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Les stations de sports d'hiver sont confrontées à de nombreuses incertitudes tant structurelles que conjoncturelles; les modalités de leur gestion constituant un axe important de réflexion dans la plupart des stations. En effet, la loi Montagne de 1985 a conféré aux communes la responsabilité du pilotage des stations; une gestion qu'elles assument ou bien délèguent à des opérateurs privés, par l'intermédiaire de délégations de services publics. Ces choix conduisent à des formes de relations variables entre acteurs privés et publics, et ont souvent opposé deux modèles de management, le «corporate model» et le «community model». Cette communication veut montrer que les situations concrètes se situent plutôt dans un entre-deux, où l'enjeu est plutôt de décrypter le système d'acteurs, les logiques d'action ainsi que les modes de coordination. Dans ce domaine, l'informel compte tout autant que le contenu formel des relations entre acteurs, conduisant à qualifier le mode de gouvernance, c'est-à-dire les «arrangements formels et informels entre intérêts publics et privés, à partir desquels sont prises et mises en oeuvre les décisions» (Le Galès, 1995). Cette imbrication formel-informel a ainsi fortement guidé notre analyse de la station des Arcs en Savoie, où nous soulignerons d'une part, le manque de référentiel commun entre la commune et l'opérateur privé chargé du domaine skiable et d'autre part, la volonté de certaines associations de pousser à renouer un dialogue, préalable à des choix et décisions collectifs.

El clima es un atributo del destino capaz de influir en el comportamiento turístico, especialmente en aquellos segmentos motivados por el ocio y la recreación al aire libre. En turismo náutico, el clima es esencial, porque condiciona la realización de la actividad náutica. Frente a la escasez de investigaciones que estudien la relación entre clima y comportamiento náutico, este artículo propone un modelo de regresión logística ordinal, que permite medir el impacto del clima en la cantidad de actividades náuticas, el número de visitas al destino y la satisfacción global del turista, y compararlo con el efecto del resto de atributos. Como resultado de encuestar a 201 turistas náuticos, nacionales y extranjeros, de visita en la Ruta del Sol (Ecuador) en el 2015, se ha podido comprobar que la satisfacción climática del practicante náutico es esencial para garantizar su satisfacción con el destino. El estudio también pone de relieve el efecto dominante que ejerce el clima sobre el comportamiento náutico y la fidelidad del turista extranjero, lo que demuestra la importancia de trabajar en el diseño de productos y servicios con información climático-meteorológica, para la gestión del turismo náutico internacional en este destino. Sin embargo, en aras de elevar la fidelidad y estimular el consumo náutico del mercado nacional, se requiere trabajar en otros aspectos, que se descubren a lo largo de este trabajo.

The nautical activiity has great potential for the socio-economic development of tourism. In Spain, the sector is a priority concern, especially for the Canary Islands, which show a clear commitment to specialise and reposition the destination as a top quality nautical destination on a European level. These aspects, together with the prior experience and tradition these islands have as a stopover destination for vessels in the Atlantic, when crossing Europe towards the Caribbean, represent strengths that have not yet been taken advantage of in the archipelago’s attempt to move away from its image as a traditional sun and beach destination. The Governmental Authorities in the Canary Islands have clear strategies in place to promote the yachting tourism growth. However, renewing the sector is believed to be a difficult process because of the large number of factors that interact within the same. This is a phenomenon of sufficient social and environmental significance to justify academic attention. This research analyses therefore the determinants of the European yachtsmen´s satisfaction with the ports of call of the Canary Islands. Data results of questioning 185 European yachtsmen crossing the Atlantic during 2014 and 2015 reveal that, among other aspects, proper environmental management of marinas leads to an increasing yachtsmen´s satisfaction. The findings provide the opportunity for developing recommendations for tourism managers and practitioners, in the attempt to contribute to a more sustainable and reasoned development and growth in the sector. Based on the current preferences of the European market of yachtsmen, it is possible to assure that environmental and social responsibility policies are a key differentiation factor for the competitiveness of the sector.

Introduction: This study explores the relationship between emotional support, perceived risk and mental health outcomes among health care workers, who face high rates of burnout and mental distress since the beginning of the COVID-19 pandemic., Methods: A cross-sectional, multicentred online survey of health care workers in the Greater Toronto Area, Ontario, Canada, during the first wave of the COVID-19 pandemic evaluated coping strategies, confidence in infection control, impact of previous work during the 2003 SARS outbreak and emotional support. Mental health outcomes were assessed using the Generalized Anxiety Disorder scale, the Impact of Event Scale - Revised and the Patient Health Questionnaire (PHQ-9)., Results: Of 3852 participants, 8.2% sought professional mental health services while 77.3% received emotional support from family, 74.0% from friends and 70.3% from colleagues. Those who felt unsupported in their work had higher odds ratios of experiencing moderate and severe symptoms of anxiety (odds ratio [OR] = 2.23; 95% confidence interval [CI]: 1.84-2.69), PTSD (OR = 1.88; 95% CI: 1.58-2.25) and depression (OR = 1.88; 95% CI: 1.57-2.25). Nearly 40% were afraid of telling family about the risks they were exposed to at work. Those who were able to share this information demonstrated lower risk of anxiety (OR = 0.58; 95% CI: 0.48-0.69), PTSD (OR = 0.48; 95% CI: 0.41-0.56) and depression (OR = 0.55; 95% CI: 0.47-0.65)., Conclusion: Informal sources of support, including family, friends and colleagues, play an important role in mitigating distress and should be encouraged and utilized more by health care workers., Competing Interests: The authors have no conflicts of interest to declare.