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1. QUALITY EVALUATION OF ACADEMIC LIBRARY: THE LIBQUAL+® METHODOLOGY AND ITS PERSPECTIVES OF IMPLEMENTATION IN BRAZIL.

Author

de Brito, Gisele Ferreira and de Castro Santos Vergueiro, Waldomiro

Subjects
ACADEMIC library administration, CONSUMER preferences, SENSORY perception, CUSTOMER services, CUSTOMER satisfaction
Abstract

Copyright of Brazilian Journal of Information Science is the property of Brazilian Journal of Information Science and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Published
2013