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Bibliotheken wollen und sollen inklusive Orte für alle Menschen sein und eine positive und wertschätzende Atmosphäre schaffen. Teil davon ist der respektvolle Umgang mit Nutzenden, sowohl im direkten Kontakt vor Ort als auch beim Kontakt über Anmeldeformulare und Webseiten. Im Rahmen des digitalen Denklabors „Critical Library Perspectives“, das im Mai und Juni 2022 von der Staatsbibliothek zu Berlin und der Universitätsbibliothek der Freien Universität Berlin veranstaltet wurde, haben wir uns mit gendersensibler Sprache im Kontakt mit Bibliotheksnutzenden auseinandergesetzt. Im ersten Teil werten wir stichprobenartig Anmeldeformulare und Webseiten aus, um ein aktuelles Bild vom Stand der Umsetzung und Anwendung gendersensibler Sprache in diesen Bereichen zu erhalten. Im zweiten Teil verknüpfen wir Anmelde- sowie Auskunftsgespräche vor Ort und deren Ziele mit der Anwendung gendersensibler Sprache. Aus dieser Verknüpfung entsteht eine konkrete Handlungsempfehlung für Mitarbeitende in Auskunftssituationen, wenn diese eine Person misgendert haben. Libraries want to and should be inclusive places for all people and create a positive and appreciative atmosphere. Part of this is respectful interaction with users, both in direct contact on site and in contact via registration forms and websites. As part of the digital Scholar’s Lab "Critical Library Perspectives", organized by the Staatsbibliothek zu Berlin and the University Library of Freie Universität Berlin in May and June 2022, we explored gender-sensitive language in contact with library users. In the first part, we evaluate registration forms and websites to get an up-to-date picture of the state of implementation and use of gender-sensitive language in these settings. In the second part, we link on-site registration as well as reference interviews and their goals with the use of gender-sensitive language. This link results in a practical recommendation for librarians on how to act in case they misgendered a person face-to-face. [ABSTRACT FROM AUTHOR]

Imagining the World Wide Web as a giant library implies the proficiency of librarians, or at least qualified library services that accomplish the varied tasks assigned to librarians. Existing web search engines are nowhere near fulfilling such tasks and services as cataloguing publications and mediating between library resources and users in a satisfactory manner. Professional librarians could provide much better support especially in long-term and in-depth research projects. This article discusses the advantages and benefits of library services and the assistance of librarians in research, and illustrates how new, decentrally organized web search systems can deal with these complex tasks to provide effective and long-term support for users doing scientific research. [ABSTRACT FROM AUTHOR]

The paper discusses hypotheses why women librarians are particularly resistant to and critical of new forms of culture and learning that young visitors of libraries find attractive. Based on several enquiries, the author concludes that libraries in France remain a feminine world which tends to be closed to intermixing sexual, ethnic and social barriers. She describes women's reaction to young people - qualified as 'non-readers', 'visitors', or 'tourists' - who prefer libraries with coffee shops, DVD rentals and internet services. Male teenagers legitimately find traditional libraries gloomy, and female librarians are particularly critical about their behaviour and preferences. [ABSTRACT FROM AUTHOR]

Posed are the preliminary results of library census in the Russian Federation of 2010 to 2011. Given is the characteristic of the main indicators and problems of such an accounting. [ABSTRACT FROM AUTHOR]