1. Implementing and Assessing Library Reference Training Programs.
- Author
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Todorinova, Lily and Torrence, Matt
- Subjects
- *
LIBRARY reference services , *LIBRARY users , *ACADEMIC libraries , *REFERENCE librarians , *LIBRARY science - Abstract
Comprehensive assessments have shown that academic library users prefer a welcoming environment that provides the opportunity for self-sufficiency. Libraries need to meet these expectations and improve the quality of library reference by creating a comprehensive training program for librarians, staff, and students. This article will review standards for reference training in academic libraries with a focus on one-desk service points and consider best practices for planning, implementing, and assessing training programs for staff, students, and librarians. [ABSTRACT FROM PUBLISHER]
- Published
- 2014
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