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The objective of this paper is to identify the contributions that internal communication has on the functioning of higher education organizations by analyzing the current state of research on the subject. For this purpose, a systematic review was carried out following the PRISMA methodology. The search for articles in the open databases Redalyc and Dialnet and in the closed databases Ebsco-Academic Search Ultimate, Ebsco-Business Source Complete, Web of Science was based on 328 articles to which four filters were applied, resulting in a fi- nal corpus of 18 articles. The main findings determined that the topic has been developed mostly by authors from Latin America; the research takes into account all educational agents (students, teachers, administrators and managers) and mainly has four approaches: internal communication and its relationship with other elements; from the approach of the inclusion of digital media; as part of organizational functioning and from the training of communication professionals. It is concluded that internal communication is considered an important element for the fulfillment of organizational objectives and the generation of motivation, sense of belonging and integration of all personnel. However, it is considered as implicit in the functioning of educational organizations and therefore specific planning, development and evaluation processes are not carried out. Greater attention should be paid to internal communication in order to exploit its potential as a strategy for the improvement of educational organizations. [ABSTRACT FROM AUTHOR]