1. Measuring the quality of user experience on VERGA application.
- Author
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Sadewa, Filipus Junio, Wettleson, David Sie, Prayogo, Pafras Vio, Ramadhani, Mirza, Maulana, Fairuz Iqbal, and Pangestu, Gusti
- Subjects
USER experience ,RESEARCH personnel - Abstract
User Experience (UX) is gaining popularity as an essential success factor in many sectors and industries, including educational institutions. The problem in this study is how we, as VERGA application developers, can measure the level of user experience by measuring it using the User Experience Questionnaire method in the hope that when we get feedback from users, we can improve the performance of the VERGA application in terms of User Experience. It is the result of the interaction of users and systems. Researchers can produce and measure UX, whether essential or not because the purpose of making and owning a product is to answer existing problems and provide good service. The purpose of this paper is to measure and explain how the user experience in using the Verga application in various aspects of the Verga application. one method of testing user experience is the User Experience Questionnaire (UEQ) where this method has six scales or attributes to be measured namely: attractiveness, perspicuity, efficiency, dependability, stimulation, and novelty with twenty-six (26) items in total. The benefit of this paper is that the development team can redevelop the application to support user satisfaction and experience, and we hope that the user experience can be improved in this test. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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