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2. Don’t Be Evil: Should We Use Google in Schools?

Author

Ryan M. Smits, Troy A. Willhelm, and Daniel G. Krutka

Subjects
Scrutiny, media_common.quotation_subject, 050801 communication & media studies, Audit, Education, 0508 media and communications, ComputingMilieux_COMPUTERSANDEDUCATION, media_common, Original Paper, Surveillance capitalism, business.industry, 05 social sciences, Educational technology, 050301 education, Public relations, Technoskepticism, Google, Technoethics, Democracy, Computer Science Applications, Terms of service, Multinational corporation, Google Workspace for Education, Business, 0503 education, Discriminatory design
Abstract

Google is a multinational technology company whose massive advertising profits have allowed them to expand into many areas, including education. While the company has increasingly faced public scrutiny, the use of Google software and hardware in schools has often resulted in little debate. In this paper, we conduct a technoethical audit of Google to address ethical, legal, democratic, economic, technological, and pedagogical concerns educators, students, and community members might consider. We describe how Google extracts personal data from students, skirts laws intended to protect them, targets them for profits, obfuscates the company's intent in their Terms of Service, recommends harmful information, and distorts students' knowledge. We propose that educators and scholars more closely interrogate the tools of Google and other technology companies to move toward more democratic and just uses of technology in schools.

Published
2021