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Chapter 2 of Library Technology Reports (vol. 58, no. 7), “Components of E-resource Access,” defines the technology components through which library end users gain access to electronic materials, focusing on those that comprise the discovery service environment. We describe how each component works, the role it plays within the larger library system, and how metadata from these key systems plays an integral role in e-resource access. We discuss different types of metadata, the systems from which they originate, and the spheres of control that govern their management. [ABSTRACT FROM AUTHOR]

In this issue of Library Technology Reports (vol. 58, no. 7), “The Current Landscape of Electronic Resources Access Issues,” we discuss the current landscape of electronic resources access issues through the lens of the prevailing access tool employed by academic libraries: the discovery service. The report outlines the technical components through which library end users gain access to electronic materials through the discovery system environment and describes the common points of failure within them. The report also discusses the troubleshooting techniques and tools through which access issues are identified and diagnosed. The report closes with a discussion on new technological developments in library discovery and access, highlighting the new opportunities for access failure, as well as the initiatives aimed at mitigating these issues. [ABSTRACT FROM AUTHOR]

The article reports that JSTOR, which acts as the service provider (SP), then redirects the user to the identity provider (IdP) of the institution with the Where-Are-You-From (WAYF) process. Topics include the IdP can simply assert the user is affiliated with Institution X and entitled to the rights from such an affiliation; and librarian concern about user privacy issues, perhaps driven by the lack of standardization in attribute release standards.

The article discusses the use of census data in libraries, particularly in practitioner-based library work and library and information science (LIS) research. Other topics include how to use census data and geographic information system (GIS) to study library issues, and how librarians can use population data in their decision to buy library materials and create programming to conduct events like workshops and lectures.

A personal narrative is presented which explores the authors experience of imparting to a group of potential web librarians.

The article presents the discussion on showing perfect library website. Topics include significant amount of internal politics becoming a part of the web design process; involved in modern web development helping in managing expectations about cost, timelines, and maintenance; and Mythology persists even in an industry devoting to the dissemination of information.

Chapter 5 of Library Technology Reports (vol. 58, no. 1), “Library Engagement Platforms’ End Goal,” focuses on the end results. David Lee King describes scenarios where these services and engagement platforms succeed and what that might look like to the customer. [ABSTRACT FROM AUTHOR]

Chapter 2 of Library Technology Reports (vol. 58, no. 1), “Companies and Products,” provides an overview of library engagement platforms currently available. Each software platform is introduced, target customers are described, and service and tool offerings are shared. [ABSTRACT FROM AUTHOR]

People want connection. A company or a library trying to position itself as a new best friend can come across as fake. But giving people a little nudge shows they are on your radar and is OK—in fact, it’s an important aspect of doing business online. Chapter 1 of Library Technology Reports (vol. 58, no. 1), “What Is a Library Engagement Platform?” presents definitions of library engagement platforms in the context of this report and describes the activities these platforms typically make available in their functionality. [ABSTRACT FROM AUTHOR]

The process of building a digital repository can be a large and potentially difficult undertaking for libraries. A digital repository can be a valuable resource for patrons and community members but may require significant technology resources to successfully implement. Cloud resources can be used to create digital repositories that meet the needs of different institutions. [ABSTRACT FROM AUTHOR]

In this issue of Library Technology Reports (vol. 58, no. 7), we discuss the current landscape of electronic resource access disruptions through the lens of the prevailing access tool employed by academic libraries: the discovery service. In chapter 1, “Introduction,” we outline the contents and structure of this report. [ABSTRACT FROM AUTHOR]