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Within the current panorama of science evaluation, the limitations of citation indexes to study the social sciences and humanities have been the subject of wide debate. To resolve this situation, different products have been created for use in national contexts, since they cover certain aspects not contained in more international indices. An example is the In-RECS family, where an indicator such as the impact factor of Eugene Garfield is defined, but its contribution lies in the ability to evaluate research in Spain by obtaining citation indicators. This paper thus highlights the need to create new products for research evaluation in general, but particularly in the social sciences and humanities. The context in which different alternatives arise and are developed to evaluate existing journals is presented, along with Dialnet Metrics, a citation index developed by the Dialnet Foundation in collaboration with the EC3 Group and dozens of Spanish universities. Based on an analysis of the citations of source journals from different subject areas, Dialnet Metrics provides indicators to evaluate the research impact at different levels. This bibliometric product enables contextualized analysis at the micro (researchers), meso (journals), and macro (areas and universities) levels. Finally, the content, data volumes, and structure of this citation index are described quantitatively. [ABSTRACT FROM AUTHOR]

Getting higher education programs accredited by recognized national and international accrediting organizations is an endeavor made by persons and bodies involved to improve higher education. In this paper, the process of getting the Mechatronic Engineering Program at the Autonomous University of Nuevo León accredited by the Consejo de Acreditación de la Enseñanza de la Ingeniería (CACEI) - Accreditation Council for Engineering Education - is presented. Actions, in particular, are described. The results of this process clearly show the strengths of the Program. [ABSTRACT FROM AUTHOR]

The purpose of this paper is to share the progress of a research project in development within the framework of the thesis corresponding to the "Master's Degree in Education Policy and Management" (UNLu), entitled "The teacher evaluation policies in the Autonomous City of Buenos Aires (Argentina), the Metropolitan Region of Santiago (Chile) and Montevideo (Uruguay) in the period 2003-2014". The research project starts from the need to know and understand the educational political conceptions that underlie the teacher performance evaluation systems contained in the official regulations, reports and recommendations of international organizations, evaluation criteria and instruments and those expressions declared by the actors involved in the three jurisdictions. The collection of empirical evidence, its analysis and the enunciation of conclusions of the study is based on the adoption of a qualitative methodology. The analyzes consider the specificity of the information sources. In the case of information from normative documents (laws, resolutions, communications, evaluation criteria, regulations, statutes) and evaluation instruments, a documentary analysis was carried out. In the case of interviews conducted, non-standardized interviews, their analysis is based on the identification of common theoretical categories, special and theoretical issues in the discourse of key informants, which allows the triangulation of information sources. [ABSTRACT FROM AUTHOR]

This paper focuses on the evaluation of teaching in higher education from student and teacher perceptions. It analyzes its relationship with factors linked to students, teachers and curricular units (CU) and the consistency between student and teacher perspectives, while taking into consideration the study's two objectives: firstly, to find out how teachers and students of the Escuela Superior de Salud Jean Piaget de Vila Nova de Gaia (Portugal) assess teaching quality; and secondly, to determine how appropriate it is for students and teachers to use the SEEQ (Student's Evaluation of Educational Quality) tool. A SEEQ-based instrument was used with a population of 1,343 students and 146 teachers. The study results support the assurances offered by the model used. This is due in part to the reliability and consistency of the instrument, but mainly to the consistency between student and teacher perceptions. [ABSTRACT FROM AUTHOR]

Tourism is one of the main sources of income for the Cuban economy which is threatened by restrictions determined by circumstances that force to promote the right use of the available resources. Therefore, the quality management in all hotel facilities is an important theme for the accomplishment of the satisfaction of the costumers. A vital parameter to take into account in this theme is determined by the cost of quality because they show those fails or flaws that occurred and that constitute reserves of efficiency; besides, its evaluation helps to increase the improvement programs. In the current research paper, an evaluation of the quality costs was carried out in a hotel located in the tourist resort of Varadero to support the proposal of actions for the improvement of the tourist trade. Regarding this it was determined that the total cost of the quality was $ 2 959 187,31 (that represented 13% of the sells) with, 23,7 % linked to the prevention, 2,5 % of evaluation and the rest 73,8 % due to fails. The annual cost for lost costumers and the replacement cost accumulated a total of 90,4 % of the lost, for this reason they were the priority of the actions proposed for the improvement. [ABSTRACT FROM AUTHOR]

Each time people speak about education quality, good or bad quality, confrontations arise because everyone ex presses what he/she thinks, loaded with ideology and therefore, subjectivity. It depends on the circumstance in which we are asked the question as well as on the parameters and the paradigms the evaluator supports. In this paper it is considered that the quality of education is sieved by three main paradigms: the necessity of reading, the teacher's passion showing his/her strong convictions on their role, and fulfilling three essential requirements: to plan, to develop and to evaluate the class. This task requires the capacity of correction, reflection and study, and that the teachers dare to create work ways that put them in the place of others. [ABSTRACT FROM AUTHOR]

Each time people speak about education quality, good or bad quality, confrontations arise because everyone expresses what he/she thinks, loaded with ideology and therefore, subjectivity. It depends on the circumstance in which we are asked the question as well as on the parameters and the paradigms the evaluator supports. In this paper it is considered that the quality of education is sieved by three main paradigms: the necessity of reading, the teacher's passion showing his/her strong convictions on their role, and fulfilling three essential requirements: to plan, to develop and to evaluate the class. This task requires the capacity of correction, reflection and study, and that the teachers dare to create work ways that put them in the place of others. [ABSTRACT FROM AUTHOR]

Nowadays, University needs to assess the university teaching activity in a framework where new ways of learning are being carried out. ANECA offers a model and set of procedures that guide the activities of the university, without prejudice to the autonomy of it. Therefore, as the new settings are not being analyzed in depth, this paper makes a research proposal for assessment of university teaching in virtual learning environments, that includes four componentes: planning and content of the course, teacher's activity, interaction with peers and environment. These factors have been identified through the development of a causal model and its estimation using a structural equation analysis. [ABSTRACT FROM AUTHOR]

The purpose of this paper is to propose an evaluation method for measuring the quality of World Wide web reference resources (dictionaries and encyclopaedias) that Library of University of León make available through its Digital Library under the heading of "Resources on the internet". The project, undertaken by the Library Working Group on Electronic Resources, consists on evaluating all web resources included in each of the mentioned categories in order to determine their suitability. The results obtained after the quality assessment, will help us to select, among the list of proposals submitted at the beginning, those electronic reference resources that are more useful for the university community members, discarding those which fail to achieve the scoring proposed and recommending other that fulfill the parameters outlined. [ABSTRACT FROM AUTHOR]

The need for measuring in the search for the quality of software projects, as well as measuring-through measurements-the quality of the products at intermediate stages of analysis and design of the informatics projects for the industry of sugar has been studied in this paper. The Datazucar Company of the Ministry of the Sugar Industry (MINAZ) has undertaken the responsibility for making the fundamental informatics systems. As a consequence, it requires achieving highly competitive levels in projects development. This company is currently being subject to profound transformations, directed towards the use of the newest technology, and also to the execution of comparative tasks for the improvement of software quality. This process is part of the management improvement process, and of the introduction of quality norms as well. One of the fundamental elements in the process of software improvement, together with the prevention of defects, is the direct measurement of these. Another issue is how one could utilize these measurements in order to help in decision-making while the project is evolving, as well as establishing new objectives in order to improve the projects' quality. The work presented here addresses the necessity of measuring during the management of software projects' quality. The problem of how to evaluate the quality by means of measures was also considered. This was done for the intermediate products obtained during the stages of analysis and object-oriented design of projects in this ministry. [ABSTRACT FROM AUTHOR]