Model reflects two important findings: first, that the communication of sustainability practices has emerged to play a central strategic role in the annual reporting of the leading cultural heritage organisations in Australia; second, that the conceptualisation of sustainability in the cultural heritage context has widened to include the allocation and utilisation of a wider range of resources. The Model provides a framework for cultural heritage tourism organisations to follow in order for them to effectively identify and communicate the optimal mix of sustainability practices to salient stakeholder groups. [ABSTRACT FROM AUTHOR]

This paper contributes to the advancement of quality-of-life research in tourism by examining complex relationships involving direct, mediated, moderated and moderated mediation relationships among the antecedents to quality-of-life. Using a sample of 222 repeat visitors in an Australian national park, the findings indicate positive significant effects of (1) place satisfaction on quality-of-life; (2) place satisfaction on place attachment; (3) place attachment on quality-of-life; (4) park citizenship on place attachment. The findings further support that (5) place attachment mediates the relationship between place satisfaction and quality-of-life; (6) social involvement moderates the relationship between place satisfaction and place attachment; (7) park citizenship moderates the relationship between place satisfaction and place attachment; (8) social involvement moderates the relationship between place attachment and quality-of-life; (9) social involvement moderates the indirect effect of place satisfaction on quality-of-life. Theoretical and practical implications are discussed. Park managers, for example, need to promote on-site marketing and post-visit communication/interpretation, encouraging repeat visits and behavioural change. Message delivery needs to promote a sense of belonging to the park with personal meaning, creating place distinctiveness. Personal actions to promote include signing petitions supporting the park's biodiversity, and other resources, and volunteering to participate in meetings and other direct actions. [ABSTRACT FROM AUTHOR]

Mobilities of people, capital, labour, expertise, resources and images create significant challenges for sustainable destination governance. This paper discusses the implications of mobilities for destination governance where fluid populations of tourists, residents, second home owners and recreationists, and transnational flows of labour and capital intersect to create and recreate the physical, social, economic and political characteristics of place. Three key processes that affect destination management are identified: the spatial restructuring of destinations, the pluralisation of destination management and the re-envisioning of community. In a study of the hyper-neoliberal destination of the Gold Coast, Australia, mobilities are examined and implications for governance are discussed. Our research highlights the challenges of measuring, evaluating and understanding the extent and complexity of mobilities, and explores the tensions between mobilities and established sustainable tourism principles that suggest governance should be grounded in local community dialogue and values. The differences between “hard” and “soft” power structures in destination governance are noted. The paper contributes methodological insights into the study of mobilities and to theoretical and practical debates about the influence of mobilities on sustainable destination management, especially the need to re-visit the meanings of long-accepted concepts in sustainable tourism, including “public interest”, “community” and “community-based” tourism. [ABSTRACT FROM AUTHOR]

For many protected areas, sharing benefits with local indigenous communities is an important management requirement. This paper explores indigenous involvement in and benefits from tourism, using a study of Australia's World Heritage–listed Purnululu National Park and the nearby Warmun Aboriginal Community. Interactions between the Community, the Park and tourism were explored using semi-structured interviews. The results illuminate an ongoing cultural connection to the Park providing indigenous people with intrinsic, non-financial benefits. Significant financial benefits are possible through art sales to tourists but are currently limited. Physical difficulties in visiting the Park, issues related to skills, resources and motivation, and problems with joint management all contribute to this limited benefit accrual, as well as fostering a sense of separation from the Park. The findings have broader relevance to efforts elsewhere to engage indigenous people in meaningful ways in the benefits accruable from protected areas and associated tourism. Identifying and further enhancing intrinsic benefits and addressing perceptions of separation are promising areas for attention as part of efforts to progress sustainable tourism. The paper also raises the important fact that some indigenous people may not wish to engage in tourism and that underengagement may be a part of the achievement of sustainable tourism. [ABSTRACT FROM AUTHOR]

Events are a growing sector, often attracting tourists to destinations. There is increased emphasis on achieving sustainability in event management; some festivals, particularly large outdoor music festivals, are leading in greening their events. This paper explores the drivers of, and barriers to, greening festivals and considers how events might be a vehicle for promoting sustainable behaviour. The application of the Mair and Jago model is tested. Long interviews were conducted with managers of six UK and Australian festivals that have won awards for their “green” performance and an organisation that encourages the greening of festivals. Findings suggest that managers of these festivals act both as a champion and a steward of greening and that the key drivers of festival greening are the personal values or ethos of the manager and/or the organisation, demand for greening from stakeholders and a desire to educate and act as an advocate of green issues. Barriers to greening festivals included the financial costs, lack of time and control over festival venues and the inability to source appropriate suppliers or supplies. Further research could explore these issues in other events contexts and examine whether events leave a lasting legacy in terms of influencing environmental behaviour. [ABSTRACT FROM AUTHOR]

This scoping paper examines the complex issue of assessing and understanding community views about the restructuring towards nature-based rural tourism of traditional agriculture and forestry rural economies and their activities that had hitherto shaped local identities. It shows how individual resident perceptions can be included within social impact assessment through the use of psychological methods and discusses the relative merits of using personal construct theory -based repertory grids. Ten repertory grid interviews were completed in Eden, New South Wales, Australia. The findings present both the resulting repertory grids and a more detailed discussion of the interpretation of the grids through two narratives that focus on residents considering what, in their opinion, constitutes a sustainable utilisation of local forest land. The discussion examines how the results of this type of analysis can be used to understand individual residents’ decisions to support or reject nature-based tourism proposals in favour of traditional extractive forest-industry sectors. It shows how this assessment system could aid planners in reconciling stakeholder conflict over the ideal usage of public forest land by offering a structured means of giving heterogeneous rural communities a formal voice in tourism-planning processes. [ABSTRACT FROM AUTHOR]

Fuelled by rapid population growth, coastal regions are increasingly vulnerable to the dynamic mix of coastal uses. In Western Australia, for instance, the issues associated with infrastructure shortcomings and increased population pressures have led to a spate of interest in the development of tourism and residential proposals along the coast. Many of these have emerged as hotly debated sociopolitical contests, thus raising questions in relation to the governance of coastal tourism. It is the intent of this paper to provide empirical insights into the practical nature of coastal tourism governance, using the Smiths Beach coastal tourism and residential development as a case study. An exploratory case approach is adopted so as to understand why this particular coastal tourism development has been surrounded by so much criticism and controversy. The exploration of the attitudes, experiences and views of various stakeholders have illustrated the inherent flavour of this case, with the issues of power-politics, divergent interests and agendas and lack of community consultation identified as some of the key aspects shaping the debate. The case therefore provides an ideal avenue to reveal the complex nature and key issue drivers associated with the governance of coastal tourism. [ABSTRACT FROM AUTHOR]

This paper explores the issues in estimating the greenhouse gas (GHG) emissions from the tourism industry and related activity in Australia. The scope of tourism consists of the economic activities defined as “tourism characteristic” and “tourism connected” as defined in the Australian Tourism Satellite Account (TSA). Two approaches are employed and contrasted - a “production approach” and an “expenditure approach”. Depending on the approach, tourism contributes between 3.9% and 5.3% of total industry GHG in Australia. The rationale for each approach is explained. The GHG emissions have been estimated for 2003-2004, the latest year for which detailed industry GHG emissions data are available in a form suitable for this type of analysis. Tourism's GHG emissions are compared with other industries in the Australian economy. The policy implications of the results are discussed. It should be possible to adopt a broadly similar method for any destination with TSA - enabling tourism stakeholders to play an informed role in assessing appropriate and effective climate change mitigation strategies for their destination. [ABSTRACT FROM AUTHOR]

Indigenous tourism researchers have not fully embraced social media as fieldwork sites in their own right. This paper explores, from a social media perspective, the (online) engagement of Indigenous tour operators with tourists, the role of differences in tourist-Indigenous worldviews in the tour experience, and the sustainability implications. Data consisted of 588 tourist reviews and 137 operator responses, pertaining to four Indigenous tour experiences offered in Australia. Findings suggest that dissatisfied tourists expect tours to be run on Western management models, and in response, Indigenous tour operators have the opportunity to act as cultural negotiators online, explaining their own worldviews and cultural approaches. Three components of this cultural negotiation emerged: identifying and embracing worldview differences; delineating the larger cultural context of tours; and, rebuttal of misrepresentations in online tourist reviews. In addition, amongst themselves, tourists educate each other on cultural etiquette and interpretation. From a sustainability perspective it was found that Indigenous tour operator voices are minimally represented in tourism social media – a missed opportunity to correct cultural misconceptions and clarify differences, to “speak” for themselves, creating a stronger, more assertive online voice. Policy interventions to increase Indigenous operators’ participation in social media, including training and assistance, could help. [ABSTRACT FROM AUTHOR]

This paper considers Willing Workers on Organic Farms (WWOOFing) as a form of sustainable tourism with particular focus on its social and cultural dimensions and the means by which deep engagement in these appear to lead participants to a better awareness or understanding of ecological sustainability issues. It draws upon a grounded theory-based exploration of the perspectives and interactions of WWOOFers and WWOOF hosts in Australia, using 323 formal written surveys of hosts and 188 surveys of WWOOFers, together with 16 in-depth unstructured WWOOFer interviews, which collectively enhances understanding of WWOOFing as an emerging, unique and valuable form of sustainable tourism. By virtue of the highly engaged and symbiotic basis of the exchange involved, WWOOFing is commonly perceived to facilitate a transcendence of the role of tourist. The research indicates this is the product of a unique relationship forged in the WWOOFing context, which differs markedly to relationships forged in more typical fee-for-service tourism contexts in which there is a different relationship at play between power, authenticity and sustainability. This relationship is outlined in order to articulate the notion that WWOOFing represents a type of “sustainability tourism” that is unexplored in the sustainable tourism literature. [ABSTRACT FROM AUTHOR]

Small rural tourism festivals can struggle with governance issues, including succession planning and problems with leadership. This could be linked to several factors, including the largely voluntary composition of organising committees, lack of resources, or the stage the festival has reached in the event life cycle. Surprisingly, little research has explored these challenges, despite the ongoing viability of these festivals often being crucial for the socio-cultural and economic sustainability of local communities, attracting tourists and income, and providing social benefits. A phenomenological qualitative study was conducted, involving in-depth interviews with 13 organisers and stakeholders of 7 rural Australian festivals, together with background studies of the communities involved and their festivals. Findings highlight the different approaches taken by rural communities to manage the growing complexity of festival organisation, including finding new committee members and dealing with perceptions that these committees are not representative of the whole community. Issues of burnout were raised, linked to the increasingly onerous regulatory and administrative burden of managing and staging these events. This created a need for greater professional assistance, generally from local government: consideration is given to the pros and cons of this development. The paper provides a micro-study of wider community tourism governance issues. [ABSTRACT FROM AUTHOR]

Sustainable destinations must deliver products that perform better than their competitors and at the same time protect key environmental drawcards. This research explores the environmental–economic interface of a major destination, both as a case study in how to approach this complex relationship and as a contribution to the methodology of tackling the need for understanding competitive pressures as part of sustainable tourism strategy creation. Using the Great Barrier Reef World Heritage Area (GBRWHA) as an example, the paper assesses 21 key environmental values, including Indigenous culture, against market-based factors, in terms of their importance for visitors as regional drawcards, satisfaction with them and the way in which changes in them might affect trip numbers and duration across different regions. While the natural values of the GBRWHA are found to be the most important drawcards, satisfaction scores were significantly lower than importance scores for a number of these values. Visitors responded more negatively to the prospect of environmental degradation than to the prospect of a 20% increase in local prices: the detailed impact depends, however, on location and visitor mix. Clear ocean, healthy coral reefs, healthy reef fish, and lack of rubbish were the top four most important values. [ABSTRACT FROM PUBLISHER]

Whale watching has become an economically valuable tourism sector. The whale-watching industry is complex, involves multiple stakeholders and can involve multilevel governance. This paper uses the concept of adaptive management to underpin an investigation of industry knowledge and information exchange between two key stakeholder groups in whale watching in Australia – whale-watching operators and environmental resource managers. Twenty commercial operators and nine environmental resource managers were interviewed using both quantitative and open-ended questions. Findings showed key differences between stakeholders involved, and inconsistent perspectives across the industry. Resource managers found biological issues, species health and numbers and interpretation important; operators sought clear and consistent knowledge on compliance, legislation and rules. Only half of the operators had direct access to research and researchers. Managers found the industry to be relatively unprofessionally qualified, especially small and non-specialised operators. Whale-watching operators did not specify that any information (about new knowledge, regulations or policy) was obtained from environmental resource managers through information exchanges. There was inconsistent contact between stakeholders, limiting information exchange and the knowledge-building potential of the industry. Improved dialogue between these groups may not only address existing uncertainties, but also lead to more sustainable outcomes across the industry. [ABSTRACT FROM AUTHOR]

The spatial behaviour of tourists within cities is not well understood, partly because of the complexities of cities as spaces and partly because few studies have addressed this phenomenon. This paper reports on collaborative research studies, conducted in conjunction with destination-management agencies in the Australian cities of Sydney and Melbourne. The studies used Global Positioning System (GPS) tracking devices to find out how various kinds of tourists moved around each city, supplemented by semi-structured interviews with the tourists to help explain their movement patterns. A total of 154 participant groups took part. Each study sought to provide information to destination-management agencies to help them improve aspects of the visitor's experience by improving wayfinding systems. Findings were analysed visually using a space syntax approach. Tourists walked between 10 and 35 km per day. Lack of knowledge of public transport systems and ticketing was a major constraint on public transport use. Melbourne's street pattern and its free city circle tram were found more user-friendly than Sydney's street pattern and public transport. The resulting visual maps provided destination managers with a valuable diagnostic tool; a range of new initiatives have been developed, including better conference visitor information, and training for information centre staff. [ABSTRACT FROM AUTHOR]

This paper explores perceptions of ski-tourism representatives and other regional stakeholders about climate change impacts, limits to tourism development and adaptation strategies in the Australian Alps. This area faces rising temperatures, declining rain and snow falls, and shorter skiing seasons. Open-ended interviews examined the perceptions, plans and attitudes of the ski industry and those of conservation managers, local government officials and Australian researchers into tourism and/or climate change effects in the Australian Alps. All interviewees accepted climate change was a reality; several, however, questioned the worst-case scenarios. The major tourism-related adaptation strategies were snowmaking and diversifying to year-round tourism; the success of these strategies will vary according to individual resorts’ snowmaking capacity and potential summer tourism revenue. Currently non-snow-based tourism revenue is worth only approximately 30% of winter revenue. Social resistance to increased water and electricity use for snowmaking emerged as an important issue. Competition for water, including the needs of ecosystems, agriculture and fire protection in this summer-fire-prone region, and fire management issues, is a key concern. Current conflicts between the ski industry and other stakeholders over climate change adaptation call for a collaborative adaptation and change policy within the Australian Alps. [ABSTRACT FROM AUTHOR]

Governments at all levels have assumed greater responsibility for, and involvement in, tourism destination planning and development. In the post-Brundtland era local governments in particular have been under closer scrutiny for their role in driving the sustainable development agenda in tourism destination contexts. Yet, a notable research gap still exists despite the increased focus on local government, particularly in terms of empirical research investigating the roles and responsibilities of local government in addressing sustainable tourism development. Given this context, this paper explores the role of local government in facilitating, or indeed inhibiting, sustainable development objectives in a tourism destination context. To assess this issue, it uses in-depth interviews with local government representatives and key destination stakeholders from five local government areas in Queensland, Australia. It shows that local government had assumed responsibility for facilitating the sustainable tourism agenda, due to the absence of strong industry leadership and due to top-down directives from state and federal governments. However, power struggles, tokenistic public participation and the strong influence of the local government authority in local governance structures were found to be inhibitors to sustainable tourism development. [ABSTRACT FROM AUTHOR]

This paper challenges the accepted tenet that conservation creates attractive tourist experiences and high satisfaction rates, and explores the nature and value of partnerships between protected area managers and tourism operators. It develops a model to examine the linkages between natural resource management and nature-based tourism industry performance. The model uses input measures (such as the expertise and financial resources put into maintaining a healthy ecosystem), output measures (visitor perceptions of the environment and their experience of it) and outcome measures (satisfaction scores), to examine these linkages. Whilst the links between input, outputs and outcomes appear relatively weak, results suggest that operators can strengthen those links through high service quality, effective interpretation, in order to produce higher visitor satisfaction. The relationship between the natural environment itself and satisfaction was less clear, perhaps symptomatic of the “messiness” of protected area tourism systems where cause and effects are not always clear. The study suggests that perceptions of the natural environment and the nature-based tourist experience are best mediated through the tour operators’ input into creating and maintaining quality staff, to complement and demonstrate inputs by protected area managers, within the context of long-term partnerships between natural resource management and nature-based tourism. [ABSTRACT FROM PUBLISHER]

Tourism in ski resorts depends on snow cover which is expected to decline with climate change. This paper explores hypotheses about demand side responses to climatic change by analyzing patterns of visitation in recent years with differing snow cover. Snow cover and visitation patterns to six resorts which differ in altitude and size in Victoria, Australia, were compared between a slightly warm and much drier year (2006, +0.6°C and -50% precipitation to longer-term averages) to a more typical year (2007) and to nine earlier years. Snowmaking partly offset declines in natural snow cover in 2006, although there were still fewer days with snow on the ground. The number of visitor days was much lower in 2006 than the previous nine years for the three lowest-altitude resorts (-69%), while it actually increased (+10%) in the highest altitude resort where there were fewer visitors (-17%), but they stayed longer. Snowmaking is already critical for ski resorts in low snow years. With warmer conditions, lower-altitude resorts may not receive enough income due to reduced visitation to offset snowmaking costs, while higher-altitude resorts may have a short-term gain, but become uneconomical in the longer term. [ABSTRACT FROM AUTHOR]

This paper builds on the developing literature on stakeholder engagement, community participation and transactive planning for sustainable tourism. The attributes and conditions needed to foster effective partnerships in strategic tourism planning are discussed, and links to social learning explained. Practical applications of these concepts are demonstrated through case analyses of two-year-long strategic tourism planning processes undertaken for the Australian destination regions of Daylesford and Hepburn Springs (Victoria) and Byron Shire (New South Wales) during 2007-2008. Both used a comprehensive approach to stakeholder engagement, using a transactive planning approach that sought to establish a participatory and inclusive framework for stakeholders to engage in multi-loop learning and corresponding action to achieve sustainable tourism planning outcomes. A seven-stage stakeholder engagement process was used, bringing together stakeholder consultation workshops, setting up a destination planning website to accept broader community input, as well as creating Stakeholder Reference Groups and citizen's juries. The process continued with consultation reports, workshops, draft plans and the communication and implementation of the final plan. The outcomes of the two planning processes were, however, very different, demonstrating the complexity of working in dynamic socio-political contexts, with greater success for the concept of 'enabler' organisations and problems for 'provider' organisations. [ABSTRACT FROM AUTHOR]

This paper advances understanding of consumers who purchase voluntary carbon offsets (VCOs) for flights by profiling the socio-demographic characteristics of VCO purchasers in Australia and the UK and investigating their environmental attitudes and beliefs. Earlier research shows that there is confusion and lack of clarity around VCO schemes, yet small numbers of consumers continue to purchase them. Using an online panel survey of 502 respondents, this research considers whether those who purchase VCOs can be considered to be ecocentric, and whether they share a similar socio-demographic profile with those engaging in other forms of pro-environmental behaviour. The results suggest three groups: 'Ecocentrics' (36%), 'Middle of the Road' (31%) and 'Anthropocentrics' (33%). While VCO purchasers appear to be ecocentric, not all ecocentric respondents purchased VCOs and, additionally, those who did purchase, appear to have a different socio-demographic profile from others engaging in pro-environmental behaviour. The study suggests that this segment of the flying public, already willing to contribute towards climate change mitigation, may be the best segment to target with behavioural change messages intended to encourage the structural changes in travel choices required to mitigate climate change. Earlier suggestions that older females are more likely to purchase VCOs are not supported. [ABSTRACT FROM AUTHOR]

The Intergovernmental Panel on Climate Change has identified Australia as among the developed nations most at risk from climate change effects. Key tourism icon destinations and the tourism sector generally have been identified as being particularly at risk. This paper reports on an interdisciplinary, multi-case study approach to assess tourism stakeholders' knowledge of, and approaches to, climate change adaptation and to explore the potential for building a self-assessment toolkit that can be exported to other tourism destinations. This study examined existing knowledge on anticipated biophysical changes and, through primary research (stakeholder interviews and social learning workshops), gauged the expected adaptive approaches of destination communities and the tourism sector to these changes for 2020, 2050 and 2070. The facilitated workshops generated a common set of adaptation strategies across a diverse set of tourist destinations. A key finding from the workshops is that the tourism sector is not yet ready to invest in climate change adaptation because of the perceived uncertainties. Ongoing leadership for such measures were seen to rest with the public sector, especially local authorities. Whether such assessments can be self-generated or require specialist facilitation remains open to debate. [ABSTRACT FROM AUTHOR]

This paper assesses the evolution of the relationship between tourism and indigenous peoples. Based on published work on indigenous tourism in Australia, Canada, New Zealand and the United States, a six-stage model of evolution has been proposed. The model begins with (1) pre-European in situ control, characterised by high local control and indigenous theme; (2) in situ exposure occurs in the early stages of colonialism and is followed by (3) ex situ exhibitionism and exploitation as native artefacts are displayed in museums and exhibitions. The opening of remnant indigenous space to tourist visits marks (4) in situ exhibitionism and exploitation, which represents the nadir of indigenous control but fosters strategies of resistance. Reassertions of indigenous control give rise to (5) in situ quasi-empowerment, while the extension of this control to previously occupied territory characterises (6) ex situ quasi-empowerment and the presence of “shadow indigenous tourism”. The empowerment and sustainability implications of the model have also been discussed. [ABSTRACT FROM AUTHOR]

Zoos suggest that they can play a role in fostering conservation behaviour, but there is only limited research support for such claims. This article examines why there might be a difference between the stated potential for zoos to influence visitor behaviour and existing research findings. The present study utilises a research design, methods and instruments that provide more sensitive measures of conservation behaviour outcomes. In particular, a distinction is made between behaviours that were already known to visitors and new/unknown behaviours. Two behaviours communicated during a bird presentation at anAustralian zoo (recycling and removing road kill from the road) were chosen to test. Results include that, of the 175 respondents, 142 (81%) recalled hearing the conservation actions during the presentation and 95 (54%) stated an intention to increase their commitment or start an action. In 38 follow-up telephone interviews sixmonths after their visit, 26 stated that they had started or increased their commitment to an action. However, only three had started a new action and these were actions previously known to them. The results frame a discussion on actions that zoos may wish to target if they wish to communicate more successfully. [ABSTRACT FROM AUTHOR]

While methods have been developed to measure progress towards sustainability in a tourism setting, a shortage still exists of research that examines the integration of environmental sustainability into the existing built environment, particularly across a macro-scale. In an attempt to advance research in this area, this paper profiles the self acknowledged implementation of environmental initiatives by managers of tourist accommodation facilities along Australia's east coast. An original and empirical approach, based on quantitative surveys, was undertaken for 536 accommodation facilities located within one kilometre of the coastline. Broad trends were that larger accommodation facilities were more likely to be in close proximity to coastlines, yet were also more likely to have formal mechanisms to implement environmental initiatives. Regional variation in implementation was apparent, and possible explanations included the role of local cultures and state regulation. Overall, however, results indicate poor uptake of environmental initiatives. We conclude by arguing that such results are a consequence of barriers including the inheritance of older built environments and the poor communication to the managers of facilities of the benefits of implementing environmental initiatives. [ABSTRACT FROM AUTHOR]

International volunteering is increasingly recognised as a form of alternative tourism. However, the nature of the ‘alternative’ experience gained, and the ensuing narrative between host and volunteer, remains under-explored in published research, especially in volunteer tourism research within a cultural context in a developed nation. This paper examines the nexus between volunteer tourism and cultural tourism in the search for alternative and sustainable experiences through tourism. Qualitative research using in-depth interviews, diaries and participant observation was conducted to examine the pre-, during and post-trip experiences of 12 Australian visitors undertaking organised volunteer activities in an indigenous Maori community in the North Island of New Zealand during January 2005. Members of the indigenous Maori community were also interviewed to provide an important host perspective. Findings suggest that the nature of the interaction and cultural experiences gained were perceived as mutually beneficial and seemingly different from those gained from traditional cultural products. In particular, the volunteers experienced an alternative Maori cultural product and engaged in a different narrative with their Maori hosts through their volunteer work, one rich in authentic cultural content, genuine and reflective of modern Maori life in New Zealand society. [ABSTRACT FROM AUTHOR]

This paper estimates the overall and per capita energy costs and GHG contributions associated with tour boat operations in Australia, a country with a 35,000 km coastline and world class marine attractions. Using a comprehensive database of Australian tour boat operators, 145 face-to-face interviews or completed postal survey questionnaires and 45 in- situ audits, the overall GHG emissions for this industry sector was estimated conservatively at 70,000 tons CO2-e or 0.1% of the transport sector in Australia, the fastest growing sector in terms of GHG outputs. On average, this translated into an extra 61 kg CO2-e per tourist if their travel itineraries included a trip on a boat with a diesel engine, or 27 kg CO2-e for a trip on a boat with a petrol engine—the equivalent of a single person driving 140 km or 300 km, respectively, in a standard passenger vehicle. Information obtained from Australian tour boat operators, however, indicated a range of technical and operational opportunities for reducing GHG emissions. In the light of Australia's anticipated growth in domestic and international visitors, the importance of reducing tour boat GHG outputs, is stressed. [ABSTRACT FROM AUTHOR]

Many types of nature-based tourism are associated with the use of natural areas that are relatively pristine. It is in the interests of both the industry and sustainability to investigate whether some of the experiences nature-based tourists are seeking can be provided in non-pristine areas. This paper describes two destinations in Australia's Northern Territory - Aquascene and Fogg Dam - which were previously subjected to development, but now provide nature-based experiences. It examines what needs they are fulfilling and why, and reviews what this means for the use of other previously developed sites in nature tourism ventures. [ABSTRACT FROM AUTHOR]

As demand for resources grows, there is increased pressure on the places and communities in which sustainable tourism is situated. This research examined the experience of an academic and a sustainable tourism business operator who were engaged in a community protest against coal seam gas mining in Queensland, Australia. Our research used a co-constructed narrative method and a post-ecological democratic framework to understand the significance of the public-sphere action of the tourism business. Our findings reveal that sustainable tourism organisations can link with the local community to be effective in public-sphere protest because of their social relationships within communities. The tourism business engagement in the public sphere was characterised by an increase in the locus of control of the business in responding to environmental threats, reconceptualising “the environment” as a valued local place worth fighting for, and tactics that ensured the campaign was not subsumed and devalued within government administrative processes. We found that if the value basis for public-sphere action aligns with the business model, tourism businesses can engage in public-sphere action with no financial loss. Protest actions by sustainable tourism business operators can be part of a deeper sustainability movement through protest actions in the public sphere. [ABSTRACT FROM AUTHOR]

The article discusses several presentations made at the International Union for the Conservation of Nature's (IUCN) World Parks Congress (WPC) held in Sydney, Australia, during November 12-19, 2014. Topics discussed at the event included sustainability in tourism, collaboration with local stakeholders in the tourism industry, community development, and poverty reduction. Participants included universities, non-governmental organizations (NGOs), and protected area agencies.

In 1998, the Seal Rocks Sea Life Centre opened on Phillip Island, Australia. It was a public-private partnership, with a privately funded tourist attraction built on a government-owned protected area. Almost immediately it was beset by problems and court action found in favour of the private developer, who was awarded $A37 million in damages, with ownership of the centre returning to the state. This article fills a gap in the literature examining public-private partnerships by considering this failed venture. It is a qualitative case study, analysing the 2003 appeal court judgement in the case and newspaper accounts from 1995 to 2004. Our findings highlight that deficiencies with the drafting of commercial contracts for public-private partnerships may limit the environmental and economic benefits that are being sought by governments through these arrangements. In this case, the application of a “best efforts” clause was critical, as it required that priority was given to the commercial success of the project over environmental and planning concerns. Furthermore, the development was a centralised decision made by the state government, affording very little input from local parks management and community stakeholders. Such a court finding has important ramifications for future developments of partnership agreements in nature-based tourism. [ABSTRACT FROM AUTHOR]

Awe, an intense, and usually positive emotion often experienced by individuals visiting nature-based tourism destinations, has the potential to nurture strong connections between individuals and their environment. Despite this, awe research has been neglected in the tourism literature, especially in relation to the aspects or features that foster awe-inspiring experiences. This study sought to rectify this by focusing on such experiences in the remote, unique Kimberley region in north-western Australia. A total of 49 tourist interviews were conducted to ascertain their responses to the question "what has been your most awe-inspiring experience and why?" Responses highlighted five distinct facets contributing to respondents' awe-inspiring experiences: marine fauna, aesthetics, ecological phenomena, vast geological landscapes and reflective/perspective moments. Future research should focus on exploring the applicability of these facets to other nature-based tourism destinations. [ABSTRACT FROM AUTHOR]

The publically documented decline in health of the Great Barrier Reef (GBR) has led to its labelling, in media and academic literature, as a last chance tourism destination. That is, a place tourists travel to experience before it is gone. While the GBR has been labelled as such, no empirical evidence has identified that this is actually occurring. This article explores if tourists are motivated to visit the GBR to see it before it's gone, and examines the level of concern tourists have about the range of issues that are threatening the GBR. Drawing on 235 questionnaires with on-site tourists, the results indicate that tourists are seeking travel to the GBR in a bid to see the reef before it's too late. These tourists - identified as "seeking a last chance experience" - were also found to be more environmentally conscious, and have a higher level of concern about the overall health of the GBR. In terms of threats to the GBR, respondents indicated that they were mainly concerned about coral bleaching/disease and climate change, with tourism only considered as a moderate to low concern. The implications of this are discussed. [ABSTRACT FROM AUTHOR]

In Australia, low domestic visitor participation rates in Indigenous tourism have negative effects on its sustainable development. This lax demand remains under-examined in published research. This study uses an attribution-based theory, the folk-conceptual theory of behaviour explanation, to investigate how domestic visitors describe their intentional behaviour to participate, or not, in two Indigenous tourism activities (rock-art sites and a cultural centre) situated within Victoria's Grampians National Park. Studies in tourism research using attribution theory remain limited; this appears to be the first using folk-conceptual theory. It adopts a qualitative approach using semi-structured interviews and the photo-elicitation method with 50 domestic visitors. Results indicate that visitors are more inclined to link “beliefs” than “desires” regarding their intention to participate in nature-based Indigenous tourism activities with connections with history, culture, and learning. However, despite Indigenous tourism being linked to a nature-based environment in the study area, “valuings”, “enabling factors”, and “causal history of reasons” affect participation levels. While these findings relate to previous research on motivations and barriers, participants’ explanatory choices enable deeper insights into visitors’ judgements that could then inform strategies to facilitate long-term sustainable Indigenous tourism growth. Understanding demand is central to Indigenous communities attaining benefits from sustainable tourism. [ABSTRACT FROM AUTHOR]

Understanding market responses to climate change impacts has important implications for the sustainability of Australia's winter tourism destinations. Utilising a framework incorporating push–pull tourist motivations and the theory of leisure substitutability, this study sought to explore how winter tourists in Australia will adapt to changes in snow cover in Australia's alpine regions under future climate change scenarios. The results of a questionnaire completed by 231 respondents indicated that tourist motivations were related to behavioural adaptation, and that there is a general preference among the current winter market for spatial substitution in the event of poor snow. Those motivated by recreation specialisation or snow-related attributes were likely to opt for spatial substitution, while tourists motivated by self-expression and après ski activities displayed resilience to poor snow conditions. The results demonstrate a clear division between leisure-driven tourists who valued participation in sport, and experience-driven tourists, who displayed higher resilience to reduced snow under projected climate change scenarios. These results have practical implications for winter tourism destinations, both in terms of targeting experience-driven tourists in the case of reduced snow as well as the longer term sustainability and viability of winter tourism destinations. [ABSTRACT FROM AUTHOR]

As holidays merge more intimately with the everyday lives of an increasing number of people, questions of sustainability in tourism contexts become ever more urgent. Using the concept of everyday practices, in which sustainability is thought to emerge in the routines of people going about their day-to-day lives, this mixed-method study aimed to understand how sustainability figures in the practices, of backpackers. Findings revealed sustainability to be of minimal concern to most backpackers who nevertheless performed a range of sustainable practices but unintentionally. Environmental sustainability was practised via reduced resource consumption and waste, economic sustainability by working and spending more money overall than other tourist types, and social sustainability through demonstrating cultural respect and community participation. The main factors encouraging sustainable practices amongst backpackers were their low-budget focus and their use as a labour source by industries that require temporary and flexible workers. When backpackers were employed, each facet of sustainability became mutually reinforcing. The results of this study are in contrast to usual perceptions of tourism as a time in which norms of sustainable behaviour are suspended, as backpacking was found to provide opportunities for the performance of more sustainable practices compared to home. [ABSTRACT FROM PUBLISHER]

Understanding visitor experiences is essential if park managers are to facilitate beneficial outcomes for both individuals and society. We investigated visitor experiences in a special model of thematically connected guided walking, biking, and 4WD tours in Australian national parks. Outcomes attained by first-time and repeat participants were assessed by questionnaires with more detailed insights from semi-structured interviews with repeat participants. Participants developed strong social ties with community members and experienced significant improvements in health, well-being, and competence, gaining a sense of achievement from mastering a challenge with positive implications for their lives beyond the tours. The tour series performed well in achieving visitor satisfaction, repeat participation, and word-of-mouth recommendation. The experience increased participants’ attachment to national parks, reinforcing their sense of environmental stewardship. The findings are especially relevant to efforts in parks and elsewhere to better integrate senior citizens into the community and provide opportunities to increase their physical, mental, and social well-being. Such opportunities become limited, for example, when people retire from work or suffer health impairment. The tour series proved an effective tool for outcome-focused park management, providing significant personal benefits to participants with positive implications for larger societal benefits, plus political and financial advantages for park managements. [ABSTRACT FROM PUBLISHER]

Food justice, food cultures and people's engagement with healthy food production and consumption are key contemporary concerns, with a growing sustainable hospitality and tourism literature. Efforts range from narrowly focused initiatives, such as promoting organic produce and fair trade, to more holistic challenges to current systems through initiatives like the slow food and locavore movements, which may represent systemic alternatives. However, little analysis is available on how cafés and restaurants might become sites for experimentation in profitable and just sustainable hospitality, and places for sustainability engagement and education. Focusing on the evolution of a sustainable café in Adelaide, South Australia, this article explores how one entrepreneurial restaurateur uses his café to engage customers and community in a collaborative conversation about sustainable development, food, hospitality and tourism, helping transform our food culture and even lifeways. Our findings indicate the value of deep local embedding as a pathway to meaningful sustainability. The study offers insights into how hospitality and tourism can contribute to dialogues on alternative consumption which may offer visionary pathways to alternative futures. It also explores the role of pioneers in sustainable business and hospitality, their drivers and their views. A forthcoming global research initiative is discussed. [ABSTRACT FROM PUBLISHER]

Educational travel, a neglected area of study in sustainable tourism, has grown substantially over the last 20 years in part as a response to institutional missions to promote international education, but also as a result of the USA's national security concerns to nurture a global citizenry. Considerable future growth is predicted following the bipartisan Lincoln Commission report and under the pending new legislation in the USA. Our pre-test/post-test study of almost 5% (n= 651 US students) of the entire short-term, US educational travel market to Australia and New Zealand between 2008 and 2009 revealed significant differences between the cohorts of the two programs, both of which focused on sustainable development. The Australia program not only produced significant increases in global citizenship (as measured by scores on consumer behaviors, support for environmental policies, and environmental citizenship) beyond that of the New Zealand program, but any initial differences between the programs were erased following participation. Reasons for the differences in attitude change are discussed. Analysis also noted key differences between students with different political orientations, but no gender differences. Implications for managing educational travel, marketing Australia's and New Zealand's tourism, sustainable tourism planning, and theory advancements are discussed. [ABSTRACT FROM PUBLISHER]

Place attachment is a multidimensional construct comprising place dependence, place affect, place identity, and place social bonding. Yet, studies investigating the relationships between place attachment, place satisfaction, and pro-environmental behaviour have not investigated its pluralistic nature. Using data from 452 visitors to the Dandenong Ranges National Park, Australia, this study investigates these four dimensions of place attachment and their relationships with place satisfaction and pro-environmental behavioural intentions. Findings suggest that the four place attachment constructs are significantly associated with place satisfaction. Results suggest that it is necessary to consider pro-environmental behavioural intentions as a two-factor structure construct, comprising low and high effort pro-environmental behaviour. Place satisfaction is associated with low effort pro-environmental behavioural intentions. Place affect is significantly associated with both types of environmental behavioural intentions. Place identity is not associated with either type of environmental behavioural intentions. A significant association is also noted between low effort and high effort pro-environmental behavioural intentions. Practical applications of the study include marketing aimed at encouraging repeat visitation, with sophisticated message development and delivery building emotional attachment, a sense of belonging, and enhanced personal meaning. Heritage interpretation could use affect and emotion to enhance visitor satisfaction and experience, coupled with an outcomes-focused communication plan. [ABSTRACT FROM AUTHOR]