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Abstract: Flexible work is now endemic in modern economies. A growing literature both praises work flexibility for accommodating employees'' needs and criticizes it for fueling contingency and job insecurity. Although studies have identified varied effects of flexible work, questions remain about the workplace dimensions of flexibility and how occupational workplace health is managed in these workplaces. This paper presents findings from a qualitative study of how managers in the computer software industry situate workplace flexibility and approach worker health. In-depth interviews were conducted with managers (and some workers) at 30 firms in Ontario, Canada. Using a critical discourse analysis approach, we examine managers'' optimistic descriptions of flexibility which emphasize how flexible work contributes to workers'' life balance. We then contrast this with managers'' depictions of flexibility work practices as intense and inescapable. We suggest that the discourse of flexibility, and the work practices they foster, make possible and reinforce an increased intensity of work that is driven by the demands of technological pace and change that characterize the global information technology and computer software industries. Finally, we propose that flexible knowledge work has led to a re-framing of occupational health management involving a focus on what we call “strategies of resilience” that aim to buttress workers'' capacities to withstand intensive and uncertain working conditions. [Copyright &y& Elsevier]

Abstract: Epidemiological studies have found that teenage workers have higher occupational injury rates than adult workers, and that young males are a particularly high-risk subgroup. However, there have been few studies to date that have explored qualitatively young workers’ everyday understandings and experiences of occupational health risks. Based on focus groups conducted with Canadian urban and suburban teenagers aged 16–18 years, this paper explores young workers’ understandings and experiences of occupational health risks, and their gendered nature. The respondents were employed in a diverse range of jobs. The findings suggest that young workers experience a number of minor injuries and physical complaints related to their work. These injuries were typically seen as “part of the job” because they happened frequently and were of low severity. Also, the experience of these injuries as “part of the job” was informed by the young workers’ perceived lack of control to improve or alter the conditions of their work. Furthermore, young workers’ complaints and concerns were systematically discounted and this happened in a gendered fashion. Whereas the females emphasized how their complaints were actively disregarded by their superiors, males (and some females in male-dominated work settings) described how they stifled their complaints in order to appear mature among their (older) co-workers. Comparisons with qualitative studies of adult workers suggest that accepting some risks and injuries as “part of the job” is not peculiar to young workers. The implications of these findings for improving workplace safety for young workers are discussed. [Copyright &y& Elsevier]