Search

SME is required to improve their service quality and resource management for giving customer loyalty toward product offered. The ISO 9001 is one of quality management system standard which is approved globally which are frequently communicated thru service quality insurance to solve the matter of indistinct expectancy Aldin Natural Home is SME engaged in dolls production. In the implementation of quality management system, they have lack on standard operating procedure (SOP). This study aims to analyze and find out the readiness of ISO 9001:2015 implementations in SME Aldin Natural Home. Gap analysis method also is conducted in this research to describe the differences between required and actual quality management systems. The results areSME Aldin Natural Home need to understand and review of implementation of ISO 9001:2015 with the highest 29% on clause 8, Operation while the lowest is 14% on clause 9, Performance Evaluation.

Although the humanitarian logistics coordination model in Indonesia is fairly effective, the role of each player remains unclear. For example, some of the activities that are sufficient to be done by one agency are in fact done by other institutions as well. This has resulted in inefficiency and ineffectiveness regarding on the handling of disaster relief goods. Therefore, it is essential to determine the role of each stakeholder involved in the management of natural disasters in order to improve the model. This study was conducted to provide the proposed model of humanitarian logistics coordination for developing the framework of coordination between stakeholders in the management of natural disasters, with the involvement of logistics players through the RASIC Chart method.

The construction industry plays a significant role in improving the quality of the built environment, but its activities also impact the wider environment. Supply chain management (SCM) aims to increase the efficiency of the construction process through improvements in the quality, cost, and time frame of projects. Green SCM has as its purpose reducing environmental impact by opting for eco-friendly materials starting from the design phase in the choice and procurement of materials to be used in construction projects. This study aims to adopt GSCM concepts of the manufacturing industry for application in the construction industry. A literature review was conducted to learn from previous research about the implementation of GSCM in manufacturing to serve as a basis for adopting of this concept for the purposes of building criteria for the implementation of GSCM in the construction industry.