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1. Old way or new way? Only one way works - my way.

Author

Gitomer, Jeffrey

Subjects
SMARTPHONES, SALES management, TRAINING of sales personnel, CUSTOMER loyalty, QUESTIONING, RESPONSIBILITY
Abstract

The article presents the author's insights on the consideration of the evolution of online and smartphone as revolution of sales and selling. The author mentions the things which must be regarded in training the salespeople including customer loyalty, questioning, and responsibility. He adds that the effectiveness of the assertive strategy of sales person can be seen if the customers begins asking questions.

Published
2014

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