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A discussion around the complexity of Public Administration Theory favored the contextualization of the included tentative case study which is supplied with an instrument in search for better practices. The expectations of a public serving spirit, from the inclusion of costs on the retirement acts analysis -- delimited by the Brazilian reality of the RJ state Audit Court, preoccupied with the activity of public servers in charge of the related legal determinations compliance, inferring that the "task" besides of a technically trustful instruments, can also be a source de self esteem, due to its social merit. Its benefit toward the quality of public management, in terms of austerity and ethical zeal for the people, has oriented the theoretical debate and the instrumental construction toward a sense of sheltering theory and practice interaction. Away from managerialism, does not relegate legally instituted duties on costs. Final considerations recognize the labyrinth of Administration theories, transforming its entanglement into an instigating investigation on that challenging science-art of listening to people, respecting the res publica which belongs to him, as a permanent struggle for comprehension. [ABSTRACT FROM AUTHOR]