Search

Communication with patients presents an important part of a physicians' work. The disagreements that appear during the consultation process, can affect quality of care. This is the reason why we have to detect the disagreements intime and react accordingly. With this paper we would like to present the definition and the impact of the disagreement on the doctor patient relationship. The ways of dealing with the disagreement are described. A briefoutline of an instrument for collecting and analysing disagreements DisCois given. Sporazumevanje je pomembna sestavina zdravnikovega dela. Nesoglasja, ki pri tem nastajajo, lahko močno poslabšajo kakovost dela, zato jih je treba pravočasno zaznati in ustrezno ukrepati. S tem prispevkom želimo na kratko predstaviti pojem, pomen in načine reševanja nesoglasja med posvetom. Prikazanje tudi strukturiran obrazec za zbiranje in analizo nesoglasij med posvetom.