Search

Work integration social enterprises (WISE), born in the 1980s, are actors in the social-economy field whose mission is the socio-professional integration of various groups (youth and women, notably). In this article, we present the challenges of performance management for such organizations, which have to realize a sort of hybridization, as they have to simultaneously ensure production and productivity while fulfilling their social mission, which consists of training and professional integration. The research for this article was based on interviews with the managers and workers of nine social enterprises in Québec. [ABSTRACT FROM AUTHOR]

Abstract: Introduction: As part of a quality assurance in the anaesthesia department, this study was designed to enhance the rate of neuromuscular blockade monitoring for patients receiving muscle relaxant during anaesthesia. Methods: After approval of our local ethical committee, we assessed 200computerized anaesthesia records in which neuromuscular relaxants were used. The following data were collected: demographic characteristics, durations of anaesthesia and surgery, use of neuromuscular monitoring, reversal agents and the quality of neuromuscular monitoring. The results were discussed with all anaesthesia providers of the department and an internal guideline was elaborated with the endpoint that all patients having muscle relaxants should have quantitative neuromuscular monitoring. Six months later, another assessment of 200 consecutive records collected the same data to check the efficiency of the elaborated guideline. Results: The monitoring rate was of 67% at the first assessment and increased to 94% (p <0.05). The reversal rate was at 48% in the first assessment and was stable at the second assessment (50%). The rate of patients not monitored and not reversed decreased from 5 to 2% (p <0.05). Discussion: This study shows that as part of a quality assurance program systematic quantitative monitoring of neuromuscular blockade can be significantly increased. [Copyright &y& Elsevier]

Abstract: The purpose of benchmarking is to settle improvement processes by comparing the activities to quality standards. The proposed methodology is illustrated by benchmark business cases performed inside medical plants on some items like nosocomial diseases or organization of surgery facilities. Moreover, the authors have built a specific graphic tool, enhanced with balance score numbers and mappings, so that the comparison between different anesthesia–reanimation services, which are willing to start an improvement program, is easy and relevant. This ready-made application is even more accurate as far as detailed tariffs of activities are implemented. [Copyright &y& Elsevier]

Abstract: Objectives: Assessment of the intubating Laryngeal Mask Airway™ in a prehospital emergency mobile unit (PEMU). Study design: Observational study. Methods: All the emergency physicians and nurses of the PEMU were trained with the intubating laryngeal mask (ILMA) handling on manikin and a learning curve was carried out. One year after the initial formation, a reassessment of the operators was performed. Following the initial formation, all the vehicles of the PEMU were equipped with ILMA and during 15 months all cases of ILMA use were recorded. The success rate and the difficulties met were analysed. Results: Initial formation on manikin showed that at least 8 handling of the device were mandatory to achieve a 100% success rate. A significant reduction of tracheal tube insertion delay was observed up to the eight manipulations. One year after the initial formation, a significant loss of performance was observed. Over the clinical study period 20 ILMA were used with adequate ventilation through the mask in all cases and a possible intubation in 80% of the patients. Conclusion: The ILMA is a potential useful device in the prehospital setting. Initial formation and maintenance of the skill acquired with this technique are essential. [Copyright &y& Elsevier]