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Maintenance, an important concept in the organizational literature, is often assumed to be a key factor in the low levels of sensitivity to client needs and demands apparent in many human service organizations. This paper uses data from a national sample of juvenile courts to demonstrate, however, that maintenance may relate to other variables in ways that are at variance with the common assumption. The maintenance of internal organizational operations is bound closely to the development of ties to the community; as a result, strong emphasis on maintenance actually leads to high levels of sensitivity to clients when certain environmental forces demand it. This positive relation is especially strong when organizations are highly vulnerable to external pressures. Such results suggest a contingent view of the role of maintenance in organizations and imply some further directions for research. [ABSTRACT FROM AUTHOR]

In recent years the field of sociology and the subfield of complex organization have experienced a series of running debates between persons subscribing to structural approaches and those holding to interaction perspectives of scientific inquiry. Drawing upon Spinner's (1973) discussion of the types of intertheory relationships, this paper extends his analysis by drawing attention to the Polanyi-Hanson-Kuhn position on the fundamental nature of theory-laden observation. A methodological rule is proposed, using theoretic blockage as the basis for alternate shifting between diverse theories. In this manner, tenets of various theoretic perspectives can serve as heuristics to a more informed analysis. A theoretical discussion of power, deference, and social coordination is used to illustrate how the methodological rule of theoretic blockage can be employed to advance organization theory. I argue that the theoretical diversities in the subfield of complex organization can provide an excellent arena for exploring critical intertheory dialogues which can advance our knowledge of organizations. At the same time they can serve as a testing ground for general intertheory and interdisciplinary linkages. [ABSTRACT FROM AUTHOR]