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This contribution proposes a new model for sentiment analysis, which combines the convolutional neural network (CNN), C4.5 decision tree algorithm, and Fuzzy Rule-Based System (FRBS). Our suggested method consists of six parts. Firstly we have applied several pre-processing techniques. Secondly, we have used the fastText method for vectoring the analysed tweets. Thirdly, we have implemented the CNN for extracting and selecting the pertinent features from the tweets. Fourthly, we have fuzzified the CNN output using the Gaussian Fuzzification (GF) method for coping with vague data. Then we have applied fuzziness C4.5 for creating the fuzziness rules. Finally, we have used the General Fuzziness Reasoning (GFR) approach for classifying the new tweets. In summary, our method integrates the advantages of CNN and C4.5 techniques and overcomes the shortcomings of ambiguous data in the tweets using FRBS, which is consists of three-phase: fuzzification phase using GF, inference mechanism using fuzziness C4.5, and defuzzification phase using GFR. Also, to give our approach the ability to deal with the massive data, we have implemented it on the Hadoop framework of five computers. The experiential findings confirmed that our model operates excellently compared to other chosen models form the literature.