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The article discusses the emerging new roles for information technology (IT) professionals. It is said that as technology increases in sophistication, employment roles continue to evolve. Data and information are said to play a big role in the success of today's organizations. The research paper "Harnessing the Digital Lens to Measure and Manage Information Work," by Sinan Aral and colleagues describes how people can reach their full potential through smarter use of data and information. The concept of networking is called to mind by the concept of an information worker performing as an information hub.

The article focuses on the negative perception of several executives on annual performance review. Many professionals consider the performance evaluation as a dreadful job and a complex paperwork process. In fact, more than half of them have a negative view on the company's performance management system. These dissatisfactions drive many organizations to itemize their systems like revising the rating scales, moving from paper to software system and instituting forced rankings. According to OnPoint Consulting manager Jennifer Forgie, the dissatisfaction is attributed to lack of clarity between pay and performance, inconsistent application of the system and insufficient managerial skills. The situation emphasizes the need for managers to be trained in all elements of performance management.