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Background: Governmental legislation directs and guides the manner in which organisations and individuals manage their information. This has a direct impact on the development of organsiational policy and procedures. An individual’s awareness of such legislation is of utmost importance in order to understand how individuals use information. Objective: The research problem is focussed on the awareness of information legislation by average South African first year student. The study goes on to further investigate how awareness impacts the manner in which users apply the knowledge to everyday use of their personal information. Methods: The study utilised a mono-method and quantitative methodological framework. The data collection instrument was a survey in the form of a questionnaire. The survey was conducted amongst 2017 undergraduate student and repeated in 2018. Results: The young adult demographic, of which the sample of undergraduate university students, findings indicated that the increase in awareness of Protection of Personal Information, Promotion of Access to Information and Regulation of Interception of Communication Act legislative acts directly impacted the students’ ability to manage and share their information more strategically. Students’ knowledge of the acceptance of the acts into legislation was not of great importance; however, the use of the acts concerning their personal information proved to be of greater significance. Conclusion: The study’s findings confirmed that the sample had been introduced to the idea of information legislation and that their awareness of the legislation does in most cases affect their use and management of their personal information. It also revealed that an in-depth knowledge of the legislation was not a necessity rather an overall understanding of the legislation was important. Recommendations for future studies arose from the study.

Background: Governmental legislation directs and guides the manner in which organisations and individuals manage their information. This has a direct impact on the development of organsiational policy and procedures. An individual's awareness of such legislation is of utmost importance in order to understand how individuals use information. Objective: The research problem is focussed on the awareness of information legislation by average South African first year student. The study goes on to further investigate how awareness impacts the manner in which users apply the knowledge to everyday use of their personal information. Methods: The study utilised a mono-method and quantitative methodological framework. The data collection instrument was a survey in the form of a questionnaire. The survey was conducted amongst 2017 undergraduate student and repeated in 2018. Results: The young adult demographic, of which the sample of undergraduate university students, findings indicated that the increase in awareness of Protection of Personal Information, Promotion of Access to Information and Regulation of Interception of Communication Act legislative acts directly impacted the students' ability to manage and share their information more strategically. Students' knowledge of the acceptance of the acts into legislation was not of great importance; however, the use of the acts concerning their personal information proved to be of greater significance. Conclusion: The study's findings confirmed that the sample had been introduced to the idea of information legislation and that their awareness of the legislation does in most cases affect their use and management of their personal information. It also revealed that an in-depth knowledge of the legislation was not a necessity rather an overall understanding of the legislation was important. Recommendations for future studies arose from the study. [ABSTRACT FROM AUTHOR]

Background: South Africa has a well-developed and established banking system which compares favourably with those in many developed countries (e.g. USA), but also sets South Africa apart from many other emerging market countries like Egypt and Brazil. Four dominant banks, namely the Amalgamated Banks of South Africa (ABSA), Standard Bank, Nedcor and First National Bank (FNB) influence the South African banking environment. Internet banking has slowly been taking off in South Africa since 1996 as consumers are attracted to the convenience, safety and lower costs of doing banking online. Trust is a significant component of Internet banking and online services and products. Objectives: This article has reported on the results of a survey (a close-ended questionnaire) that was conducted by alumni of the University of Johannesburg (UJ). The research problem for this study has been formulated as ‘what are Internet banking customers’ perception on information protection when using Internet banking services and products?’ Method: The methodology for this study falls on quantitative research. The research study consisted of a detailed literature review, followed by an empirical component which consisted of a quantitative questionnaire. The questionnaire used in this study consisted of eight sections covering biographical information, financial institution and Internet banking, Internet banking service quality and delivery, Internet banking functionality, Internet banking costs, Internet banking convenience and relationships, Internet banking trust and Internet banking security and information technology (IT). Results: It was established that the findings of this research could assist financial institutions with fostering and building greater value adding relationships with their customers. These value-adding endeavours will ensure that customers experience and perceive their Internet banking experience to be enriching. Education and awareness campaigns are key focus areas financial institutions should continuously invest in. Information should be easily retrievable and communicated in a manner that makes sense to the diverse customer base, especially within South Africa with its diverse cultures and languages. Conclusion: The final conclusion that could be reached is that Internet banking products and services will continue to grow across various divides and platforms as the Internet costs decrease in future, the growth of Internet related products and services such as Internet banking will increase.

Background: South Africa has a well-developed and established banking system which compares favourably with those in many developed countries (e.g. USA), but also sets South Africa apart from many other emerging market countries like Egypt and Brazil. Four dominant banks, namely the Amalgamated Banks of South Africa (ABSA), Standard Bank, Nedcor and First National Bank (FNB) influence the South African banking environment. Internet banking has slowly been taking off in South Africa since 1996 as consumers are attracted to the convenience, safety and lower costs of doing banking online. Trust is a significant component of Internet banking and online services and products. Objectives: This article has reported on the results of a survey (a close-ended questionnaire) that was conducted by alumni of the University of Johannesburg (UJ). The research problem for this study has been formulated as 'what are Internet banking customers' perception on information protection when using Internet banking services and products?' Method: The methodology for this study falls on quantitative research. The research study consisted of a detailed literature review, followed by an empirical component which consisted of a quantitative questionnaire. The questionnaire used in this study consisted of eight sections covering biographical information, financial institution and Internet banking, Internet banking service quality and delivery, Internet banking functionality, Internet banking costs, Internet banking convenience and relationships, Internet banking trust and Internet banking security and information technology (IT). Results: It was established that the findings of this research could assist financial institutions with fostering and building greater value adding relationships with their customers. These value-adding endeavours will ensure that customers experience and perceive their Internet banking experience to be enriching. Education and awareness campaigns are key focus areas financial institutions should continuously invest in. Information should be easily retrievable and communicated in a manner that makes sense to the diverse customer base, especially within South Africa with its diverse cultures and languages. Conclusion: The final conclusion that could be reached is that Internet banking products and services will continue to grow across various divides and platforms as the Internet costs decrease in future, the growth of Internet related products and services such as Internet banking will increase. [ABSTRACT FROM AUTHOR]