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Your search keyword '"Supino, Stefania"' showing total 2 results
Start Over Author "Supino, Stefania" Journal total quality management
2 results on '"Supino, Stefania"'

1. Ecomanagement quality system: ISO 14000. The state of the art in Italy

Author

PROTO, MARIA and SUPINO, STEFANIA

Subjects
Environmental protection -- International aspects, Environmental policy -- Standards, Corporate social responsibility -- Analysis, Business -- Environmental policy, Management -- Methods, Business, Business, general
Published
2000

2. The quality of environmental information: a new tool in achieving customer loyalty

Author

PROTO, MARIA and SUPINO, STEFANIA

Subjects
Customer loyalty -- Management, Green marketing -- Methods, Business, Business, general
Abstract

The role of environmental information as a means of gaining customer loyalty is discussed. Topics include environmental information as a tool for ecomanagement, the information needs of different stakeholders, and the standardization of environmental information., Introduction The increasing interest in environmental problems, or better, towards a sustainable development, has encouraged both a deeper awareness of the limited `carrying capacity' of our own planet and new [...]

Published
1999

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