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More than seventy online studies were reviewed to identify awareness, usage, satisfaction, and challenges of using information resources and services in academic libraries by users. The main objective of this study is to review the literature on information resources and services regarding awareness, usage, impact, challenges, satisfaction levels of users of various academic libraries. The study includes research papers published in national and international journals and other sources available on the internet. A review of various studies revealed that users use library resources and services for various purposes. Studies reveal that most users are satisfied with print resources, but they face problems while accessing online resources due to lack of skills to use these resources. Most students today rely on online resources, but a lack of training prevents them from getting the information they need. Most of the studies have suggested that the library should play an important role in providing information literacy program and user studies at regular intervals in their institutions to provide better library and information services to the users. [ABSTRACT FROM AUTHOR]

Academic libraries play a key role in the promotion of user centered services through the provision of information resources and services for the information needs of the library clienteles. With the emergence of Information and Communication Technology (ICT), the traditional library services have no place in satisfying the curiosity of the library users. Library users are gradually keeping away from the use of the library and less value are attached to the library. This paper looked at the traditional and hybrid services that are easy to access and more convenient for the library users as a way of promoting clientele centered services in academic libraries. The study recommended that academic libraries should introduce and employ strategic services in order to attract the library users to the library services. [ABSTRACT FROM AUTHOR]

The 21st century is the millennium of information. It is also seen as the era of explosion of information output and information sources. It is known as the beginning of knowledge age. New patterns of work and new business practices have developed as a result; new kinds of work with new and different skills are required. In this century, the meaning of knowledge has changed. Information delivery to meet user needs is the goal of every college library. For effective information delivery, availability of information resources is very fundamental. The study, therefore, investigated the influence of information resources availability on information delivery in college libraries in Lagos and Oyo states, Nigeria in the 21st century. The study adopted the survey research design with the questionnaire as instrument for data collection. Stratified random sampling technique was used to select 469 registered users out of 4,689 and 73 library staff. The collected data was analysed using frequency distribution, mean and standard deviation for the research questions while Pearson Product Moment Correlation was used to test the hypotheses at 0.05 level of significance. Findings indicated that textbooks, electronic information resources and journals were available in the college libraries. The resources were mostly used on daily basis by students and staff in the college libraries. Study revealed that adequate provision of books, periodic user education and orientation, registration of library users, lending services, reference services, etc. were some of the information service delivery in the college libraries. Results further showed significant influence of information resources availability on information delivery (F (1;470) =40.706, P0.05). The availability of information resources in colleges enabled the college libraries to deliver effective information services to the user community in Emmanuel Alayande College of Education and Yaba College of Technology. It recommends among others that there is need for college libraries to make adequate provisions for recent and up-to-date information resources in both print and non-print formats to meet the needs of their users. Adequate publicity through awareness programmes should be carried out for the resources and services to sensitise the users and promote usage. [ABSTRACT FROM AUTHOR]

This study investigated the impacts of user education on users' awareness, accessibility and use of information resources and services in Federal Polytechnic Ede Library. The study employed a survey research design. The population of this study consisted of all registered student users of the library totaling 6,000; 10% of the entire population amounting 600 was used for the study. The random sampling technique was adopted. Structured questionnaire was used as instrument for data collection. Out of the 600 copies of questionnaire distributed, 517 (86.2%) were retrieved and found valid for analysis. Data collected were analyzed using mean and standard deviation. The findings of the study show that, user education programmes of the library do not have any significant impact on the users' awareness, accessibility and utilization of the collections and services in the library due to several challenges among which are; over dependence on one day orientation and lack of examinable library instruction. It was therefore recommended among others, that the Polytechnic Library Management should liaise with the Management of the Institution to ensure immediate commencement of "use of library" as a compulsory, credit-bearing and examinable course for all new students of the institution. [ABSTRACT FROM AUTHOR]

The aim of user education programme is to assist library users make the most effective use of library with little or no assistance from the library staff. Due to the greater relevance of libraries in information, education and the increasing complexity of libraries as a result of information explosion and a deluge of educational and information resources, it is imperative that libraries engage in user education programmes. In addition, availability of information resources and services to students is crucial but more importantly it is to ensure that students for whom these resources and services are provided utilise them adequately to satisfy their needs. The study therefore examines user education programmes, resources availability and use: the experience of college of education students in Kwara state, Nigeria. Descriptive survey design was adopted and the study population consisted 443 students in the department of chemistry, school of sciences, college of education, Kwara state, Nigeria. The simple random sampling technique was used to select a sample of 199. Questionnaire was the instrument used for data collection. Data was analysed using descriptive statistics for the five research questions. Findings revealed that textbooks 57.5% and Internet resources 52.2% were readily available to the respondents. 39.8% respondents strongly agreed that, user education developed their capabilities as self-sufficient users. Also, 34.4% respondents revealed that their library skills were developed and made them become more independent in locating and retrieving information materials. 81.7% respondents strongly agreed that crowdedness/largeness of the class capacity was a major barrier hindering user education in their libraries, 72.6% also indicated that lack of periodic user education programme was a barrier while 69.8% of respondents revealed that lack of relevant and up-to-date resources were user education challenges which negatively affect the use of library resources by the students. [ABSTRACT FROM AUTHOR]

This study examined use of Online Information Resources (OIRs) to see how they might help Nigerian university libraries offer top-notch online library services. OIRs are crucial because students require current and complete knowledge resources. OIRs are readily available in digital form at university libraries in Nigeria. Academic e-databases contain these online resources. This study adopted the conceptual research approach; hence, in-depth exploration of literature was carried out to emphasize the issues in using Online Information Resources in libraries. The report outlined the development of OIRs and the additional information resources it offers to university library users. The databases, which include e-books and e-journals, among other things, are useful sources of informational content. The study's findings have been adapted to meet the information needs of users with shifting information needs. In order to encourage the production of new research and enhance efficient and effective delivery of information services, libraries can make use of cutting-edge scientific and technological innovations when users access online information resources. Librarians and other information workers need to be sensitive to, schooled in, and retrained on how researchers in the university community use OIRs to satisfy students' information needs. [ABSTRACT FROM AUTHOR]

College libraries are integral part of higher education institutions and they play an important role in raising the standard of education. The study was conducted at Sri JCBM College, Sringeri to assess users’ awareness and utilization of library resources and services. The data were collected using a structured questionnaire and personal visits to the said college library. Convenience sampling technique was used to collect the data. Seventy structured questionnaires were distributed and 52 duly filled questionnaires were returned back, the response rate is 76.04%. The data were analyzed using SPSS software (16.0) and Excel. The study revealed that the majority (86%) of the users are visiting library daily. The study revealed that majority of the users have awareness on almost all the services provided by the library. The majority of the users always use internet browsing service (50%), Reference service (44.23%) and Book bank facility (40.38%) while they visit the library. The users were satisfied with various resources and services provided by the library. The study suggested to provide a separate digital library with the adequate number of computers with high speed internet connectivity, Wi-Fi, access to more number of e-resources including CDs/DVDs and online journals to the users in the library. The library needs to explore innovative methods by making use of technology in reaching out to users. [ABSTRACT FROM AUTHOR]

Libraries are service-oriented organizations established for the provision of relevant information resources and services needed to meet their users' information needs. Libraries are institutions that select, acquire, process, organize and disseminate information materials such as books, magazines, journals, microfilm, maps, government documents and other resources in support of teaching, learning, recreation and research. However, the extents to which university libraries provide these services in Kwara State, Nigeria remain unknown until now. The study employed a survey research design, where undergraduate students' population stood at 68,298. Proportionate stratified sampling was used to select 382 participants. A self-structured questionnaire was used for the collection of data. The instrument was faced and constructed validate by 3 research experts while the test-retest reliability finding of the pilot study yields a Cronbach Alpha coefficient of 0.77. Data were analyzed using a descriptive statistic of frequency counts, percentage, mean score and standard deviation. The report of findings revealed that information services provided almost every time to the user in the library was lending and borrowing (X=4.2), reference services (X=4.2), user's education (X=4.1) and shelf management with a mean score of (X=4.1). The study concluded that undergraduate students in university libraries in Kwara State, Nigeria perceived the information services provided to be satisfactory. It was recommended that the current level of service provision should be improved upon to enhance more users' patronage. [ABSTRACT FROM AUTHOR]

The present study attempts to offer an insight about the user's perception regarding library collection and service in Kashmir Government Polytechnic College (KGPC). The findings of the study reveal that preponderance (91.33%) prefer to use "Textbooks" as a source of information resource in the library while as usage of e-resources have been found low among them. It emerges that majority of users visit library on "Daily" basis to "Issue books" and read "Newspapers". On the other hand, the finding reveals that majority of user's visits library to avail "Internet Services" followed by "Lending Services". Furthermore, it is observed from the analysis that the preponderance of users find library collection and services inadequate which might be due lack of awareness among them. Accordingly, the library must take dynamic initiatives to sensitize its users on the available information resources and services through current awareness and other related services in order to make sure the proper usage of library among its users. [ABSTRACT FROM AUTHOR]

Innovative services and practices are the buzzwords in today's libraries. Changes brought about by the electronic environment has impacted on libraries and caused a transformation in services and practices. Consequently, the library of the Federal University of Technology Owerri (FUTO) has keyed into this paradigm by changing its conventional approach. This article explored various innovative services and practices in FUTO library. It also identified the benefits and extent of innovative services and practices in the library. A descriptive survey was adopted for the study while questionnaire was used as data collection instrument. Findings revealed a remarkable increase in library patronage, library visibility, use of library resources (databases), access to OPAC and supportive staff among others. It was also discovered that the extent of innovative services and practices in the library was high in various areas such as: library visibility (Mean=3.54), library patronage (Mean= 3.45), dependence on the library for research (Mean=3.27), longer hours by patrons (Mean=3.05), more followers on social media (Mean=3.00) etc. The study also identified some challenges hindering effective innovative services and practices. It was discovered that constant electricity coupled with inadequate funds were major roadblocks. Despite these challenges, it was observed that the library is not relenting in efforts to unleash her full potential in providing services that align with the needs of the present environment. [ABSTRACT FROM AUTHOR]

In this paper I studied the status and usage of library resources and services and library use opinion about library working hours, library physical facilities, library information sources and service of K L (Koneru Lakshmaiah Educational Foundation) University, Vijayawada. The collection development, library membership, staff position, working hours, library automation, services offered and availability of online resources are also discussed. A well structured questionnaire was managed to 300 faculty members, Research scholars and post graduation students to collect the primary data from respondents. A total number of 270 filled in questionnaires were received showing overall response rate of counterproductive to evaluate library users. The library users fully satisfied with library facilities, library working hours, information sources and library information services. [ABSTRACT FROM AUTHOR]

The article examines the satisfaction of library users to public library information resources, services and facilities at the Edo State Central Library in Benin City, Nigeria. The study confirms the satisfaction of library users with some of the library's facilities, but not with its information resources and services. The finding is attributable to its insufficient services and poor information resources. It also notes the serious implications of the users' unsatisfactory level to themselves and the library.

The article presents a study that determines the importance of understanding the use of information resources in Universal Basic Education (UBE) learners. It notes the challenges faced by UBE learners, requiring them to undergo individualized learning to solve problems and create new knowledge. It also recommends librarians to assume a counseling role and use strategies that will help learners bring out confidence and self-sufficiency in using information resources.

The article presents a case study of the effectiveness of resources and services of college libraries and the university library of Chaudhary Charan Singh University in Meerut, India. It suggests that library use patterns are an effective method of understanding information requirements. It shows that most users gave priority to book trade catalogues, indexes and abstracts, and book reviews for being aware of the latest literature.

The article discusses the constraints faced by the library of the Kwame Nkrumah University of Science and Technology (KNUST) in providing efficient services and user education in Kumasi, Ghana. It examines the library's education program and the importance of information technology (IT) to minimize the burden of librarians in carrying such platforms. It recommends the importance for the library to devise alternative user education method to effectively serve its users and provide services.