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This research seeks to explore academics’ perceptions of the importance and degree of implementation of the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) for internal quality assurance. It uses empirical evidence from Portugal, gathered via a questionnaire given to all university academics. Results show academics’ perceptions of the importance and implementation of the ESG in their institutions to be quite positive. Nevertheless, academics tend to find the standards more important than effectively implemented. Furthermore, significant differences in perceptions emerge between groups of academics. This study intends to contribute to a better understanding of the implementation of quality management practices in universities, and the influence of the ESG in this process. [ABSTRACT FROM AUTHOR]

The purpose of this paper is to discuss student satisfaction with Portuguese higher education institutions, and to analyse how this varies for different types of students. A survey instrument was used to collect data on students’ perceptions and expectations regarding different aspects of service provision. Based on the gap model of satisfaction, satisfaction indices were calculated for all items considered and were checked for their statistical significance. Although, generically speaking, students’ perceptions and expectations are high, the satisfaction indices are all negative and statistically different from zero. Furthermore, significant differences of satisfaction regarding some aspects of service provision were found between different groups of students. This study may contribute to institutions improving the quality of services they provide. Furthermore, this study will contribute to improving the quality of higher education institutions through correcting mistakes and designing better processes, provided that the information collected through student satisfaction surveys has been treated adequately. [ABSTRACT FROM PUBLISHER]

Doctoral education has grown substantially, resulting in a larger and diverse pool of graduates for research. Simultaneously, gender balance in research has become a growing concern, particularly in Europe. Based on the Portuguese case, this paper discusses whether the increase in the pool of graduate talent, considered to be comprised of doctoral graduates, has resulted in a gender balance across different disciplines. The analysis of the evolution of doctoral theses completed by men and women from 1970 to 2016 suggests that, while gender balance has been achieved in terms of participation in doctoral education, horizontal segregation in disciplines persists. A more gender-balanced pool of graduate talent for research across disciplines seems to require more action from Portuguese policymakers and universities, particularly in terms of the implementation of gender equality measures. This is also true for countries where gender equality in doctoral education is a challenge. [ABSTRACT FROM AUTHOR]