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The transcription of a paper given at the meeting "Psychological therapies for anxiety and depression: New forms of clinical and organizational integration" (Island of San Servolo, Venice, Italy, October 26, 2022) is published. After the description of the main characteristics of the English program Improving Access to Psychological Therapies (IAPT), the importance of some aspects of the IAPT program are discussed, such as the following, among others: the reliability of guidelines; a national training program in evidence-based psychological therapies where also the therapists' competence is carefully evaluated; the collection and publication of all outcome data, that allowed the understanding and the solution of many problems (e.g., the differences in outcome among ethnic groups, the improvement of services located in socially deprived areas, etc.); the wellbeing and the level of motivation of the psychological therapists (about 10,000) employed in the IAPT services, where there should be leadership figures who do not give importance solely to treatments outcomes but are also able to create a stimulating and innovative environment characterized by the pleasure of working together, improving and learning new things. [ABSTRACT FROM AUTHOR]