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From the existing phenomenon, with so many course institutions in Malang and in order to continue to exist as the choice of English course seekers in Malang, it is necessary for all institutions to have good service performance for consumers. Likewise for teachers at the English course institution. A teacher also has demands on their performance in improving learning activities along with the times, including today, when technological advances are increasingly utilized by society as a whole. From the explanation of the phenomenon, it directly explains if there is an influence of culture and competence on the performance of a person, including educators or in an educational institution through digital transformation that occurs. In an institution or organization certainly has a culture that is formed and also the competence skills of organizational members that affect their performance as members of educators. In this era of digital transformation, educators are highly required to be able to adapt to the influence of digital technology developments that affect their performance in providing material. The purpose of research can be exploratory or descriptive or causal, these three properties of study depend on the stage at which knowledge of the topic under study increases. In this study, researchers used causal studies where one variable caused the other variable to change or not. In causal studies it is used to explain one or more factors that cause problems (Sekaran &; Bougie, 2017). The characteristics of respondents in this study were based on age, gender, and length of work. The characteristics of these respondents were identified based on questionnaires collected, namely in accordance with the sample in this study, namely 113 in English Language Education Institutions in Malang City, including English First (EF), Intensive English Course (IEC), Mayantara School and Malang International School (MIS). [ABSTRACT FROM AUTHOR]

Human resources play an important role in achieving organizational or company goals. Rapid changes in the business environment and full of uncertainty make companies strive to produce high-performance employees. At PT XYZ throughout 2020-2022, there was a decrease in employee performance. The decline in performance is influenced by various factors, one of which is the internal factor of employees in the form of work ethic. In addition to work ethic, organizational culture factors also affect employee performance. This study aims to find out how about work ethic, organizational culture and performance at PT. XYZ Bandung, and how much influence work ethic and organizational culture have on employee performance at PT. XYZ Bandung either partially or simultaneously. The type of research used is quantitative, causal relationship with descriptive and verifiative approaches. The sample in this study was 139 respondents. Data collection techniques through the distribution of questionnaires, and data analysis using PLS structural equation modeling (SEM). The results showed that the work ethic of PT XYZ employees resulted in an average of 562.8 (81%) being in the high category. The organizational culture of PT XYZ resulted in an average of 530.8 (76.4%) being in the strong category. Hypothesis testing shows that partially and simultaneously work ethic and organizational culture have a significant effect on the performance of PT XYZ employees. The amount of influence of work ethic and organizational culture on employee performance is 0.588 or 58.8%. The results of the study provide an overview of the condition of PT XYZ Company. And the results of this research will provide a foundation in employee development at PT XYZ to be able to improve employee performance [ABSTRACT FROM AUTHOR]