1. Examining the Strategic Objectives of Implementing KM in the National Health Service (NHS) {Medway NHS and Medway Community Healthcare (MCH)}.
- Author
-
Enakimio, Isaac and Al-Shawabkeh, Abdallah
- Subjects
- *
GENERAL practitioners , *NATIONAL health services , *ORGANIZATIONAL learning , *KNOWLEDGE management - Abstract
In May 2010, following the election of the new coalition government there were strong signals of change. These changes in the form of job cuts, pay freezes and organisational restructuring are constantly changing the shape of the economic sector of the UK. The most affected sector is the public sector and the top of that list is the National Health Service (NHS). The first two radical changes have been the abolition of the Primary Care Trusts (PCTs) and the introduction of the new General Practitioners (GP) consortia which is a Clinician led group that will assume the responsibility for healthcare needs and should fully be in place by 2013. Despite these radical organisational changes, two issues have remained constant; 1. The objectives of the GP consortium and Community Healthcare services (i.e. Providers) this is to support patients better. 2. The need for the implementation of KM in the National Health Service and even beyond. In the Health Service Journal (HSJ), Ford (2010) quoted an unnamed chief executive pioneering the GP consortium idea as saying "Handing commissioning control to clinicians but maintaining primary care trusts to support them would be the "dream ticket", rather than abolition..." which is currently the case. This highlights the issue of managing knowledge within the NHS because a knowledge retaining system would help maintain stability in the provision of patient care through the transition and beyond. The earlier paper titled "The Status of Knowledge Management (KM) in Medway Primary Care Trust of the National Health Service (NHS)" (Enakimio, Al-Shawabeh, and Sharp, 2010) gives an inside knowledge of the organisation, how it fits into the overall plan for KM in the NHS as well as the current status of KM in the organisation. The paper dealt with the capability of Knowledge Management (KM) to assist the NHS in meeting its strategic objective of supporting patients better within the Medway community. However, the focus for this paper is examining the strategic objectives of implementing KM in NHS Medway (Commissioners) and Medway Community Healthcare (Providers) and continues from the earlier paper. The data collected from the earlier survey which was conducted in the different locations of the trust such as the hospices, hospitals, healthy living centres, offices and clinics, was analysed using SPSS 16 to explore the challenges of implementing KM in the NHS to meet its strategic objectives. The aim of this paper is to examine the strategic objectives of implementing KM in the NHS and show the correlation between KM and the strategic objectives of this organisation. This paper provides a real example of possible strategies for implementing KM within Medway PCT, and evaluates how these strategies could impact on the organisation and improve its performance. [ABSTRACT FROM AUTHOR]
- Published
- 2011