Search

ABSTRACT: This study analyzes more than 400 SFX broken-link reports sent by users of an academic library. It raises technical issues regarding OpenURL linking in the handling of special journal volume and issue numbers, journal supplemental issues, embargo release dates, book reviews, DOIs, and other areas. It reports on full-text resources with the most broken links, causes of broken links, and the library''s responses to users. It also explores how journal publishers, database vendors, and OpenURL vendors can improve the quality of their products and how librarians can better serve users. [Copyright &y& Elsevier]

Twenty-one volunteers tested the usability of revisions to the Texas A&M University Libraries' SFX® OpenURL link resolver menus, including the addition of Ex Libris' new bX™ recommendation service and a plug-in which pulls additional information about the journal into the menu. The volunteers also evaluated the quality and desirability of the bX recommendations and discussed their preferences for help options and full-text format. Results of the usability testing are reported along with the resultant menu changes. This study will be of interest to librarians implementing or redesigning OpenURL menus as well as those interested in the user experience. Serials Review 2011; 37:162-170. [ABSTRACT FROM AUTHOR]

OpenURL links provide access to full-text articles from citation databases; however, end users who have found citations outside of library databases must find the full text of their journal articles another way. Many OpenURL link resolvers offer a citation finder service which allows the end user to search for specific known items at the article level. This paper studies the usability of the "citation linker" search from Ex Libris' SFX®. Twenty-one volunteers tested finding known journal articles using both a standard A-to-Z list and SFX' citation linker search. The researchers compare results from the two search interfaces, document the problems found, recommend which interface makes the best default search interface, and suggest improvements to the citation linker interface. Serials Review 2011; 37:93-98. (c) 2011 Elsevier Inc. All rights reserved. [ABSTRACT FROM AUTHOR]