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SME is required to improve their service quality and resource management for giving customer loyalty toward product offered. The ISO 9001 is one of quality management system standard which is approved globally which are frequently communicated thru service quality insurance to solve the matter of indistinct expectancy Aldin Natural Home is SME engaged in dolls production. In the implementation of quality management system, they have lack on standard operating procedure (SOP). This study aims to analyze and find out the readiness of ISO 9001:2015 implementations in SME Aldin Natural Home. Gap analysis method also is conducted in this research to describe the differences between required and actual quality management systems. The results areSME Aldin Natural Home need to understand and review of implementation of ISO 9001:2015 with the highest 29% on clause 8, Operation while the lowest is 14% on clause 9, Performance Evaluation.

In various studies revealed that the ISO 14001 Environmental Management System into an integrated environmental management system that is considered capable of improving environmental performance and financial performance. This study aims to analyze the application of ISO 14001 Environmental Management System certification on environmental performance and company performance. The sample in this study was one of the power plants in Indonesia that was ISO 14001 certified in 2015. This study used annual data from the period 2013 to 2014. The main method used was the Gap Analysis Tool. , The results using a checklist show that, in general, the clause requirements have an average value of 50% - 74% the organization still has to fix the SML for preparation of ISO 14001-2015 the inspection process and the clause have an average value, 32% clause, the planning clause has an average value of 77%, the management review has an average value 57% and the overall average value in accordance with ISO 14001-2015 requirements is 55%. based on the characteristics of the sample company, the company needs to improve its inspection and management review so that it can improve the operational management of the environment better.