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Nowadays, individuals tend to seek information about various entities through online platforms where other people share their experiences. Google Maps is one such platform that enables users to rate and review anything, including public libraries. This study aims to investigate the manner in which users of the SPS library utilize Google Maps to express their opinions about the library's services and amenities. This study utilized Google Maps as a source of data, with a data extractor being used to extract reviews. The extracted reviews were then subjected to content analysis to categorize them into different categories. Following this, a sentiment analysis was conducted to identify positive, negative, and neutral opinions about the library. The study found that users of SPS library utilized Google Maps to express their opinions about the library, with most of the reviews coming from local guides. Out of the 220 comments obtained, facilities and general aspects of the library received the most attention. Of these comments, 56% were positive, 26% were negative, and 18% were neutral. The staff and technology were the most criticized categories. None of the reviews received a response from the library authority. The study concludes that the library should actively monitor user reviews on Google Maps and other online platforms to improve their services and facilities. By doing so, the library can enhance user satisfaction and maintain a good reputation in the eyes of its users. [ABSTRACT FROM AUTHOR]

The part of self-efficacy in diverse tasks and learning environment has mainly been emphasized, exclusively in searching for information by the distance learners. The study conducted survey with the distance students of Bangalore University forms the subject matter of this research. Questionnaires were distributed personally during the contact classes at the study centers and postgraduate departments of the university and was able to retrieve maximum quantity i.e., 1445 (93.22%) of the filled in questionnaires from the distributed 1550 questionnaires of the sample population. The Major objective of the study is to identify the needs and address the behavioural pattern of distance learners of this university in connection with information searching, locating and using relevant information from institutional libraries and on the internet for their specific learning and educational needs. Formal and informal sources of information including electronic resources which were utilized by distance learners, the preferred format and also the barriers in seeking required information etc., are identified and examined and the factors that influence seeking information, such as gender, course of study and place of residence are analyzed in this study. It is observed from the study that there were more males i.e., 829 (57.40%) of the 1445 respondents and 616 (42.6%) were females. The results of the survey showed that 1166 (80.7%) of the respondents lived in the urban areas and 279 (19.3%) residing in the rural areas. It is found out from the study that majority of these students are occasional library users and visited the libraries more often during the contact classes. Accordingly, access to information was very much limited, public libraries had considerable impact on the achievement of such students as the results showed that 600 (41.50%) students strongly agree that public library is very much important. Internet was also used as one of the chief information sources as 1318 (91.20%) students daily used it for educational and other related activities. Distance learners' age, educational qualification and the location of residence seem to have an influence on their information seeking behaviour given that first year undergraduate students have a tendency to start with the study materials provided by the university, while older students depend more on library than on the study materials provided by the university. [ABSTRACT FROM AUTHOR]

A library is an open system which in turn belongs to a subsystem of the education system, whose functions are dependent on the community concerned. The National Library plays a vital role in creating human resources and their development in our country. It is a life-long process in the appreciation of the achievement of humanity in knowledge and culture. It also helps in the replenishment of people's spirit by providing books for relaxation and pleasure, with assistance to the students. It performs a significant task in a developing country like India. The progress of a nation mainly depends on education, which provides to its citizens either through formal or non-formal means. In present study the behavioural pattern like their frequency of visit and dependence on the public library has been discussed with special reference to the National Library of India. The paper also explores the information seeking behaviour such as their purpose of visit, materials accessed during their visit to the National Library. The main objective of this study is to examine the services provided by National Library of India to its esteemed users. [ABSTRACT FROM AUTHOR]

The purpose of this study was to increase the understanding of the ways that people find health information in Iran, as a developing country, and also to identify how they evaluate the roles of public libraries in providing their users with health information. The setting of the study is public libraries of Qazvin City of Iran. The four main public libraries in different areas of the city were selected for research. Sample size of this study was 200(n=200). To collect data a structured questionnaire was used. Data were summarized using frequency (%) for qualitative variables. The Chi-Square tests were also used to test the association between the socio-demographic variables and health information seeking behavior. The study indicates that health information seekers in Iran are passive information seekers rather than active ones. The results showed that most common resources for seeking health information were "TV" and "discussions with others". Among the persons used internet for search health information, search engines such as "Google" or "Yahoo" were more used. Also results indicated that among persons going to public libraries, there was a group that referred to public library for finding information about health and for using information sources such as medical magazines, books and etc. In review of relationship between socio-demographic properties such as age, gender, education and job and the use of health information resource conclude that there is a meaningful-relationship between education level and use of internet for getting health information and between age, job and "discussions with family, relatives or close friends" for receiving health information. This study suggests that one of the key issues in public libraries could be educating the citizens (its members at least) until people become familiar with available health resources in the library and even librarians teach them how to search on the authentic websites. [ABSTRACT FROM AUTHOR]