1. A new trend for knowledge-based decision support systems design
- Author
-
Shaofeng Liu, Pascale Zaraté, Argumentation, Décision, Raisonnement, Incertitude et Apprentissage (IRIT-ADRIA), Institut de recherche en informatique de Toulouse (IRIT), Université Toulouse 1 Capitole (UT1), Université Fédérale Toulouse Midi-Pyrénées-Université Fédérale Toulouse Midi-Pyrénées-Université Toulouse - Jean Jaurès (UT2J)-Université Toulouse III - Paul Sabatier (UT3), Université Fédérale Toulouse Midi-Pyrénées-Centre National de la Recherche Scientifique (CNRS)-Institut National Polytechnique (Toulouse) (Toulouse INP), Université Fédérale Toulouse Midi-Pyrénées-Université Toulouse 1 Capitole (UT1), Université Fédérale Toulouse Midi-Pyrénées, Plymouth University, Centre National de la Recherche Scientifique - CNRS (FRANCE), Institut National Polytechnique de Toulouse - INPT (FRANCE), Université Toulouse III - Paul Sabatier - UT3 (FRANCE), Université Toulouse - Jean Jaurès - UT2J (FRANCE), Université Toulouse 1 Capitole - UT1 (FRANCE), Plymouth University (UNITED KINGDOM), and Institut National Polytechnique de Toulouse - Toulouse INP (FRANCE)
- Subjects
Underpinning ,Service (systems architecture) ,Decision support system ,Information Systems and Management ,Knowledge management ,Knowledge representation and reasoning ,Computer science ,Strategy and Management ,Inference ,02 engineering and technology ,Decision support systems ,application domains ,Knowledge modelling and representation ,[INFO.INFO-CL]Computer Science [cs]/Computation and Language [cs.CL] ,[INFO.INFO-AI]Computer Science [cs]/Artificial Intelligence [cs.AI] ,Intelligent DSS ,[INFO.INFO-LG]Computer Science [cs]/Machine Learning [cs.LG] ,020204 information systems ,Management of Technology and Innovation ,0202 electrical engineering, electronic engineering, information engineering ,service systems ,H- INFORMATIQUE ,Tertiary sector of the economy ,Knowledge-based decision support systems ,DSS ,Logique en informatique ,business.industry ,Knowledge economy ,[INFO.INFO-LO]Computer Science [cs]/Logic in Computer Science [cs.LO] ,Informatique et langage ,KBDSS ,Intelligence artificielle ,Apprentissage ,Computer Science Applications ,Systems design ,020201 artificial intelligence & image processing ,business ,Reasoning and inference - Abstract
International audience; Knowledge-based decision support systems (KBDSS) have evolved greatly over the last few decades. The key technologies underpinning the development of KBDSS can be classified into three categories: technologies for knowledge modelling and representation, technologies for reasoning and inference and web-based technologies. In the meantime, service systems have emerged and become increasingly important to value adding activities in the current knowledge economy. This paper provides a review on the recent advances in the three types of technologies, as well as the main application domains of KBDSS as service systems. Based on the examination of literature, future research directions are recommended for the development of KBDSS in general and in particular to support decision-making in service industry.
- Published
- 2016
- Full Text
- View/download PDF