34 results on '"Cegarra-Navarro, Juan-Gabriel"'
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2. Linking organisational commitment with continuous learning through peripheral vision and procedural memory
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Cegarra-Navarro, Juan-Gabriel, Wensley, Anthony K.P., Martínez-Martínez, Aurora, and García-Pérez, Alexeis
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- 2020
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- View/download PDF
3. Linking an unlearning context with firm performance through human capital
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Aledo Ruíz, María Dolores, Gutiérrez, Jaime Ortega, Martínez-Caro, Eva, and Cegarra-Navarro, Juan Gabriel
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- 2017
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4. Linking social and economic responsibilities with financial performance: The role of innovation
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Cegarra-Navarro, Juan-Gabriel, Reverte, Carmelo, Gómez-Melero, Eduardo, and Wensley, Anthony K.P.
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- 2016
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5. The influence of corporate social responsibility practices on organizational performance: evidence from Eco-Responsible Spanish firms
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Reverte, Carmelo, Gómez-Melero, Eduardo, and Cegarra-Navarro, Juan Gabriel
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- 2016
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6. Job involvement and valuation of job resources: The mediating effect of satisfaction with job resources
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Gil, Alfonso J., Cegarra-Navarro, Juan Gabriel, Tobias, Claudia, Marin-Malumbres, Claudia, http://orcid.org/0000-0002-8180-4769, http://orcid.org/0000-0003-3371-5670, http://orcid.org/0000-0002-1980-9956, and http://orcid.org/0000-0002-6991-9344
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Organizational Behavior and Human Resource Management ,Management of Technology and Innovation ,Strategy and Management ,Accounting ,Business and International Management ,Education - Abstract
Purpose: Using the job demands-resources (JD-R) model as a general framework, this paper has twoobjectives: the first, to analyse the relationship between job involvement and valuation of job resources;the second, to analyse the mediating effect of satisfaction with job resources on the relationship betweenjob involvement and employees valuation of job resources.Design/methodology: The survey was used as a research methodology.The participants correspond toa sample of 225 employees in Spain. The research model was tested using structural equation modelling,namely the partial least squares (PLS-SEM) technique, and SmartPLS.Findings: The hypotheses are positively contrasted. Job involvement is positively related to valuation ofjob resources, and satisfaction with job resources mediates the relationship between job involvement andvaluation of job resources. The results of this work indicate that the most involved employees givegreater importance to job resources.Originality/value: This paper evidences the relationship between job involvement and the importancethat employees attribute to job resources. Therefore, this research advances the job demands-resourcesmodel, as it suggests that employees high involvement in their job leads to greater involvement ofresources, which is related to employees psychological contract.
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- 2023
7. Tuning knowledge ecosystems: exploring links between hotels’ knowledge structures and online government services provision
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Cegarra-Navarro, Juan Gabriel, Córdoba-Pachón, José Rodrigo, and García-Pérez, Alexeis
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- 2017
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8. Applying the technology acceptance model to a Spanish City Hall
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Moreno Cegarra, José Luis, Cegarra Navarro, Juan Gabriel, and Córdoba Pachón, José Rodrigo
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- 2014
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9. Counter-knowledge and realised absorptive capacity
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Cegarra-Navarro, Juan-Gabriel, Eldridge, Stephen, and Wensley, Anthony K.P.
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- 2014
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10. E-government and citizen's engagement with local affairs through e-websites: The case of Spanish municipalities
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Cegarra-Navarro, Juan-Gabriel, Pachón, José Rodrigo Córdoba, and Cegarra, José Luis Moreno
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- 2012
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11. How can managers in the hospital in the home units help to balance technology and physician-patient knowledge?
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CEPEDA-CARRIÓN, GABRIEL, CEGARRA-NAVARRO, JUAN GABRIEL, MARTÍNEZ-CARO, EVA, and ELDRIDGE, STEPHEN
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- 2011
12. Corrigendum to “Before and after the outbreak of Covid-19: Linking fashion companies' corporate social responsibility approach to consumers’ demand for sustainable products” [J. Clean. Prod. 321, 25 October 2021, 128945]
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Vătămănescu, Elena-Mădălina, Dabija, Dan-Cristian, Gazzola, Patrizia, Cegarra-Navarro, Juan Gabriel, and Buzzi, Tania
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- 2021
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13. Balancing technology and physician–patient knowledge through an unlearning context
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Cegarra-Navarro, Juan-Gabriel, Cepeda-Carrion, Gabriel, and Eldridge, Stephen
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- 2011
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14. Implementing telemedicine through eListening in hospital-in-the-home units
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Cegarra-Navarro, Juan-Gabriel and Sánchez-Polo, Maria Teresa
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- 2010
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15. Implementing e-business through organizational learning: An empirical investigation in SMEs
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Cegarra-Navarro, Juan Gabriel, Jiménez, Daniel Jiménez, and Martínez-Conesa, Eusebio Ángel
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- 2007
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16. Extending structural capital through pro-environmental behaviour intention capital: an outlook on Spanish hotel industry.
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Martínez-Martínez, Aurora, Cegarra-Navarro, Juan-Gabriel, Garcia-Perez, Alexeis, and Vicentini, Francesca
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HOTEL management ,HOTELS ,ORGANIZATIONAL learning ,INTELLECTUAL capital ,STRUCTURAL equation modeling ,ENVIRONMENTAL literacy ,INTENTION - Abstract
Purpose: The purpose of this paper is to bring the attention of the intellectual capital (IC) research and practice communities to the value of IC in hotels' efforts to resolve or mitigate environmental problems over time. This research has been set to examine the relationships between key KM and IC concepts including environmental knowledge structures and exploitation and exploration of environmental knowledge (EK) as drivers of environmental organisational learning. The research has also examined the relevance of pro-environmental behavioural intention capital (PEBIC) as a component of structural capital and therefore an integral part of the intellectual capital of hotels. Design/methodology/approach: The data analysis technique used to test the proposed conceptual model is partial least squares structural equation modelling (PLS-SEM). Sample received from 87 companies from the Spanish hospitality sector in a longitudinal study (six years). Findings: The results support that environmental knowledge structures (exploitation and exploration) has a positive impact on PEBIC over time. In other words, environmental organisational learning has the capability to create structural capital in hotel over time. Originality/value: The research has addressed the challenges of exploration and exploitation of EK and PEBIC from a perspective not previously covered in the extant literature, further improved by the longitudinal nature of this study. Our focus on the hospitality sector makes this research relevant for management structures at numerous of hotels, as well as to their supply chains around the world. In addition, this research highlights the value to create structural capital through EK and organisational learning in the context of take care of our natural resources. [ABSTRACT FROM AUTHOR]
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- 2021
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17. An Integrative View of Knowledge Processes and a Learning Culture for Ambidexterity: Toward Improved Organizational Performance in the Banking Sector.
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Cegarra-Navarro, Juan-Gabriel, Jimenez-Jimenez, Daniel, and Garcia-Perez, Alexeis
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ORGANIZATIONAL performance , *AMBIDEXTERITY , *BANK investments , *COMMUNITY banks , *CONCEPT mapping , *STRUCTURAL equation modeling - Abstract
Banks are the backbone of the financial sector and catalysts in the economic development of any country. Current changes in their global business ecosystem make knowledge of about the fund-supplying and fund-demanding parties of the society a key resource for the fulfillment of banks’ investment and saving functions. This paper addresses the relationship between the performance and a learning culture that is supported by knowledge processes within the organization. Given the relevance of this subject for organizations from most knowledge-intensive domains, this research has focused on the Spanish banking sector. Using a structural equation model, feedback received from 215 employees from 142 individual branches from a major banking institution in Spain is studied. The results of the data analysis show that in addition to maximizing on what is already known about the customer base, employees’ learning about the potential new stakeholders and also about the internal strategies, tools, and techniques is directly related to the bank's performance, which, in turn, influences the economic recovery and socio-economic development. Results support that an active pursuit of learning within the context of the organization is required for banks to remain competitive in the dynamic, global business ecosystem, where international, national, and local banking sectors operate. [ABSTRACT FROM AUTHOR]
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- 2021
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18. The impact of e-business on capital productivity: an analysis of the U.K. telecommunications sector
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Martinez-Caro, Eva and Cegarra-Navarro, Juan Gabriel
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Telecommunications services industry -- Technology application ,Telecommunications services industry -- Management ,Communications industry -- Technology application ,Communications industry -- Management ,Small and medium sized companies -- Management ,Small and medium sized companies -- Technology application ,Electronic commerce -- Analysis ,Telecommunications services industry ,Electronic commerce ,Technology application ,Company business management ,Business ,Business, international - Abstract
A study empirically examines some small and medium enterprises (SMEs) in the U.K. telecommunication sector to investigate the impact of e-business technologies, namely internet-based applications, groupware applications, and collective systems, on capital productivity. Findings suggest that groupware applications and collective systems have a significant and positive impact on capital productivity, and U.K. SMEs need to invest more in them rather than focusing only on the development of internet-based applications.
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- 2010
19. Making a connection between counter-knowledge and student achievement goal orientations
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Cegarra Navarro, Juan Gabriel, Martínez Caro, Eva, Soto Acosta, Pedro, Universidad Politécnica de Cartagena, and Universidad de Murcia
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Rumours ,Partial truths ,Alcances de los objetivos estudiantiles ,Gossip ,Chismes ,Student achievement goal orientations ,Cotilleos ,Rumores - Abstract
[SPA] En este trabajo, hemos analizado las relaciones entre el contexto de desaprendizaje y el counter-knowledge (chismes, cotilleos o rumores que afectan a los alumnos y profesores) mediante un estudio empírico de 210 estudiantes con el fin de identificar si el impacto de desaprender afecta al rendimiento de los estudiantes (SGO). La metodología utilizada en este trabajo consiste en la construcción y el análisis de tres modelos estructurales. Mientras que en el primer modelo el counter-knowledge afecta las SGO directa e indirectamente a través del desaprendizaje intencional, en el segundo modelo que probamos, el counter-knowledge sólo afecta indirectamente a través del desaprendizaje intencional a las SGO. En el tercer modelo, se prueba un modelo de no mediación en el que el counter-knowledge sólo tiene efectos directos sobre el desaprendizaje y las SGO. El primer modelo es estadísticamente mejor que los otros dos modelos alternativos, lo que significa que el counterknowledge es un detonante importante para desaprender ya que contribuye a fomentar un proceso de desestabilización de los ambientes de las aulas. [ENG] In this paper, we have analyzed the relationships between an unlearning context and counter-knowledge using an empirical study of 210 students in order to identify whether the impact of unlearning on student achievement goal orientations (SGO) can be strength. The methodology used in this paper involves the construction and analysis of three structural models. Whereas in the first model counter-knowledge affects SGO directly and indirectly via the intentional unlearning, in the second model we test a fully mediated models in which counter-knowledge only affects SGO indirectly via the intentional unlearning. In the third model we test a nonmediated model in which counter-knowledge has only direct effects on the unlearning context and the SGO. The first model fitted better than the other alternative models, which means that counter-knowledge is an important trigger for unlearning as it contributes to a process of destabilization of the classroom environments.
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- 2014
20. Organizational unlearning context fostering learning for customer capital through time: lessons from smes in the telecommunications industry
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Wensley, Anthony K. P., Leal Millán, Antonio Genaro, Cepeda Carrión, Gabriel, and Cegarra Navarro, Juan Gabriel
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Spanish small and medium sized enterprises (SMEs) ,Organización de Empresas ,Unlearning context ,M10 ,Learning ,5311 Organización y Dirección de Empresas ,M19 ,Customer capital ,Unlearning through time ,M15 - Abstract
In situations where organizations and their members face changing environments it is necessary that old knowledge represented in processes and routines be challenged prior to the addition of new knowledge. It could be claimed that for learning to occur on an organizational level it must be possible for unlearning to take place. However, there have been few, if any, studies providing direct empirical evidence for this relationship. In the analysis presented in this paper we explicitly include time as a variable in order to model a situation where unlearning at time (t0) in order to learn more efficiently at a moment after occurs prior to time (t1). In addition, we also examine the relationship between organizational learning and customer capital. These relationships are examined through an empirical investigation of 107 Spanish small and medium sized enterprises (SMEs) from the Telecommunications industry. The results indicate that the effect of the unlearning at a moment (t0) on customer capital at a moment (t1) is depends on whether the learning taking place at (t1) can be characterized as either exploration or exploitation.
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- 2010
21. Analyzing an absorptive capacity : unlearning context and information system capabilities as catalysts for innovativeness
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Cepeda Carrión, Gabriel, Cegarra Navarro, Juan Gabriel, and Jiménez Jiménez, Daniel
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Organización de Empresas ,Unlearning context ,Information system capabilities ,Organizational innovativeness ,Absorptive capacity - Abstract
This study examines the impact of a company’s unlearning context and information system (IS) capabilities on the company’s ability to challenge of basic beliefs and to implement processes that are explicitly or tacitly helpful in the reception of new ideas (absorptive capacity). We also examine the relationship between absorptive capacity and the existence and enhancement of innovativeness. These relationships are examined through an empirical investigation of 286 large Spanish companies. Our results show that absorptive capacity is an important dynamic determinant for developing a company’s innovativeness. Moreover, this relationship is best explained with two related constructs. Firstly, the company’s unlearning context plays a key role in managing the tension between potential absorptive capacity and realised absorptive capacity. Secondly, the results also shed light on a tangible means for managers to enhance their company’s innovativeness through IS capabilities.
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- 2010
22. Intellectual capital as a consequence of financial communities
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Martínez León, Inocencia María, Cegarra Navarro, Juan Gabriel, and Dewhurst, Frank W.
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Human Capital ,Capital intelectual ,Capital humano ,Organización de Empresas ,Intellectual capital ,Comunidad financiera ,Capital organizacional ,Organizational Capital ,Financial community - Abstract
The majority of previous studies about communities of practice have been about the internal components (e.g. autonomy, formalization, supervisory support, flexibility, skill and development), but not about the relative influence of financial communities (e.g., financial participation’s in other companies, export, and import activities). The aims of this research are: 1) this work presents a theoretical argument of the literature with respect to those dimensions which are related to the efficiency of financial communities of practice and intellectual capital; 2) some criterions are established for evaluating or measuring the efficiency of financial communities of practice in the intellectual capital; 3) the relative importance and significance of financial communities of practice will be measured in the intellectual capital; and 4), in conclusion some aspects which can be used to design financial communities of practice more effectively will be shown.
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- 2004
23. The Value of Extended Framework of TAM in the Electronic Government Services.
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Cegarra-Navarro, Juan-Gabriel, Eldridge, Stephen, Martinez-Caro, Eva, Teresa, Maria, and Polo, Sanchez
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TECHNOLOGY Acceptance Model , *INTERNET in public administration , *CITY halls , *ONLINE information services , *CITIZEN satisfaction , *STRUCTURAL equation modeling - Abstract
Spanish City Halls are making a great effort to develop citizen-targeted online services in an attempt to enhance their effectiveness and reduce expenses. Hence, citizens' engagement is essential for the adoption of e-Government services. In this research, an extended Technology Acceptance Model (TAM) is developed to test citizen engagement towards online e-Government services from a sample of 307 citizens who used the benefits adviser tool within a Spanish City Hall. To achieve this goal, a structuring equation model is developed and tested to confirm the explanatory power of citizen satisfaction on citizen engagement. The results obtained suggest that the core constructs of TAM (perceived usefulness, ease of use and attitude) significantly affect users' citizen engagement. This study also reveals a general support for citizen satisfaction as a determinant of citizen engagement in e-Government services. The implications of the findings are discussed and useful insights are provided on what policy to follow to establish the appropriate conditions to build citizens' engagement intent. [ABSTRACT FROM AUTHOR]
- Published
- 2014
24. Environmental knowledge, unlearning, and performance in hospitality companies.
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Cegarra-Navarro, Juan-Gabriel, Martinez-Martinez, Aurora, Gutiérrez, Jaime Ortega, and Rodríguez, Antonio Luis Leal
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ENVIRONMENTAL literacy ,LEARNING ,HOSPITALITY industry ,SUSTAINABLE development ,ORGANIZATIONAL performance - Abstract
Purpose – The Spanish hospitality industry is facing environmental challenges which require organisations and individuals to learn new skills and practices and create new environmental knowledge. The aim of this paper is to analyse the relationships between an unlearning context and environmental knowledge. Design/methodology/approach – This paper analyses the relationships between an unlearning context and environmental knowledge and tries to identify whether environmental knowledge impacts on business outcomes through an empirical study of 127 Spanish hospitality companies. Findings – The results support the hypothesis that, in order to create environmental knowledge and hence foster the application of new environmental knowledge, companies need to provide and support an unlearning context. Research limitations/implications – It is important that managers provide an appropriate unlearning context to support the openness of individuals to new ideas and environmental awareness. Originality/value – This study provides hotel managers with a better understanding of the relationship between environmental knowledge and organisational outcomes and highlights that managers need to provide and support an unlearning context, which is customised and based on three frameworks: the framework for examining the lens through which individuals view situations; the framework for changing individual habits and the framework for consolidating emergent understandings. [ABSTRACT FROM AUTHOR]
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- 2013
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25. Designing a Framework to Develop eLoyalty for Online Healthcare Services.
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Solano-Lorente, Marcelina, Martínez-Caro, Eva, and Cegarra-Navarro, Juan Gabriel
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In an attempt to enhance their effectiveness, public health institutions are making a great effort to develop online health care services targeted to all citizens. The initial acceptance of these services by patients is important but their success depends on its continued use, that is, on patients' electronic loyalty (eLoyalty). In this research, an integrated model combining the Technology Acceptance Model (TAM) and the Seddon's Model is developed to test online health care services success from a sample of 256 healthcare end users. The results obtained suggest that quality perception dimensions (i.e. information quality and system quality) are antecedents of perceptual dimensions of individual benefits (i.e., perceived usefulness and satisfaction) and of organizational impact dimensions (i.e. eLoyalty). In other words, by promoting the idea that citizens can become more aware of health care services success and respond to them, they will benefit themselves and others. [ABSTRACT FROM AUTHOR]
- Published
- 2013
26. Finding the hospital-in-the-home units' innovativeness.
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Cepeda-Carrión, Gabriel, Cegarra-Navarro, Juan Gabriel, and Leal-Millán, Antonio G.
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INFORMATION storage & retrieval systems ,INFORMATION resources management ,MEDICAL care ,ORGANIZATIONAL structure ,CUSTOMER services - Abstract
Purpose – The purpose of this paper is to examine the impact of an organization's unlearning context and information systems (IS) capabilities on the organization's ability to challenge basic beliefs and to implement processes that are explicitly or tacitly helpful in the reception of new ideas (absorptive capacity). The authors also seek to examine the relationship between absorptive capacity and the existence and enhancement of innovativeness. Design/methodology/approach – These relationships are examined through an empirical investigation of 54 doctors and 62 nurses belonging to 44 hospital-in-the-home units (HHU) in Spain. Findings – The results show that absorptive capacity is an important dynamic determinant for developing a HHU's innovativeness. Moreover, this relationship is best explained with two related constructs. Firstly, the HHU's unlearning context plays a key role in managing the tension between potential absorptive capacity and realized absorptive capacity. Secondly, the results also shed light on a tangible means for health managers to enhance their units' innovativeness (quality of service) through IS capabilities. Research limitations/implications – The cross-sectional design does not allow observation of the short- and long-term impact of absorptive capacity on the unlearning context, information systems capability and HHU's innovativeness. Although the model presented here proposes sequenced relationships between absorptive capacities (PACAP and RACAP), the unlearning context and IS capability, the authors measure all these constructs at one point in time. Practical implications – This sequential model presented in this paper provides practical steps for managers interested in organizational structures that support organizational innovativeness. Originality/value – The contribution of unlearning context is related to its ability to prepare the ground for innovation processes. [ABSTRACT FROM AUTHOR]
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- 2012
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27. Understanding the link between work life balance practices and organisational outcomes in SMEsThe mediating effect of a supportive culture.
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Cegarra-Leiva, David, Sánchez-Vidal, M. Eugenia, and Cegarra-Navarro, Juan Gabriel
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WORK-life balance programs ,MANAGEMENT science ,ORGANIZATIONAL performance ,SMALL business ,PRODUCTIVE life span - Abstract
Purpose – This study aims to explore the impact of the availability of work life balance (WLB) practices on organisational outcomes in small and medium-sized enterprises (SMEs) mediated by the existence of a culture that supports WLB. Design/methodology/approach – An empirical study was performed with a sample of 229 SMEs representing the metal industry sector of Southeast Spain. Findings – The findings show that a WLB supportive culture mediates the effect of the availability of WLB practices on organisational performance. Research limitations/implications – Among the limitations of this study the authors highlight the transverse nature of the research and the data collection based on self-reports. Practical implications – Companies interested in increasing organisational outcomes should introduce WLB practices. Moreover, practitioners should enhance an organisational culture positive towards employees' balance, communicating their support towards WLB initiatives. Social implications – The availability of WLB initiatives in the organisations generates not only positive outcomes for employees (e.g. reduction of inter-role conflict, higher satisfaction, etc.), but also increases the organisational results for employers. Originality/value – This research focuses on SMEs and the results have implications for practitioners and academics. [ABSTRACT FROM AUTHOR]
- Published
- 2012
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28. Balancing exploration and exploitation of knowledge through an unlearning contextAn empirical investigation in SMEs.
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Cegarra-Navarro, Juan Gabriel, Sánchez-Vidal, M. Eugenia, and Cegarra-Leiva, David
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SMALL business ,ORGANIZATIONAL learning ,CORPORATE internal investigations ,KNOWLEDGE management ,METAL industry - Abstract
Purpose – SMEs may be trapped in a suboptimal stable equilibrium, as many overloaded managers are cutting back on their resources and may be over-investing in the development of exploration and exploitation processes rather than investing in mechanisms to facilitate an unlearning context. This paper proposes an unlearning context to manage an appropriate balance between exploratory processes and exploitative processes. Design/methodology/approach – This paper examines the relationship between and significance of two key factors of organisational learning (the exploration and exploitation of knowledge) within an unlearning context, and their effects on the improvement of the performance of SMEs. These relationships are examined through an empirical investigation of 229 SMEs in the Spanish metal sector. Findings – The results indicate that the effects of exploration and exploitation of knowledge on organizational performance are mediated through an unlearning context. Originality/value – The findings provide interesting insights into the drivers of organizational performance for SMEs using an unlearning context. SMEs need to provide for and support changes of perspective, of individual habits and in the framework for consolidating emergent understandings. [ABSTRACT FROM AUTHOR]
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- 2011
- Full Text
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29. How to Create Relational Capital in Hospital-In-The-Home Units.
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Cegarra-Navarro, Juan-Gabriel, Cepeda-Carrion, Gabriel, Martínez-Caro, Eva, and Salmador-Sánchez, Ma Paz
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KNOWLEDGE management , *HOSPITAL administration , *CONCEPT learning , *EMPIRICAL research , *KNOWLEDGE transfer , *CAPITAL , *HOSPITAL administrators , *MEDICAL personnel - Abstract
The Spanish healthcare system has undergone important changes, particularly with respect to the development of new hospital services. Today, more than ever, the factors that define the nature and structured of the Spanish healthcare environment (e.g. demand, costs, system deregulation) are undergoing rapid change thus obliging hospital administrators to develop and implement flexible and adaptive strategies in order to survive in an increasingly challenging environment facing hospital management. This work examines how the existence of some learning practices is linked to knowledge transfer and how this component is linked to relational capital. These relationships are examined through an empirical investigation of 54 doctors and 62 nurses belonging to 44 Hospital-in-the-Home Units. In an applied sense, the findings provide homecare practitioners with identifiable factors, which enable two learning models (conceptual and operational) and address the relevant issues by changing strategies at both the individual and organisational levels. [ABSTRACT FROM AUTHOR]
- Published
- 2011
30. How entrepreneurial actions transform customer capital through timeExploring and exploiting knowledge in an open-mindedness context.
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Wensley, Anthony K.P., Cegarra-Navarro, Juan Gabriel, Cepeda-Carrión, Gabriel, and Millán, Antonio Genaro Leal
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CUSTOMER relations , *SMALL business , *ORGANIZATIONAL change , *ENTREPRENEURSHIP , *RELATIONSHIP marketing - Abstract
Purpose – Today, in small and medium-sized enterprises (SMEs), entrepreneurs must take a more strategic perspective that is evidenced by the need to scan the enterprise to discover how they might improve customer relations as well as promote improved entrepreneurial actions. The paper aims to focus on this issue. Design/methodology/approach – This study examines the impact of the existence of an "open-minded context" in an organisation at time (T) on actions that concern the challenging of entrepreneurial actions at time (T+1). It also examines the relationship between explorative and exploitation processes and customer relations. These relationships are examined through an empirical investigation of data obtained from 107 SMEs from the Spanish telecommunications industry, using partial least squares (PLS). Findings – The results indicate that the effects of an "open-minded context" at time (T) on customer relations at time (T+1) are mediated through the existence of explorative and exploitation knowledge processes at time (T+1). Research limitations/implications – Practices which may be based on explicit knowledge or on tacit knowledge in the form of processes and routines need to be challenged prior to the adoption of new knowledge by the organisation. In such situations, it will be necessary to modify or even delete some knowledge in order to ensure that employees have access to the up-to-date explorative and exploitative knowledge processes necessary to maintain or enhance customer relations. Practical implications – In situations where organisations and their members face rapidly changing environments it is necessary to challenge the entrepreneurial actions which have been derived from the founding entrepreneurs. Originality/value – The paper examines how the nature and existence of an open-mindedness context is linked to the nature and existence of knowledge exploration and exploitation processes enacted by the workforce of an organisation. [ABSTRACT FROM AUTHOR]
- Published
- 2011
- Full Text
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31. Linking Unlearning with Innovation through Organizational Memory and Technology.
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Cegarra-Navarro, Juan-Gabriel, Cepeda-Carrion, Gabriel, and Jimenez-Jimenez, Daniel
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INFORMATION technology , *ORGANIZATIONAL learning , *CREATIVE ability , *ORGANIZATIONAL behavior , *MEMORY - Abstract
While the information technologies provide organizational members with explicit concepts, such as writing instruction manuals, the 'organizational memory' provides individuals with tacit knowledge, such as systematic sets, routines and shared visions. This means that individuals within an organization learn by using both the organizational memory and the information technologies. They interact to reduce organizational information needs contributing to improve organizational innovativeness. However, the utilization of the organization memory or the technology infrastructure does not guarantee that appropriate information is used in appropriate circumstances or that information is appropriately updated. In other words, previous memories reflect a world that is only partially understood and assimilated, which might lead individuals to doing the wrong things right or the right things wrong. This paper examines the relative importance and significance of the existence of unlearning to the presence and nature of 'organizational memory and technology'. We further examine the effect of the existence of organizational memory and information technology on conditions that promote organizational innovativeness. These relationships are examined through an empirical investigation of 291 large Spanish companies. Our analysis found that if the organization considers the establishment of an unlearning culture as a prior step in the utilization of organization memory or the technology infrastructure through organizational innovativeness, then organization memory and technology have a positive influence on the conditions that stimulate organizational innovativeness. [ABSTRACT FROM AUTHOR]
- Published
- 2010
32. Knowledge Management Practices for Sustainable Supply Chain Management: A Challenge for Business Education.
- Author
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Kassaneh, Tomas Cherkos, Bolisani, Ettore, Cegarra-Navarro, Juan-Gabriel, and Garrido-Moreno, Aurora
- Abstract
In the last decades, business competition has been increasingly among supply chains (SCs) rather than individual firms. Today, considering the challenges of environmental, social, and economic sustainability, it is becoming even more vital to coordinate and co-manage company resources, activities, and innovative efforts at the SC level. Consequently, knowledge, which is a critical resource for companies, needs to be managed properly not only in single firms but also across SCs. For the education of business managers, this implies a double challenge: first, to make students and future executives become aware of the knowledge management (KM) practices that can be adopted; second, to facilitate the assimilation of these practices for the effective management of SCs, to ensure higher economic and environmentally sustainable performances. Standard definitions and classifications can be of great help, but the current studies are very fragmented. This study contributes by exploring the literature and examining the KM practices that are proposed and defined by the different authors. A systematic review and a descriptive analysis of selected papers showed the trend and focus of papers in the KM and SC fields. In addition, based on the definitions and classifications drawn from the literature, this paper discusses a possible systematization of the key KM practices in SCs. The major contribution of this paper is the effort of re-definition and re-classification of KM practices and their potential importance for effective and sustainable SC management. This analysis can be especially useful for organizing KM courses targeted to current and future business managers. [ABSTRACT FROM AUTHOR]
- Published
- 2021
- Full Text
- View/download PDF
33. Special Issue Editorial.
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Cegarra-Navarro, Juan-Gabriel and Cegarra-Leiva, David
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SPECIAL issues of periodicals , *KNOWLEDGE management , *PUBLISHING , *PERIODICAL publishing , *PERIODICAL articles - Published
- 2015
34. KNOWLEDGE MANAGEMENT PRACTICES IN CLIENT-SUPPLIER INTER-FIRM RELATIONSHIPS WITHIN SUPPLY CHAINS
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Kassaneh, TOMAS CHERKOS, Cegarra Navarro, Juan Gabriel, Bolisani, Ettore, and Economía de la Empresa
- Subjects
Cadena de suministro ,Knowledge ,Organización de Empresas ,Knowledge management ,Gestión del conocimiento ,Supplier development ,Gestión industrial ,Económica del cambio tecnológico ,Tecnología Industrial ,Settore ING-IND/35 - Ingegneria Economico-Gestionale - Abstract
[ENG] In the current knowledge-based and digitalization era, knowledge, which is a critical resource for companies, needs to be managed properly not only in single firms but also across inter-firm relationships and supply chains (SCs) because business competition, rather than among individual firms, is increasingly tends to involve entire SCs. Also, considering the current sustainability challenges, it is becoming vital to coordinate and co-manage company resources, activities, and innovative efforts well beyond the single organization. So, business managers must be aware of the knowledge management (KM) practices that can be effectively adopted and facilitate the assimilation of these practices to promote competitiveness. Standard definitions and classifications with a comprehensive list of important KM practices can be of great help, but the current studies are very limited and fragmented. Also, in line with this, the level of use of the KM practices which are adopted by firms, at intra or inter-firm level, is not well addressed by the previous empirical studies. To fill these gaps, this study primarily contributes to explore the literature and examine the state-of-the art of research on KM practices and identify the most important concepts, definitions, and taxonomies that can be relevant especially for inter-firm relationships in SCs. This is done by using a systematic literature review, based on a combination of a quantitative and a qualitative approach. The descriptive analysis showed the trend and focus of papers in the KM-SC field. Also, through a content analysis, the study discusses a possible systematization of the key KM practices based on the definitions and classifications drawn from the literature. Then, after the inclusion of feedback from KM experts, a first attempt is made to provide a consistent definition of KM practices in business and then to categorize them by introducing a new triple-category classification that considers all the different typologies that should be included. A taxonomy of KM practices which shows a comprehensive list and definitions along with a characterization of each practice, both in general terms and specifically for its application to inter-firm relationship in SCs, is developed. In doing so, the study contributed to the current KM research by making a step towards a systematic conceptualization of KM practices with a special focus on SCs, and by highlighting the gaps that may need to be filled in the future research. In practical terms, the study proposes a structured and synoptic reference, useful for companies and managerial education. The second goal of the thesis is to investigate which KM practices are adopted, and to measure their level of use both at firm and inter-firm level (specifically with their suppliers and customers) to make useful comparisons between internal and external inter-firm KM capabilities. A survey based on a structured questionnaire on a sample of European manufacturing firms is used. The study confirms that the examined practices are known and, to some extent, adopted by the sample firms but with a very different intensity. It was also found that a lower use of KM practices regards the inter-firm level. Also, firms use less intensely those practices which are called “elective” in accordance with the KM literature. The results of a correlation analysis depict that the more intensely the practices are used internally, the more likely the firms will intensely employ them with suppliers and customers. In conclusion, the results of the empirical study help to update the information about the KM practices included in the previously defined taxonomy, by adding data about the level of adoption and use of each practice. The relative importance of each KM practice is important both for research and practice. In short, with this study, the key contribution is the effort to define and newly categorize the KM practices, empirically evaluate their level of usage, and characterise their potential importance for effective inter-firm relationship in SCs compared to the classic intra-organizational environment which has, so far, guided the KM research for the most. All this is important for both researchers and practitioners, can provide inspiration for future research on the one hand, and can support practical efforts to introduce and develop KM programs in companies on the other hand. [SPA] En la era actual basada en el conocimiento y la digitalización, el conocimiento, que es un recurso fundamental para las empresas, debe gestionarse adecuadamente no solamente en empresas individuales sino también en las relaciones entre empresas y las cadenas de suministro (Supply Chain - SC) porque la competencia empresarial, más que entre empresas individuales, se encuentra cada vez más entre los SCs. Además, teniendo en cuenta los desafíos actuales de sostenibilidad socioeconómica, se está volviendo vital coordinar y co-administrar los recursos, actividades y esfuerzos innovadores de la empresa mucho más allá de la organización individual. Por tanto, los gestores de empresas deben conocer las prácticas de gestión del conocimiento (Knowledge Management - KM) que pueden ser efectivamente adoptadas y facilitar la asimilación de estas prácticas para promover la competitividad. Las definiciones y clasificaciones estándar con una lista completa de prácticas importantes de KM pueden ser de gran ayuda, pero los estudios actuales son muy limitados y fragmentados en este sentido. Además, en línea con esto, el nivel de uso de las prácticas de KM que adoptan las empresas, a nivel intra o interempresarial, no está bien abordado por los estudios empíricos anteriores. Este estudio contribuye principalmente a explorar la literatura y examinar el estado del arte de la investigación sobre las prácticas de KM e identificar los conceptos, definiciones y taxonomías más importantes que pueden ser relevantes especialmente para las relaciones entre empresas en los SC. Esto se hace mediante una revisión sistemática de la literatura, basada en una combinación de un enfoque cuantitativo y cualitativo. El análisis descriptivo mostró la tendencia y el enfoque de los artículos en el campo KM-SC. Asimismo, a través de un análisis de contenido, el estudio discute una posible sistematización de las prácticas clave de KM a partir de las definiciones y clasificaciones extraídas de la literatura. Después de la inclusión de los comentarios de los expertos en KM, se hace un primer intento para proporcionar una definición consistente de las prácticas de KM en los negocios y luego categorizarlas mediante la introducción de una nueva clasificación de triple categoría que considera todas las diferentes tipologías que deben incluirse. Se desarrolla una taxonomía de prácticas de KM que muestra una lista completa y definiciones junto con una caracterización de cada práctica, tanto en términos generales como específicamente para su aplicación a la relación interempresarial en SC. Al hacerlo, el estudio contribuye a la investigación actual de KM al dar un paso hacia una conceptualización sistemática de las prácticas de KM con un enfoque especial en los SC, y al resaltar los vacíos que pueden necesitar ser llenados en la investigación futura. En términos prácticos, el estudio propone una referencia estructurada y sinóptica, útil para las empresas y la formación empresarial. El segundo objetivo de la tesis es investigar qué prácticas de KM se adoptan y medir su nivel de uso tanto a nivel de empresa como entre empresas (específicamente con sus proveedores y clientes). Para realizar comparaciones útiles entre la KM interna y externa entre empresas se ha realizado una encuesta basada en un cuestionario estructurado a una muestra de empresas manufactureras europeas. El estudio cuantitativo confirma que las prácticas examinadas son conocidas y, en cierta medida, adoptadas por las empresas de la muestra, pero con una intensidad muy diferente. También se encontró que un menor uso de las prácticas de KM se refiere al nivel interempresarial. Además, las empresas utilizan con menos intensidad aquellas prácticas que se denominan “electivas” de acuerdo con la literatura de KM. Los resultados de un análisis de correlación muestran que cuanto más intensamente se utilizan las prácticas internamente, es más probable que las empresas las empleen intensamente con proveedores y clientes. En conclusión, los resultados del estudio empírico ayudan a actualizar la información sobre las prácticas de KM incluidas en la taxonomía previamente definida, agregando datos sobre el nivel de adopción y uso de cada práctica. La importancia relativa de cada práctica de KM es importante tanto para la investigación como para la práctica. En resumen, con este estudio, la contribución clave es el esfuerzo por definir y categorizar nuevamente las prácticas de KM, evaluar empíricamente su nivel de uso y caracterizar su importancia potencial para una relación interempresarial efectiva en los SC en comparación con el entorno intraorganizacional clásico que, hasta ahora, ha guiado más la investigación de KM. Todo esto es importante tanto para los investigadores como para los profesionales, puede proporcionar inspiración para futuras investigaciones, por un lado, y puede apoyar los esfuerzos prácticos para introducir y desarrollar programas de KM en las empresas, por otro lado. Escuela Internacional de Doctorado de la Universidad Politécnica de Cartagena Universidad Politécnica de Cartagena Programa de Doctorado en Ciencias Económicas, Empresariales y Jurídicas
- Published
- 2022
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