Search

Zračni promet jedna je od najrazvijenijih, a ujedno i najmlađih grana prometa. Klasificira ju visoka razina sigurnosti, unatoč činjenici da avionske nesreće dovode do katastrofalnih posljedica, no nasreću, one se rijetko događaju, u odnosu na ostale prometne grane. Nastojanje zakonodavca da zaštiti putnika dovelo je do donošenja novih te izmjena postojećih pravnih izvora kako nacionalnih tako i međunarodnih. Putnik kao slabija ugovorna strana, treba biti zaštićen u odnosu na prijevoznika/poduzetnika jer iz samog omjera „strana“ proizlazi očita neravnopravnost. Dakle, u zračnom prometu prava putnika zaštićena su međunarodnim konvencijama te nacionalnim zakonodavstvom, a ovaj rad analizira prava putnika u slučaju uskraćenog ukrcaja, otkazanog leta te dužeg kašnjenja leta., Air transport is one of the most developed but also one of the youngest branches of transport. It is characterized by a high level of security despite the fact that air crashes may have catastrophic consequences. Fortunately, air transport accidents occur far more rarely than accidents in other sectors of transport. The legislator’s efforts to improve passenger protection have resulted in the passing of new legal sources and improvement of the existing regulations both on national and international level. As the weaker contracting party, the passenger should be protected in relation to the air carrier/contractor because it is obvious that the relation between the parties is unfair. Therefore passenger rights in air transportation are protected both by international conventions and by national legislation. This paper analyses passenger rights in situations of denied boarding, cancelled flight and longer flight delay.