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1. Fahrbibliotheken und Großstadt - Widerspruch oder ein Baustein im Bibliothekssystem?

Author

Baschin, Bärbel and Rost, Stefan

Subjects
*LIBRARY users, *PUBLIC libraries, *MOBILE libraries, *CUSTOMER satisfaction
Abstract

In 2013, library users were questioned in the course of the Berlin EFRE project NuMoB of the Berlin public libraries. The results coming from users of the existing bookmobiles differ in some areas from those of the general survey. The high customer satisfaction especially with the staff running the bookmobiles may be emphasized. This is not least a result of a different form of customer treatment with more personal contact. Bookmobiles serve needs individually and thereby are an element of the library system - also in the city. [ABSTRACT FROM AUTHOR]

Published
2015
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