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Academic Frequently Asked Questions (FAQ) service is a service designed to answer academic questions that are often asked by students. A survey conducted on April 12, 2022, to 33 students of the Ahmad Dahlan University Informatics study program showed that 39.4% of students rarely open the FAQ menu on the portal application. Students more often ask questions to administrators and lecturers, but 30.3% of students receive answers that last more than 10 minutes. Chatbot is an artificial intelligence system used to interact with users in real-time to provide information. The use of dialog flow in the system helps manage information and can provide an answer quickly and precisely to users. This research uses the waterfall method, which is a simple classic model with a linear flow system. The User Experience Questionnaire (UEQ) survey results get a score of 1,536 for attractiveness, 1,714 for clarity, 1,375 for efficiency, 1,357 for fixity, 1,536 for stimulation, and 0.964 for novelty. Based on these results, it shows that the application level is above average on the UEQ scale.

Teachers are one of the main factors for success in education. The teacher is an agent of change to students. The purpose of this study is to use a literature review approach to gain insight into the systematic mapping review for the article under consideration. A literature review, one of the main reasons for the importance of a professional teacher who becomes an agent of change for his students. Methods in this study using the literature review method by searching various sources from Google Scholar, Scopus, WOS and also Erics. The results of this study are that being a professional teacher is required. The teacher's professional attitude is manifested in the form of being able to control oneself, which is expressed through a spiritual mental attitude, so that he always acts based on moral values, principles of life, and behaves religiously in accordance with his religion and belief in carrying out his duties.

This study describes the use of mobile learning technology for students at the elementary school level. There are many educational applications, so researchers want to know whether these applications are needed for education. In this study, in order to understand how students, understand the use of educational applications that can be used on mobile devices, a qualitative method is used. Researchers in this case also use data collection techniques by conducting semi-structured interviews with students and elementary school students who use cellular technology in learning activities. The children said that using instructional apps had helped them improve their skills. When they work in groups, they develop relational and communication skills. On the other hand, there are some students who do not see the value or convenience of using educational apps on their mobile devices. The result of this research is the application of arithmetic and storytelling helps children improve their cognitive abilities. At the same time, when they interact with others, this activity stimulates them and offers emotional benefits. Use Study participants demonstrated a wide range of learning skills and capacities, as demonstrated by this study. Finally, this work offers new possibilities for future research in this exciting field.

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