1. ARMAZENAMENTO DE MATERIAIS DE CONSUMO NO SETOR PÚBLICO: ESTUDO EXPLORATÓRIO EM UMA IFES.
- Author
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Bruno da Silva, Fábio and Fontes Martins, Caroline Miriã
- Subjects
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FISHBONE diagrams , *MATERIALS management , *PUBLIC sector , *ACQUISITION of data , *DATA analysis , *WAREHOUSES - Abstract
This research aimed to analyze the warehouse sector of an IFES in order to propose improvements that can be applied to the storage of materials by an IFES warehouse sector, with the aid of quality management tools. Therefore, the methodology consisted of a qualitative approach of applied nature, as the objective is classified as exploratory and the procedure adopted is the case study. The data collection techniques applied were bibliographic survey, documentation, and unstructured interview. For data analysis we used document analysis, Ishikawa diagram and 5W3H tool. The diagnosis made through process mapping and Ishikawa diagram diagram showed that the Warehouse has flaws in its management routines because it does not adopt methods widely used in studies related to materials management in the area literature as well as normative instruction. from the public sector. [ABSTRACT FROM AUTHOR]
- Published
- 2020