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The purpose of this study is to report the development and tests of a model of organizational behavior. The model was developed out of theory, research, and an interpretation of interview findings in the firm studied. A characterization of the firm is made in terms of current theory and research. Questionnaires and measurement scales designed, to test the model are described. Measures of organizational and leadership practices served as predictors. Dependent measures were satisfaction, perceived effectiveness, anxiety, and propensity `to leave. Role conflict and role ambiguity scales were treated as predictor, intervening, and as dependent variables in the model. Selected hypotheses are presented and tested. Predictors tended to relate in expected directions to role measures and dependent variables. Role measure hypotheses were generally supported, and role ambiguity was a better predictor and intervening (partialled) variable than role conflict. [ABSTRACT FROM AUTHOR]

In a mailed-questionnaire study of 156 staff registered nurses, perceived role clarity was related negatively to voluntary turnover, propensity to leave, and job tension, and positively to work satisfaction. The correlations of role clarity with voluntary turnover, propensity to leave, and work satisfaction were nonsignificant for nurses classified as low on a need-for-clarity index; the correlations were significantly higher for nurses with a high need for clarity. The correlations between role clarity and job tension were significant for both subgroups. The concepts of role clarity, the rigidity of role specifications, and the conditions of role specificity, as opposed to the processes of role specification, were discussed with regard to organizational theory and organizational change. [ABSTRACT FROM AUTHOR]