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Explores the nature and development of Web counseling. Definition of Web counseling; Description of the electronic tools used by cybercounselors; Prevalence and future of Web counseling.

Describes several costs for advancing technological literacy and implementation in the counseling profession. Challenges faced by counselors in advancing their technological literacy; Advantages and disadvantages of various technological tools used by counselors; Solutions for minimizing the risk or overcoming various challenges faced by counselors in advancing their technological literacy.

Discusses various legal and ethical codes which relate to counseling services provided via the Internet. Key issues arising from the use of web-based technology in counseling; Need for counselors to keep their clients informed about all aspects of their counseling process and their work online; Use of various technologies in protecting clients and counselors who are employing web counseling.

Offers a guide to counselors in helping their clients search for various types of counseling-related information through the Internet. Skills that counselors should have to be able to help their clients search online counseling-related information; Factors to be considered in assisting clients in seeking online information; Characteristics of clients that tell they are ready for online work.

Explores the use of electronic mail (e-mail) and listservs in the counseling profession. Benefits of e-mail and listservs to counselors; Advantages of using e-mail in counseling therapy; Description of some lesser known features of e-mail which have the potential to further effectiveness and efficiency.