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Perceptions and use of environmental indicators and state of environment (SOE) reports by local governments and conservation authorities within the Ontario portion of the Great Lakes and St Lawrence basin were examined through a web-based survey and follow-up telephone interviews. Indicator and SOE reporting use are described, as well as information needs and limitations and challenges in using indicators and SOE reports to formulate environmental policy. Information exchange among different levels of governance is also explored. The State of the Great Lakes environmental indicators and SOE reports, developed by the governments of Canada and the United States, were used as a case study. [ABSTRACT FROM AUTHOR]